I had a lovely stay here! From the fruit infused water in the lobby to the free bottled water in…read morethe room, the extra touches were nice! The room was very clean and the bed was comfortable. The pillows were very flat but not a huge deal! I loved the desk space in the room and the breakfast was excellent, even having gluten free options! Was very close to the airport and food, great and quiet location!

I had a 3 night stay here. During check in, some alarm went off and the elevators stopped working…read more My room was on the 5th floor. No apologies for the inconvenience. Was just told it would take time for the fire department to come and fix the elevators. So I had to carry my suitcase 5 flights of stairs alone. The room itself was fine. One of the two complimentary bottles of water had already been opened. I tried calling the front desk for housekeeping on my second day and no one answered. So I saw the housekeeping staff in the hallway and kindly asked that my room be serviced while I was out. Came back later that evening to my room exactly how I left it. So the whole time I stayed I didn't have any housekeeping services. Because of these inconveniences, I won't be staying there next time.

Had a short overnight here in transit from Iceland. Upon arrival the hotel took my information to…read morehave a Lyft ride transport me to the hotel. This went quickly and the driver was easy to locate. Check in was quick as well. It was maybe 10 minutes from time driver picked me up until I had my room key. I rested well in my nicely appointed King room and on my leave, the hotel arranged another Lyft to take me to the airport. I would plan about 10-15 minutes for your LYFT to arrive.. My stay was without issue, however I docked a point due to condition of toilet. The aesthetic of the toilet was disappointing. I'd stay at this location again if in town. I did not try any food here. All staff I encountered were kind.

I stayed in Room 534 this time. Don't stay on this side of the building if you are a light sleeper,…read moreif you have a choice. The noise started at about 2 AM. I could hear "beep, beep, beep" from outside as some industrial vehicles backed up or whatever they were doing. I finally fell back to sleep, from exhaustion, about 3;30AM. The noise never abated, a downer. The sleep interruption defeated the purpose of my stay. I was catching an early flight and didn't want to be tired by getting up at the crack of dawn. Instead I had a miserable sleep night here. Your sleep may not be interrupted if you are on one of the other 3 sides of the hotel. The shower in 534 was nice, a walk-in no tub, with good water pressure.Breakfast starts at 6AM. The service was fast and the food was good. The rooms still have a mini refrigerator & microwave.

Warren is a stand up guy. Going out of his way to make your stay comfortable. And the hilton…read moreemployees for all of their kindness and generosity.

I have to re write a review I have been to this hotel SO MANY times but I want to make SURE Hilton…read moreknows that you have quality people working this bar/restaurant. Paul the bartender has always been BEYOND outstanding with customer service it baffles my mind when I go to other Hilton properties. They need to learn from this dude. This guy not only has customer service but he is personable and makes everyone at the establishment feel welcomed. @Hilton please recognize !!!

This is a fantastic Marriott located minutes from downtown AND the airport…read more The service is fantastic, from the front desk to the housekeeping, everyone is incredibly polite and helpful. Behind the bar, you can count on Fitz (Fitzroy), what an amazing gentleman, bartender, and server. Great service every night I was there, very friendly and engaging. Made it awesome! Shout out to Winston too, he made a great martini. Food was good; the Rueben was amazing, like seriously, very zesty Russian dressing on it really made set it apart, tender corned beef. Crab cake was good too, not great though. Didn't get to use the pool or gym while I was there, under repair, so that was a bummer, but didn't have a whole lot of time to anyway. Highly recommend though, I will definitely be back. Again, wicked close to the airport (obviously) but you can get downtown BAL in 20 minutes from here, it's perfect!

What's long and flat and sucks? The Shark-Ninja Under-Appliance Vacuum wand comes to mind, but I'm…read moretalking about the pillows in this BWI Airport Marriott. Man... the are some of the worst and the fact they actually use king pillows in the king room make it worse. I had them stacked like a 3x3 from In and Out burger and my head was still close to the mattress with the pillows curling up to cover my ears... terrible. Despite Pillowgate, this hotel was pretty good. They have a decent restaurant/bar in the lobby, a concierge lounge for Platinum and up members, and a hotel shuttle. The lounge had breakfast and evening snacks which was nice. And coffee, water, and soda pop all day long (till they close at 10p). The bed was comfortable and the shower felt like someone put a grate on a fire hydrant, which was a refreshing change from the trickle I've experienced. in many hotel... and the showers in those hotels was weak too. I'd stay here again if I needed to be close to BWI. The staff is friendly and the rooms are nice, although not the most modern. I'd make this 5 stars if they had better pillows!

Very nice hotel. Rooms are well equipped and everything works. Lots of outlets, and the hotel staff…read moreis excellent. The restaurant is great also. Meatloaf, mashed potatoes, and the grilled veggies are fantastic, and a good deal @ $14.00.

