Catherine was excellent! She was able to get me in and out in under and hour. As a first time mom, having zero knowledge, she helped me narrow down my options on several items and made the stress of it all go away. Thanks girl! read more

Very odd behavior towards me immediately as I walked in. A guy I didn't even know was an employee was watching and following me around the store. Initially, just thought it was some guy being weird. read more

Honestly, I was ready to purchase an infant travel system after speaking with the first associate--she was helpful and made the experience feel easy. I completely understood when she had to leave for an appointment. However, my interaction with the second associate was very off-putting and ultimately changed my mind about making a purchase. It was disappointing enough that I'm not sure I'll return. I'm hoping it was just an off day, but it definitely impacted my experience. read more

As a first time mom, Crib & Kids was such a helpful place when making decisions regarding car seats, strollers, furniture and more. The store size is quite large and selection is wonderful for a local baby boutique store. We purchased our car seat, stroller, dresser/changing table and rocker here. I love the perks of shopping here such as their rewards program, military discount, free car seat installation/class when purchasing a car seat which we found so helpful! You get the customer support that you can't get from Nordstrom or Amazon. All the staff members are so knowledgeable and helpful, even delivery is awesome with white glove service where they deliver, set up and take away the boxes/trash. For an expecting parent, I definitely recommend checking Crib & Kids out. You learn so much from interacting with the staff and learning about the products. read more

I went in to compare strollers and was assisted immediately. I am sad I did not catch her name but she showed me how to operate then. They had all the brands I was hoping to see. I loved to options and they had the cutest clothes! She had a lot of pointers and was kind enough to keep my husband's height into account. Great service great store! read more

Very helpful staff and great selection of items! Got a rocker there and am very happy with it!

We LOVE Crib & Kids!! They helped us with everything!! We got our stroller and car seat from here and a lot of things in between! They are so knowledgeable and ready to help and they have a great military discount!! read more

Rowan was not only helpful but very informative. She gave us great tips on car seat information. She made our experience absolutely phenomenal, great asset to your team. Friendly and outgoing. We will be back for all of our future needs read more

I stumbled upon this store when I was looking for a specific item and they were one of two locations in San Antonio to carry it. I really wish I would have found them sooner! The staff is very knowledgeable on each of their items and they are so friendly. They have a wide variety of products and price points to accommodate a variety of shoppers as well as a 3% bonus for shopping with them. It was nice to see the size of their store and the amount of items on display too. Since they are a local "boutique" my expectation was that they would be small, but they are not. I will definitely be back and highly recommend visiting! read more

This place had a nice selection and a good amount sale items. The staff here is really nice as well and they are knowledgeable about their inventory. Also, they will help you install your car seat in your car correctly, and let you test the strollers out in the store. read more

Crib & Kids - Gliders and cribs - Baby Gear & Furniture Near Me - San Antonio, Texas

TERRIBLE CUSTOMER SERVICE!! We have shopped here for years & spent thousands and thousands of dollars. We went to update our car seats & we're told we could exchange for a different color if we got home & did not like the color. This was told to us by the store manager. When we got home & didn't like the color we called & they revoked what they said. After years of shopping here & making all our big baby purchases with them we won't be back. We love to keep money local but customer service is far more important. Make sure you love what you purchase before you leave the store. read more

What an oasis for the new parents -- like us. Weeks ago, we didn't know where to start, did some searching, and went in based on previous reviews. Nick greeted us immediately and got a feel for our needs. Then, he gave us all the time we needed to get a feel for the store independently. Weeks later, we met back up with him and purchased our car seat. Next month, we'll start ticking off the essentials at Crib and Kids. Look no further. The level of service is unparalleled -- it's personable, in-depth (or as much detail as you want), and no-pressure. Store is large enough but not daunting. Selection is wonderful. Best of all, they're local folks who genuinely want to give back to the community by helping parents or parents-to-be. Doesn't get much better. read more

UPDATE: I did get a call back from the staff. The manager Nick, said he would contact the website owners to check on the possible virus on their website. He was also able to place my order over the telephone, so we worked everything out. Phone number for this business sounds like a personal phone number so I don't know if it's up to date. Also- don't buy anything on their website. There appears to be malware on it. I tried with two separate computers and both blocked my access due to a virus. read more

This place has a great selection and showroom to see items in person that most places don't carry now that large competitor baby stores have closed. My reason for 3 stars is that I was visiting from out of town, and the employee helping us made it clear she didn't want to waste her time if we weren't setting up our registry there. I explained I wasn't from San Antonio and was visiting friends, but I was looking to peruse and buy a few baby items. She still insisted I needed to use them for my registry or else their store wouldn't stay open, and I would be wasting their time. After she said it three times, it turned into a very awkward sales experience. I don't think the employees mean to push customers away, but my friends had similar experiences that were odd. I recommend they work on showing they deserve business rather than directly begging and making customers feel uncomfortable. read more

