I walked in and met Jobai. He greeted me and then gave me space to look around without sweating me…read more(rare these days). He answered all my questions and showed a level of customer service that was inviting. I came back the next day to make my purchase. He and Vicky (I hope that was her name) stayed after closing to ensure i was taken care of. Look foward to picking up my side by side. I would recommend them and look forward to future business. -Reggie

Looking for a 4 wheeler for my son for Christmas. Found exactly what I was looking for and…read moreworking over the road made it super simple easy process to purchase, sign and pick up. Great overall experience. Thank you!!

Price to change a tire has gone up to $60. That's insane for a 20 minute job. Secondly I have been…read morein there 5 times and their employee BILL is the rudest person ever. His attitude sucks and he treats people like they are stupid. He is always waking around with a RBF.

Walked in not knowing if they could test a motorcycle battery and if needed, I could buy a new one…read moreto install myself. Absolutely! Customer service was stellar. Thanks, Bill.

Wow!! Great service from TERRY BUFKIN in sales!! Super nice guy very helpful and was quite…read moreknowledgeable!! Thanks for making my experience a good one Terry!! -- Ashley B.

DO NOT BUY A BIKE HERE. Please read and heed the reviews regarding service. Adventure will get the…read morebike off the sales floor - Service, not so much. My bike has spend about 6 of it's 36 months since I bought it sitting in Service. And not because of any major repairs. Nope, a few small warranty/recall items. I have all the packages, tire/wheel, preplanned maintenance, and platinum extended warranty. I brought the bike in (for the third time) to have the transmission quick fix diagnosed and repaired. I asked them to look at what seemed like a small oil leak. They said they diagnosed it as a bad seal, then told me warranty wouldn't cover it. I called Safeguard (company who manages BMWs extended warranty) who said they couldn't cover it - because someone had already "fixed" it . . . with a tube of RTV silicone. Then these jokers at Adventure gave me a bill for $1,800!!!!! For a silicone repair job. They, allegedly, BMW sent the wrong wiring harness for the bike. So my bike will be parked in the service department at least 6 weeks! While the bike and all the packages depreciate. So I stop in the store to talk to the GM, who is incidentally always too busy to talk to anyone (so it seems) unless the person is buying a bike. So I speak to one of the sales managers. She listens seemingly intently and says she understands and she will speak with the GM on my behalf. 2 days later, I call and talk to her again. She tells me (with attitude) that she doesn't have any control over what service does and she already relayed my message. They why didn't you call or message like you said you would???! In short. I switched from Harley Pensacola to Adventure largely because the service at Pensacola Harley was so unreliable and slow. Figured Adventure had to be better. Absolutely not. My neighbor warned me - said he takes his BMW to Jacksonville (6.5 hour ride) to get warranty work done. Other people said "stay away from Adventure." And I didn't listen. Now I am locked in for another 3 years as my preplanned maintenance is local only. I recommend buying a Triumph from D&D or, if you must get one of the brands sold by Adventure, travel. I am told Jacksonville has an excellent service department.

Chuck's Cycles is an asset to the Milton community in many ways. The most obvious is providing a…read morereliable and honest repair shop for the many cycle aficionados around here. The less obvious is their unadvertised, unsolicited, and intentionally unacknowledged services and generosity towards folks in our neighborhood.

Stopped by Chuck's after a trip to my local Harley dealership for an oil change. The dealership…read morenoticed my shift linkage was loose but couldn't tell me what needed to be done without removing the outer primary cover $$$. Chuck's diagnosed the problem immediately (rear transmission shift lever was stripped) tried to tighten it at NO CHARGE, but needed to be replaced. They gave me a very fair quote and had it replaced and the bike returned the next day! It may not be as Glitzy and Shiny as the dealerships out there, but they will be getting all of my business from now on. Give them a shot...Great group of guys AND a locally owned business!

One of the best shops I have visited. They care and take pride in their work. Very friendly and…read moreknowledgeable. Highly recommend for anyone needing their bike serviced.

Great Friendly service, a real professional that cares, Rare these days.I strongly recommend.read more

Purchased a new scooter for my son. Staff were extremely knowledgeable. Made our entire experience…read moreworth it. They also schedule regular maintenance for your rides. I'll be returning to purchase one for myself. 10 out of 10 highly recommend.

My Vespa needed service and Joe and his team were the perfect mix of honest, fair, experienced and…read moreenthusiastic. They love what they do and reviewed my Vespa with me and helped me understand what it needs on the future. They didn't overcharge me for things it didn't need and told me what. It to get done by someone else. I'm beyond thrilled with their honesty and professionalism. I wish I could give them more than 5 stars. Also, I was passing through with my RV and they made sure I could park, unload and get out safely. A* service!!

Excellent customer service with a HUGE selection of bike gear at great prices. Don't tell him I…read moretold ya, but if you bundle you can get a discount. It's a little out of the way but this rider isn't shopping anywhere else.

Cool shop, good fair pricing. Lots of bikes, but they are up front with you on the time it's gonna…read moretake them. Always keep you in the loop on the progress and costs up front as well as wait time for parts. Bring both my bikes here, don't need to go anywhere else.

Horrible people own this place. They don't prioritize your job, instead they work on it when they…read morefeel like it or when it's convenient. Went in for a carb cleaning on a dirt bike, the bike sat for two weeks. I went in to check on it in person after getting the run around on the phone for 2 weeks and it was barely torn down. After showing my frustration with the progress they threatened to call police and slapped it together and made me take it with me. When I took it apart to do the job myself I noticed multiple screws missing to the exhaust, plastics, etc. Very unprofessional and untimely.

I went for a ride my new hardtail pedal assist bike (Ramblas ADV Ebike), 10.8 miles, much of it…read morealong the Intercostal Waterway, on several side roads connected at spots by paths and wooden bridges over wetlands. (This route kept me off of a busy road, which if I had driven would have taken at least 10 minutes.) I averaged 15.4 mph at a light to moderate heart rate zone. In the Turbo mode I maxed out at 20/21 mph, but I think the bike app will allow that to be adjusted up to 28 mph. It took 20% of the battery charge so in Turbo mode the maximum distance is probably 60 mile, not the 100 advertised. (Beware the manufacturer stats.) I estimate the bike will allow you to ride 50% faster/further than you might now on a conventional mountain bike. I highly recommend the bike and Bikes Plus.

This is why I love this Bike shop they come a long way. Karen is amazing in there as well as Chris,…read moreIt's nice to see him. Organize the shop as well as Karin and the other helpers as well. Thank you for being there.

I am a big guy and it's hard to find really big leather vests but Ghost Rider had them. I ordered a…read more10XL and it fits perfect! This vest is even nicer looking in person than in the pics. Lots of pockets and two gun pockets. The leather is real and thick and soft at the same time. I have no complaints, even the shipping was fast, I placed the order on a Sunday and I had it at my house on Wednesday and that's with the free shipping.

No integrity and lying. It was cancelled shortly after making the mistake during the weekend so it…read morewas not even process within minutes as stated by Ghost Rider Leather. Where are all the awesome reviews of how great your customer service is? I rarely ever take time to post negative comments and sad that I had to. But businesses with bad practices need to be exposed to help consumers. I filed a bad review and complaint about this company at everywhere I could find.