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    Crews n Adventures

    5.0 (3 reviews)
    Open 7:00 am - 9:00 pm

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    KJ Watersports

    KJ Watersports

    4.4
    (47 reviews)
    2.1 mi

    Great experience. Walked up and rented 2 kayaks. In the water within 5 minutes and Milo was very…read morehelpful as we were not familiar with the area. Beautiful coves to explore with lots of wildlife and safe paddling.

    We had a wonderful (and safe) day on the water. Unfortunately, our positive experience ended the…read moremoment we returned the boat. After renting multiple days with KJ, one interaction on 9/1 at ~3:30 PM was convinced us to take our business elsewhere. Upon docking, an associate confronted us with accusations that my husband had been "cutting through swimming zones" and "cutting people off." Not only were these claims untrue, but they were presented as fact with no specifics to support them other than receiving the call at the time we reached the no wake zone. At one point the story was "I got calls," and moments later it became "I got a call at the time you entered the wake zone." Which is it? When pressed for details (where, who, when), none were offered, just a shrug and the remark that he only gets "two calls a year," and apparently we're half of them. To make matters worse, we were told the supposed "cutting off" occurred as we entered the no wake zone. That means speeds were five miles per hour or less. How, exactly, do you cut someone off when everyone is crawling along at idle speed in the same general direction? The claim defies common sense, and yet it was repeated back to us as though it were unquestionable fact. The problem wasn't that a call was mentioned; it was the condescending delivery. Telling someone to "learn the rules" and "take an online course" is not only unnecessary, it's insulting. My husband is a cautious, defensive driver with experience across lakes and oceans. He said he had not driven a boat in a while - a while for us means last year. Again, no clarification requested from the Associate - just launched into a very confusing lecture. During our day on Lake Coeur d'Alene, we passed multiple police boats without incident, not to mention receiving nothing but waves and smiles from other boaters. Hardly the picture of reckless behavior. Had the associate framed the issue as a question, "We received a report you may have gone near a swim zone, what happened today?" we would have been happy to clear it up. Instead, it was delivered as an unverified accusation, shifting story included, wrapped in condescension. I asked for a management callback to try and resolve directly with KJ, same associate called me back. I respectfully stated facts, sharing my husband's history with boats, and that I felt he should have approached it differently. I did not ask for a refund, compensation, or anything - I just wanted to chat about the interaction and why it was inappropriate. His official response? "Your feedback is noted *end call*". My husband and I will not do business here again, and since management didn't seem to wish to discuss this interaction I will be "noting" my feedback here on Yelp!

    Photos
    What an amazing adventure, pontoon boat style
    What an amazing adventure, pontoon boat style
    KJ Watersports
    KJ Watersports

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    Crews n Adventures - jetskis - Updated July 2026

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