Visiting from Boston with our family and wandered in to "look around" as my daughter and her wife are expecting soon. Before we even entered the store, employees greeted us with cheerfulness and kindness as we perused sale items on their sidewalk display. Once inside, we were greeted by Rowan, who made us fall in love with your store and your company! Her knowledge, professionalism and ease of communication was superb! We will be back in very soon to order a stroller and a carseat! read more

Hours changed got daughter ourt and then got to store and not open another hour after driving there. Update your hours on line as your customers are people with kids and this was an unnecessary trip for my daughter. Update: When I arrived to store it had paper sign stating 11 am. Both website and yelp stated 10 am two weeks ago when I made comment. Not sure why I paper sign would be there if hours were adjusted with note saying hours adjusted. There were 3 customers all who were there when I went to and we all left. Did increase stars only due to reply and apology. read more

We stumbled upon this local store when we were in the area and wanted to check out some baby things, and this store has it all! We were helped by Nick who is AMAZING! He was kind, knowledgeable, and most importantly, patient in answering all of our questions. Pros - They have a great collection of strollers, car seats, and rocking chairs to choose from - All their items are of high quality and well known brands (Nuna, Uppababy, Babyjogger, etc) - They have people who constantly rotate around the store and offer help to you. Everyone seemed super eager to help (but not the pushy kind of eager) and answer our questions - Nick introduced the different kinds of car seats available to us (infant and convertible) and also demonstrated how to install them into the car - They have the strollers out for you to try playing around with. I even saw them let a couple test try putting their baby into a car seat to see how it would fit on their baby - The entire store is welcoming and well organized - They have a spacious and squeaky clean restroom - They also have an annual Easter crack the egg discount event where you can save either on tax, 10%, 15%, and 20% on the items...we definitely came to the store at the right time! Overall, we were very pleased with the service at this store. We ordered our first baby's stroller and car seat from them, and I'm super excited to pick it up in the next few weeks (we were informed ahead of time that the items were backordered)! read more

If you are looking for a one stop shop with amazing customer service for all things baby and kids, Crib And Kids is the place to go. All of the staff are amazing and can answer any question you may have. Michelle is the best, she's a certified car seat technician and can help you with everything in regards to purchasing and installing a car seat. I cannot recommend them enough, do yourself a favor and skip all of the big namebrand stores and head here. read more

We went to crib and kids yesterday. And an employee educated my family and I on strollers and car seats. I really wish I asked for her name. But she was SOOOO helpful and kind, and knew what she was talking about. Crib and kids was more helpful and attentive than when we went to buy buy baby. Having helpful and nice employees like your staff was comforting. Thank you so much! read more

I absolutely love this store. The employees are very helpful and knowledgeable. They walked me through the setup and break down of the UppaBaby stroller. They even let me know that certain colors were discontinued and discounted. I ended up buying the stroller, bassinet, travel bag. I cannot wait to go back and get the last few items before my little girl arrives in April. read more

My friend registered her and I came in to check the store out. Their customer experience is second to none. You can tell this place is family owned. I was shopping for a friend and they were so personable and attentive to me as if I was a mom to be.... These guys get it! read more

Thank you for the great customer service and awesome availability of the exact crib I was looking for. Everywhere else under the sun was sold out of the one we wanted to buy even from the manufacturer until April 2020 when it's currently almost January and I'm due in March. We are happy to shop local or course too! read more

Amazing customer service! I bought my stroller here and Nathan was so helpful. He answered all my questions and was very thorough in demonstrating all the stroller to me. I will definitely be coming back here. read more

Super impressed with this store. They have a little bit of everything, carriers, swaddles, cribs, car seats, outfits, etc. I bought a baby K'Tan carrier today and it fit perfectly. They even have the different carriers out so you can try them on. The customer service is what really impressed me the most. They are really dedicated to you getting the right gear for your baby and educating you on how to use it properly. I really wish I had come here when I was pregnant! I do plan to come back when we transition our carseats because I know they'll help me find one perfect for our family. read more

This is a great locally owned business where you can find adorable boutique ideas for babies, toddlers, and kids. The staff is very friendly and knowledgeable about the products. We had a nursing chair ordered from there and was able to pick the fabric out of tons of options. We also bought our car seat for my son here and the employees helped us install it. read more

I've been shopping at crib and kids ever since I moved to San Antonio! It's my one stop shop for all things baby and kid! They have everything you need from furniture, car seats, strollers, and a growing collection of adorable clothes going up to 4T! The staff is amazing and always incredibly helpful, they don't push you to buy stuff which makes me feel really comfortable going in there. We have purchased many items from crib and kids including a bedroom furniture set, and have always been satisfied with excellent product quality! read more

