So I recently went to Pensacola Beach on a four-day vacation with my girlfriend. We stayed in a…read morebeach house rented by a friend and his family. One of the days there we decided we wanted to rent bikes to ride. So I checked my trusty Yelp app and called around. Because of the recent Hurricane Sally and the fact that some of the bridges were out, the only place I found that actually had bikes for rent was The Fun Store. So I reserved three for my myself, my girlfriend and my friend. We showed up to The Fun Store. The employees there were all very friendly (everyone we met in Pensacola seemed to be). They set us up with three bikes. When we went outside to get our bikes, it turned out that my bike had a flat rear tire. I was kind of surprised they didn't check this before giving us the bikes but not too big a deal. I told an employee and he took the bike back to replace the tube on the rear tire. I'm not sure why but it took a long time. Usually, an experienced bike person can change out a bike tire in no time at all. Anyhow, eventually we got the bike back and we took off. We rode for a while and saw some of the beautiful sites along Pensacola Beach. We eventually started back to the shop. At about six miles out from The Fun Store, all of a sudden it got much harder to pedal. I initially attributed this to the wind. At about four miles out from The Fun Store my friend informed me that my back tire seemed to be going flat. Sure enough it was. I was able to pedal a little further but, after not too much more time, the tire was completely flat and I was just riding on the rim. I got off the bike and had the pleasure of pushing it several miles back to the shop. When I got to the shop and told them what had happened, they were sorry but never offered any sort of refund, credit or anything else. Let's recap. The tire was flat when I got the bike. They took it for quite a while and supposedly changed the tube. Then about three miles out the back tire went flat again and I had to walk the bike the remaining distance to the shop. Despite that they didn't offer any refund at all. As nice as they were at The Fun Store, I can't give them more than a two star review. It's unfortunate because their employees really were all friendly. I would not use them again unless I really wanted to rent a bike and there were no other options.

If you ever get the chance to do so and are able, rent a bike, and ride into the park. You still…read morehave to pay to get in, but it's totally worth it. Such a gorgeous ride, it was about 19 miles RT from Pensacola Beach. I recommend you bring spf wear and lotion, an spf hat, some trail mix or something to snack on, and definitely some bottled water. We brought the spf wear and the hat, but nothing else and were fools. Oh yeah, and in case you did not know like me, the tops of your hands will burn, so be sure to cover or lotion those as well. Duh! If you need to rent a bike like we did, rent from The Fun Store, easy peasy friendly and affordable. Also, if you plan to make a day of it, bring your beach stuff too, plenty of gorgeous shore to park yourself on. If you have no accessories, The Fun Store has everything you need. Things to know about the fort, there are bathrooms, some water fountains, a ferry in season, bike racks, a fishing pier, a book store. The lady that works the book store does take a lunch, so she may step out mid day for a break. Also, this is the most important tip, the book store does carry sun tan lotion, and had just added a bottled water machine - hallelujah! That was my saving grace and thank you again to the nice lady working the book store that saved me. As for the fort itself, if you like forts, or civil war history, then you will be right at home.

If I could give them 10 stars i would, I have bought two Velotric D2 bikes for myself and wife with…read morein the last 30 days, dealing with Chris at the Pensacola Location, I had a couple of issues with my bike, Chris went out of his way to take care of us, he had me a New Bike shipped in two days, unreal customer service, you owe it to yourself to go see Chris at the Pensacola Location. Larry and Sandy Milton FL.

I have been using Bikes Plus for many years. Always good, helpful and professional!…read moreI have bought new bikes and serviced older ones. And kept them in great shape over the years.

Bike shops can be intimidating for new riders - but they've been very helpful the times I've been…read morein helping me get what I need, explaining things, and answering my dumb questions

We were out of town customers ( staying an hour away) and needed someone to take a look at the…read morefront disc brake rubbing, a shifting issue and a new tire. We walked out with a new tire in a box as they would not be able to do it until the next day. That'd mean another round trip back. They didn't even look at the bike, didn't rotate the crank or look at the brake. But recommended a tune up and wheel trueing. There was no " walk in service". There was no scheduling an appointment for another day either with out leaving the bike for several days. This is what a LBS shouldn't be. IMO We've had bike shops in various locations across the country bend over backwards : from delivering a new wheel to us, replacing a spoke on the spot, diagnosing and updating a software issue along with dozens of other minor and major problems our group has had over the years. More consideration needed to be aimed towards vacationing folks. Not recommended.

