1. Crest Home Inspections

1. Crest Home Inspections

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Kansas City, KS

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Crest Home Inspections

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

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6 years ago

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Full Service Chimney

Full Service Chimney

4.3
(16 reviews)

The crew from Full Service Chimney truly is one of the best in the industry. Communication is very…read moreopen, with a highly responsive team, no matter the day/time. It is true that you get what you pay for. While Full Service Chimney might not be the cheapest option, they do a fabulous job with great attention to detail in a timely manner. Thank you to Chris, Shayne, and the rest of the team for a job well done. Now, we just have to wait for the spring rains here in Kansas City to ensure that the repairs alleviated our issue of water coming in the chimney.

I am sharing my firsthand experience with this business to help other consumers…read more In late April, I hired them to inspect a water leak located where the mantle and tile meet near the fireplace doors. They diagnosed the issue and recommended replacing the chase cover. Based on their expert recommendation, we paid them $2,625 for the replacement. Unfortunately, during a heavy rainfall in early July, the exact same leak returned. We called the company back, and they sent out the same technician. During this second visit, he performed a water isolation test between the siding and shingles. This test successfully proved the leak was coming from that specific area, which I have documented in the attached photos. Looking at the documentation they provided me, a clear contradiction stands out: *First Report: Listed the flashing condition as "Fair" and recommended the $2,625 chase cover. *Second Report: Listed the exact same flashing as "Poor" and resulted in a new quote of $7,100 to fix the actual source of the leak. Because we paid thousands of dollars based on an initial inspection that failed to resolve the issue, I am in the process of filing a formal complaint with the Kansas Attorney General's Consumer Protection Division. I highly recommend potential customers carefully review my attached, redacted inspection reports and photos before hiring this company. I have attached pictures of the reports and quotes on google. UPDATE: OWNER of full service chimney co., Thank you for your response. I have reviewed call recordings, transcripts, and read your email. Let me be perfectly clear: attempting to deflect accountability by implying a communication disconnect between my husband and me does not alter the physical evidence, your own written reports, or the signed contract. You have explicitly confirmed our case in your own email. You stated: "Our repair technician noticed that once the chase cover was removed, he was able to see from the inside of the chimney that the flashing showed signs of allowing water in." If your repair crew saw active flashing leaks and visible wood rot while the chase cover was off, re-assembling the chimney, taking our $2,625.38, and leaving our home to suffer structural water damage for another two months is the absolute definition of a negligent repair. Furthermore, our signed contract explicitly mandated: "While the chase cover is off, we will inspect the areas we can see around the roofline and flashing for water entry." Your team completely failed that contractual obligation. If they performed a proper inspection as promised, work should have been halted the moment the old cover was removed and the rot was visible. Instead, your company chose to finish an ineffective repair, collect our money, and wait until July to present an outrageous $7,100.85 upsell to fix the actual issue. Pointing to boilerplate fine print about a "1% surface area" to excuse an aggregate failure to stop the leak we hired you to fix is completely unacceptable. We will not be bullied or manipulated into paying $7,100.85 for your company's failure to properly diagnose this in April. As requested in my previous email, provide the line-by-line itemized invoice for the April work and the itemized breakdown for the new quote immediately. We are currently acquiring competitive estimates from licensed roofing and siding professionals in Overland Park, and we have fully initiated our complaint documentation for the Kansas Attorney General's Consumer Protection Division.

InspectorNick

InspectorNick

3.9
(25 reviews)

nspector our next house. We were busy doing the things to close on our home and preparing to move…read more We trusted that Nick would show up for us as he did in the past. Instead we found after moving in that between the joists the roof sagged. The jets did not work in the master bathroom and there is no hot water coming out of the faucet on the tub. I contacted him about the roof and he took no responsibility. Rather he made excuses and taking no responsibility for his oversight.

I'd be lying if I didn't admit I chose this inspector because it reminds me of The Simpsons... "Hi…read moreeverybody! Hi Dr. Nick!!" Our realtor gave us a few recommendations and they had the best Yelp reviews so we went with them. Glad we did! Nate does a nice job talking you through everything in the inspection process, and you can tell he knows about customer service. Sometimes the inspectors can be a little gruff, or maybe too direct. Nate's so personable and honest, it's a refreshing change of pace. They are also very thorough and cover top to bottom. This inspection ran us a bit more than one in the past, but that's because we added chimney and sewer specialists to it, so all in all it worked out to be about average in cost. Apparently they're very responsive as well, which is good because I have a few questions after digging into some details. Assuming the best and rounding up here based on prior communications. I'd recommend them and will with for them again down the road.

Bulldog Professional Inspection Services

Bulldog Professional Inspection Services

4.0
(16 reviews)

Steve with Bulldog Home Inspection was outstanding! From start to finish, he was professional,…read moreknowledgeable, and incredibly thorough. He took the time to inspect every detail of the home and explained his findings in a way that was easy to understand. Rather than just pointing out issues, he helped us understand what was important, what was routine maintenance, and what might need attention down the road. The inspection report was detailed, organized, and included clear photos and explanations, which made the entire process much less stressful. Steve's experience and attention to detail gave us confidence in our home-buying decision and helped ensure there were no surprises.

I've been working with Steve at Bulldog Inspections for over a decade, and he consistently delivers…read moreexceptional service to both me and my clients. As a Kansas city realtor, the inspector I recommend reflects directly on my business, and Steve has always taken incredible care of the people I send his way. My clients frequently comment not only on how thorough and knowledgeable he is, but also on what a genuinely kind and personable person he is. Over the years, he has gone above and beyond in many situations . whether it's accommodating scheduling challenges, helping navigate unexpected issues with a property, or simply taking extra time to make sure my clients truly understand the condition of their home. One thing my clients consistently mention is how comfortable Steve makes them feel. He takes the time to talk with them, answer questions, and connect on a human level, not just rush through the inspection. Many of them walk away saying, "He was such a nice guy." That matters to me because there has to be trust and connection between the inspector and the client. Steve brings both professionalism and warmth to every inspection. I recommend him not only to my clients but also to other real estate agents. If you want someone who is knowledgeable, reliable, and truly cares about the people he serves Steve is your guy.

Crest Home Inspections - home_inspectors - Updated July 2026

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