Why has this taken me so long to write? Crib & Kids is BY FAR my favorite store in all of San Antonio. Note: I didn't say baby store, I said store. Their customer service is the epitome of beyond. Courtney, Michelle, and Ryan are some of the most amazing, kind, and honest people to deal with. Their products are top notch. They've got all the latest, greatest, and safest stuff. AND they know their stuff. They can explain each product to you with amazing knowledge. If you haven't been in this store I urge you to go in. My son is literally greeted by name when we go in; shop local! read more

Wide selection of cribs, strollers and baby gifts. staff is super helpful went In there knowing nothing about strollers and they took the time to show me the pros and cons of each one. So I got a perfect match that suited my needs, no need to look up a million reviews on the web , this was fast and easy . read more

Absolutely love Crib & Kids! The staff was incredibly helpful when picking out our crib and stroller. They really took the time to help us pick the right ones. I loved it so much i did our registry there. The experience felt very personable which was refreshing during these times. Highly recommend stopping in. read more

After one exhausting trip after another we landed at Cribs & Kids San Antonio. A pleasure to shop, sales people were extremely knowledgable about their products and not pushy or obnoxious to buy anything but there to assist you. You also earn reward $$$ in.store. read more

Excellent customer services! I was able to get everything that I was looking for on the baby shower registry. They even took time to help me put together a cute looking gift basket from my purchases. I will definitely be back and recommend this place to all of my friends having kids! read more

We registered and purchased all furniture and gear for our daughter in 2014 from Crib and Kids. We loved the entire experience and products so much that now years later we're purchasing all furniture, additional car seats and other new items needed for baby number two from them again. So clearly they have amazing products and adorable baby goods but that's not all. My review is coming because they are also amazing people! The owner is helping with a unique situation thay a friend is going through and let me tell you, it shows why shopping local is so important! You get a true heart and soul in a company that you won't get behind a computer or at a chain store. Can't speak highly enough about this store, the quality of products they carry and the amazing people who run the business! read more

HORRIBLE customer service. Walked in and all the employees are just chatting at the front. I purchased a few dresses that were on sale. They never explained or had any signs that explained that anything on sale was FINAL sale. All brands run different in sizes. The dresses were too big and they told me to read the receipt, the were final sale. I have given them a lot of my business and refuse to go back! read more

TERRIBLE customer service. After buying a crib, mattress, Orbit stroller, plus other accessories and gifts, sending my parents to buy a crib for themselves for when we visit, another mattress, recommending my friends to this store, they could NOT do me the favor of exchanging a simple $45 tub that I accidentally bought the wrong color, even though I still had the receipt and item is unused. EXTREMELY disappointing and will not plan on spending another dollar from them. read more

I love Crib and Kids! If you are looking for quality furniture that your baby will grow into, then this is the place to shop! We purchased the Debut Crib (young america) and we couldn't be happier- it is beautiful, well made and will convert to a toddler bed and then to a full size bed. We also purchased our stroller, car seat, mamaroo, mattress and a few other things from this store. The store owner is very knowledgable about the products she has for sale and the items are priced reasonably. This store also has a military discount : ) read more

Excellent plumbing. Could use slightly better ventilation. Have only visited once. Restrooms are well kept and clean.

A friend recommended this place to me and I'm so happy she did! My husband and I loved everything about our Cribs & Kids experience. Our sales associate, Courtney, was so friendly, nice and knowledgable about everything we asked. She did not rush us and allowed us to take our time in our furniture decisions. The store was huge and they have about 10 different mock rooms so you can really see how all the furniture fits into the space together. They offer so many different varieties and styles of furniture. All of the mock rooms were decorated so cute that it was easy to imagine them in our house. They also had every type of stroller and car seat you can think of. The store was big enough that you could test drive strollers and pick out the perfect one. They sell mostly furniture and strollers, but had some clothes and other baby accessories too. I recommend this store to anyone expecting, whether it's your first or fifth! So happy to have found this place. read more

This has to be *hands down* the best baby store in all of greater San Antonio (and Texas). When I was newly pregnant (and even before) I would stop by Crib & Kids and imagine all the beautiful and wonderful things I wanted to buy my new bundle of joy. My husband and I did end up buying a rocking chair, car seat and several little items for our little boy. Our little unicorn diaper bag is such a go to item for us, but the thing about Crib & Kids wasn't just the merchandise, the employees who worked there were beyond amazing! Every time I walked into the store they knew me by name and even remembered the gender of my baby. Having that sort of connection with a store just made it that much easier to keep going back for certain things that we needed. If and when we decide to have another baby Crib & Kids will be our one stop shop for all of our future (second) baby things! read more

I love this store!! There aren't many places in town to buy baby gear where the associates know what they're talking about. They Were all knowledgeable, friendly and incredibly helpful. And they installed our car seats and showed us how to do it as well. I definitely recommend this store!! read more

Fast friendly service! We purchased our crib, dresser and mattress and picked it up this past weekend. Can't wait to get it put together. Nice quality furniture at a reasonable cost. read more