Violet you are turning violet Tv is blue pretty sure I was…read morein this room a few months ago, still blue. Gave us the upgrade which is always appreciated

Innpressed Booked a…read moreone-night stay thru Southwest.com (a.k.a Booking.com) using points (±13k?) The Good: *As the name suggests, it's in close proximity (±10min) to BWI. *Free breakfast *Workout room *Pool *Great TV that tilts and turns *Microwave *Keurig® coffee maker *Fridge *Bed was comfortable *Shower was comfortable The Meh: *$6/night parking *Check-in went smooth but service was brusque, at best. The Ugly: *Watch your step in the shower as the floor is very slick. They do have anti-slip rugs available upon request. Conclusion: Great hotel to stay at If you're flying in or out of BWI.

Hotel cancelled my reservation because it was busy. I found at midnight when I arrived with my…read morefamily. Front desk said it was my personal problem. Corporate said they would see if they could find a room somewhere else at my expense, but their Internet was slow. Mostly, confirmed they don't care about their customers. Plus IHG corporate customer service is the epitome of enshittification.

As for double tree hotels this one seems a little out dated. I booked here for the first time on a…read morework trip and I usually stay downtown or by the Arundel Mills but decided to stay here for the night. I arrived at 9:45 am and my breakfast was included so I was able to sit and eat. I ordered the southwest burrito and it was pretty good. The plate was basic for a breakfast just a burrito cut in 1/2 and 1 hash brown but over all it was good. The room is pretty spacious and clean and the staff here I encountered so far have been nice. I always judge hotels I stay at by the A/C lol and this one passes the vibe check. The A/C is loud which I love (love me some fan white noise) and it's blasting cold air ! I would stay here again if I was up in town and needed to be close to the airport for work.

A little disappointed. I think of Double Tree as a nice Hilton brand. Not so much…read more My room? Looked OK on entry, however on further inspection the wallpaper seams were splitting apart, other sections of the wallpaper were bubbled up. The toilet in the room kept running intermittently as the flapper needed replacing. Had a conference here. Strangely there was only one power outlet in the entire room. So inconvenient! The chairs were of an off-white or tannish color and the stains were quite apparent giving one an unclean feel. Dining room's bench seats were worn. The 'mini market' had a coffee maker that was always out of order. Courtesy bus? The bench seat was torn, the stuffing coming out, and I noticed the dashboard's low tire indicator light was lit indicating the tires needed inflating. Overall a nice location but in dire need of an upgrade.

This is the worst hyatt hotel I have ever stayed. I encountered several black female staffs and…read morethey were all super passive aggressive and rude. The room is filthy! There are unknown stains all over the carpet. The tv stays at the landing page for straight 10 mins without going to any channels. We stayed at the room near the elevator and it got super loud during the night. The mattress is also very uncomfortable. And the heat makes the air super dry. Breakfast options are limited and underwhelming.

One of the few Hyatt hotels in the area. Nothing fancy but meets what you need…read more The service here is always kind and friendly. They have a pool and gym area that is basic but for what your paying decent. They have a complimentary breakfast 6a-9a not much but ok, eggs sausage cereal toast fruit yougurt juice coffee tea. Like I said nothing fancy but it is consistent and reliable and one of the only options for the Hyatt brand to use their hotel points. The room are basic bed, couch, tv but the AC has always worked and the showers have been good so for the price for me not bad at all

First let me say some of the front desk staff (Joanne and Wes), culinary and housekeeping crew are…read moreamazing. My son and I are transitioning to another state and decided to stay with a Hilton brand property as a Hilton Honors member. Upon entry the hotel is very dated, the rooms are comfortable yet renovation. The air conditioning through out the hotel doesn't work so rooms are hot unless opening windows, of which didn't work. There is no business center or pool as previously advertised! The pool is being "repaired" this has been over a year like the air conditioning! Lastly, make sure to keep your reservation to ensure you aren't charged incorrectly as there seems to be a problem in their in house billing department. My card was attempted overnight 5 times when it was locked. Normal hotel protocol is to try once maybe twice then address guests in the morning, I however was called by front desk at 1 am! I would not recommend.

I recently stayed at Homewood Suites BWI After being misplaced out of my home because of my…read moreneighbor, stupid mistake by plugging a heater into the water heater to get hot water because it was broken. The hotel itself is ok and I appreciated that the rooms include kitchenettes, which are convenient for longer stays. Unfortunately, there were several major issues during my visit. The biggest problem was the lack of air conditioning throughout most of the hotel. The AC only seemed to be working in the lobby, which made the stay extremely uncomfortable, especially with temperatures reaching 95 degrees outside. In addition, the satellite service for the TVs was out, leaving guests without television service. The pool was also unavailable and, according to staff, has not been working for years. While the hotel has potential and offers spacious accommodations with kitchenettes, the lack of functioning air conditioning, TV service issues, and a non-operational pool significantly impacted the overall experience. **Rating: 2/5 stars**

Hotel was great. Conveniently close to the airport and offers a shuttle... due to my early flight…read morethey allowed me to check in early which was amazing. However the first room I was sent to was not yet cleaned but they apologized && found me a new one. The room was clean nice size && well stocked... there's a microwave && mini fridge inside the room for convenience. The tub was a lil outdated but all in all I would definitely recommend it && stay here again.. the free breakfast wasn't bad either

This is a nice hotel and a great price. They accommodated us with our car too. We ended up having…read moreto keep it here longer than the normal 7 days. We paid but they still accommodated us. The room was clean and updated. Highly recommend