Shop owner was very nice as we had a bad tire on our e-bike at the beginning of our vacation. He…read morewas able to get our tire fixed the same day (thankfully he had a replacement tire in stock.

Fantastic bike shop! I brought my son's e-bike in for repair and they were friendly, fast,…read moreaffordable and do excellent work! I highly recommend this business for any bike sales or service!

Terry and the crew took awesome care of me. Rented a nice Yolu beach cruiser for the week. Rode…read morethe darn thing all over gulf shores and Dauphin island. Highly recommended ! Great folks to do business.

The owners were absolutely sweet and kind! They were patient and waited until we felt comfortable…read morebefore we went on our own. My only suggestion is consider 3 wheel scooters for those with disabilities will help with balance and shorter persons. Other than that, highly recommend this inexpensive fun activity!

I was able to pick up a new replacement bike tube for my cruiser here no problem, in stock!…read more This shop has lots of cool bikes & trikes with lots of styles & colors to choose from. A-plus. Service was quick, professional & super friendly. A-plus. Thanks for gettin me back on my bike path within an hour. Awesomeness. Highly recommend. Queen of Pirate'cola approved!

We had a tandem bike belonging to a relative stored in our garage. We needed to ship it to their…read morenew home and asked Andrew for help. He gave us his valuable opinion, we followed his plan and the bike was on it's way within a week. He offered us help with each step... thankful he made the process smooth for us.

Stopped in for a quick flat repair on my carbon road bike wheel while we were down on vacation…read more David stopped on the spot and fixed it for me. Quick, easy, friendly. Thanks David!

Last month we rented a golf cart here for one day. We had booked it in advance and before we booked…read moreit I had a few questions and when I called I got all the answers I wanted so that was a good start. Booking the cart online was also very easy and their cancellation policy is very generous. The cart was ready for us when we came walking over from the hotel next door. It was in good shape ,it was clean and the tank was half full. Everything was explained to us and we were good to go. Everything worked out fine ....we can only recommend this business.

Great place to rent a golf cart....use Scooter Hut every time we stay at the beach!! Service is…read moretop notch!! Will always recommend this business.

This shop had 2 employees but no mechanics at 1 pm in the afternoon on a Friday…read more It was a big fat yawn. No one was overly concerned about helping us with what we needed to happen. They pointed us to another bike shop in the area. Not recommended.

BIGGEST JERKS IN TOWN. The main guy who seemed to be the manager was condescending and very…read moreinsulting right off when we asked the 1st question. He was very ignorant on fixing their own brand of bikes too. Baffling experience to put it mildly. We went to Ride MORE Bicycles and their mechanic was right there to immediately check our bike out and actually knew exactly what was wrong with our bike and why it happened. Customer service was second to none. Their selection for bikes of all kinds and accessories was very impressive. Don't waste your time with Trek Pensacola.

TLDR- 1000/100 customer service Value - seemed like they had…read moresomething in everyone's price range there Overall - 10/10 I can hardly remember the last time I had genuine human interaction like this through making a purchase. We have all gotten so used to Amazon. Well online stores can't give what I received today. First I had soo many questions i thought for sure I was being annoying but the employee John gave me reassurance that they are a community bike shop and to ask away. I was initially interested in electric bike but after talking to John I decided that wasn't a great decision for me. Then he helped me pick out multiple bikes to give a test spin outside! We also connected on a few other topics which was so nice. I asked about locks and I got the full run down on that as well. I went in to get a new tube for my friends bike with a few questions and walked out with a new (used) bike and lots of knowledge! Plus two free tune ups. Remember if you buy a bike online no free tune ups and no meeting cool guys like John! Support your local bike shops and stop buying shitty ones from Walmart or online! Last thing is if John was not so patient and kind I most definitely would not have made my purchase. So much good happened I forgot to mention they were also able to fix my friends bike tired same day!

I've been going to cycle sports bicycles for 20 years and Tom and Brian have always been the best…read morepatient knowledgeable help that's why I keep on going back top show good prices.....