I have been a customer of Delux for 20 years. In March of 2020 they lost a pair of pants I had…read morerecently purchased. I understand that these happen. It is not that the cleaners made a mistake, it is how they have mishandled the follow up that is the concern. Since March I have called the store many times to reported this claim. I have been to the store three times in person and provided a receipt for the pants. Through all of this I have I have never even received a return phone call from the manager or owner. I would never recommend Delux Cleaners. Stay away!!!

I love any business with a drive-thru window and this place is no different! I was referred by a…read morefriend after complaining about a very expensive cleaners I had been going to. I rolled up to the window, handed my items over and within five minutes or less, I was pulling off. My items were ready a few days later and the price was very reasonable. I will definitely be back!

I haven't had my clothes cleaned here yet; however I plan to do so. I used their alteration service…read moreand was completely satisfied. I don't want to go into a lot of unnecessary details, because I can get my point across without them. Their customer service is spectacular! Better than any I have experienced since moving to Detroit 6 years ago. I mean ChickFilA type of service (which is consistently amazing no matter what part of the country you are in)! I will continue to use this cleaners.

I love this place! My clothes are always handled with care and ready on time. Also the reminders…read moresent to inform me when my pickup is ready is great. Definitely a fan

I was treated very rudely and I have no idea why . The clerk appeared to be in a daze as I noticed…read morehim sitting on the floor in the back room gazing at something that I couldn't see from my position from the counter . I had to call out to him for service . He got up from the floor and casually walked out to the counter with an aggravated. contemptuous expression on his face. When he spoke to me he was very curt and confrontational . When I complained about his rudeness he told me that I could go elsewhere which I did . However as I was entering the business I noticed a bullet hole in a pane of glass . Maybe I just missed a crime which may have caused this man to behave the way that he did I don't know

Exceptionally great service…read more Everyone not only aims to please, they genuinely provide quality work.

Would highly recommend avoiding this place. We dropped off two dress shirts and two pairs of dress…read morepants. They told us to arrive after 2pm for pickup, however the clothes were not ready when I arrived at 3:30pm and was told to return in 30 minutes. This was also after their posted Google hours so for all those wondering they actually close at 5 not 4 on Sunday's. Anyways they clearly rushed to do the shirts in 30 minutes. We ended up with shirts with new stains, collars that were not pressed, and they were still extremely wet. They also made us full price before I saw the clothes which is super sketchy. They were clearly hiding their mistakes until we paid every dollar. You're better off washing your clothes yourself.

they closed early so I was not able to pick up my clothes. I rushed here from work and got here…read moreabout 10 minutes before their posted closing time.

Clean, large laundromat that always has open machines. Use an app or coins. They have wash services…read moretoo. Most customers are respectful and move their laundry quickly.

Clean, reliable, and easy to use. The machines work great and the place is always well kept…read more Friendly staff and a pleasant environment. Highly recommend this laundromat!

This was the location on 9 Mile in Ferndale - I cannot recommend it enough. Clean, lots of open…read moremachines reasonably priced and Rochelle, the staff person on site was SO helpful! I accidentally forgot to put a few things in my wash, and she pry me use the employee area to hand wash those few things to add to the dryer with my others. I will be back!

My local laundromat closed. While I didn't mind spending two hours every two weeks doing laundry,…read moreit took me quite awhile to find a laundromat that was clean enough, so I was not thrilled with having to find a new one. As I was searching, I came upon an advertisement for Soapy Pete's. Though the cost would add up to more, I decided to give it a try. I have been using the service weekly for about a month now. It is perfect for my lifestyle. I pack my laundry in bags they provide. One mesh bag is for special items and the other is for regular items. For example, I put everything that I don't want to go through the dryer in the mesh bag. They pick up my laundry from my workplace (they will pick up from your home, too, of course) on Tuesday. Then they return it on Wednesday. They follow the instructions in my profile. Those indicate temperature settings for washing and drying, detergent and softener brands, what to hang, and how to fold. Throughout the process, they send text (you can also choose email) alerts to remind me when pick up will be, the time the driver will arrive for pick up and delivery, etc. The drivers have been friendly and professional, taking more care than I expected to make sure that my items on hangers aren't going to fall and that my bras are not showing out to everyone. Fees for the service are per pound of laundry. The fees are lower for weekly pick up versus scheduling only when wanted. There is a minimum charge, though, so if you have a low volume of laundry, try it for a few weeks to determine which makes more sense for you.

The staff is very pleasant and they answer all questions about doing the laundry. They also assist…read morein the best ways to do things for those that aren't knowledgeable. I really appreciate being able to send my son without knowing everything that he needs to know about a laundromat he now knows how to properly clean and dry his clothes at a laundromat and not just at home. I thank you so much for your generosity and hospitality. I highly recommend anyone to come here. It is always clean and pleasant and doesn't have stinky aroma. thank you so much, Lafayette laundromat..

They used to do dry cleaning, but when I went there, they no longer do dry cleaning. It is still an…read moreamazing laundry place and if I didn't have a washer and dryer, this is the place that I would come to do my laundry. They are clean and kind and helpful. I don't have anything bad to say about this place and if you don't have a washer and dryer and you need to go there, this is the place to go.

Do not go there. Do not ruin your clothes. Rude. They know nothing about how to care for expensive…read morename brand coats. Ruined my son's CG coat by clearly pressing it after supposedly being dry cleaned, and most probably because they had done it wrong and ended up being wrinkled. And ruined my wife's Burberry coat where it was handed back with marks on the end of the sleeves and they unfolded it so it would not show when we picked it up. They said they have experience, I say in ruining expensive farmers. Had a bad referral to go there.

Another satisfied visit! They never fail to offer quality work and excellent customer service!! A…read moreplace you can trust with all your items!