Aliyah, Mia and Edith all assisted me. I was clueless on what to do to trade in my Xbox for the new…read moreone I purchased. All three ladies were patient, kind and spent time explaining this to me. I will say that the lady standing in the front of the store should take lessons from the manager/Supervsior who also stood in front of the store. He was welcoming and ready to greet me but she just stood there and looked at me without saying hello. I hen I asked her if she could direct me on how/where to get in line, she just pointed over to an area but seemed confused about it. Next time, I hope she asks for help so customers aren't waiting in the wrong line or waiting not knowing they needed to put their name on a list. All in all, most of the staff were very kind and ready to help. I always have great experiences at this location as they treat everyone the same and their current staff are all very professional.

I am beyond disappointed with Best Buy and the way I was treated as a long-time customer…read more I recently purchased an item that turned out to be incompatible with my laptop. When I went to return it, I was told I was outside the 15-day return window and that there was absolutely nothing they could do. I was then informed that if I were an annual paying member, I would have had 60 days instead of 15 -- essentially being penalized for not paying a membership fee. I have spent thousands of dollars at Best Buy over the years and have never returned an item until now. That loyalty apparently means nothing. The store flat-out turned me away. When I called customer service hoping for a reasonable solution, the representative repeated "it's policy" and refused to help. When I asked to speak to a manager, I was told all managers were in a meeting at 4:50pm PST -- which felt like a convenient excuse to avoid escalation. I was then told there was nothing else she would do for me. No effort was made to retain a loyal customer, no exception was considered, and no empathy was shown. This experience made it very clear that Best Buy values membership fees over customer relationships. I will never shop at Best Buy again, and I will be sharing this experience with others so they know exactly what to expect.

I had an excellent experience with Mykel doing my TV installation and couldn't be happier with the…read moreresults. From start to finish, communication was clear, prompt, and professional. He didn't just show up to mount the TV--he offered expert advice on the best placement for viewing, height, and overall setup, which made a huge difference. The installation itself was flawless and truly exceeded my expectations. Everything was done efficiently, neatly, and with great attention to detail. On top of that, the pricing was very reasonable for the level of service and expertise provided. Much lower than I had expected! If you're looking for a knowledgeable, reliable, and fairly priced TV installation service, I highly recommend Lange's TV, PC & Sound. I would absolutely use them again!

Mykel and his son installed two soundbars in quick time and offered excellent advice about other…read moreservices available. I will surely use his services in the future. Excellent.

Cellular Explosion was the miracle I needed. I dropped my iPhone X in a lake managed to take it out…read moreafter like 45 seconds in the water l took somewhere else before this and they said there was nothing they could do to fix it. I thought my phone was a gonner for sure. Lucky Cellular Explosion managed to save it despite the water damage for a reasonable price. They were very professional and clean. Also not only was I able to have a working phone but also I managed to update my phone to an otter case and put on a new screen protector. They had everything I needed in one spot. 10/10 I would recommend and I will be coming only here from now on! They've earned my business for life!

True story.. had an iPhone 6s that had a cracked screen.. Verizon switched phones then Assurion…read morewouldn't cover replacement. Verizon covered cost of screen repair at lousy Assurion vendor and it started doing crazy stripes on the screen... took it to Apple and they ran diagnostics and said I needed a new phone because the processor was bad.. at that point was pretty sure the phone was going in the garbage can.. just as I was about to recycle it I see these guys.. they took a look and said the screen might be bad.. plugged in another good screen and told me there was nothing wrong with the processor aka Apple was way off... second guess Apple now which sucks but these dudes are the bomb and I'm so happy I ran into them when I did!!!!

Old style customer service. I didn't know such places still exist. Almost makes you want your TV to…read morebreak down.

Good, honest people. Saved me a bunch of time and money. TV replacements are never easy.read more

" Michael Gable is a Great Employee "…read more I went to the T-Mobile store at 5297 300 South Highland Springs Ave., 11b in Banning, CA 92220. I met for my first time Michael Gable who is a very young and super smart T-Mobile employee. My phone had started to have strange commercials and people's voices appearing on my phone without me touching for anything. Michael was so good as he used a lot of his time to work through my phone and eliminated some apps on my phone. He also made my phone start working a lot better. I was a teacher for 35 years and when I see a very nice and very smart employee as young as Michael is, it really makes me feel good. T-Mobile is very lucky to have Michael as one of their employees.

I usually read that T-Mobile is a horrible company and I agree to that at other locations I'm sure…read more This is my personal experience at this store front. Today was a long day at this location but all my issues were taken care of. The thing was I went to this location for the first time to to see for myself because if you call 611 customer care and you try to figure it out yourself, you will get very frustrated. So I decided to go to this store front and call customer care from there. That way I can be assisted from both side. It seems like the store front and customer care are like two different companies. So anyway, I met Tina and Mike who were the reps in the store. They were so awesome. Tina was the quarterback and Mike was the reciever. The service was excellent. They were so patient and understanding and took their time helping me with my several issues. The place was busy but they were still attentive to me. They really knew their sh*t. Another person I want to appreciate was Carmen from customer care..she was the operator on the phone. Even though they don't know each other, they worked so well together tag teaming me with great service in a good way lol. If you are a veteran, you can get a discount on your phone plan! Thank you both for your patience. I was there for almost 3 hours! Thank you again Tina and Mike!

Called in and they didn't have what I needed BUTTTTTT THEY Handled the call so well and I'd stop in…read morejust because they have actual good customer service! Attentive staff and just knowledgeable about what I was looking for

I just purchased two headlights for my 2024 Kia soul and due to my arthritis couldn't put the…read morelights in myself Daniel the manager really went above and beyond in this blazing hot heat and help me put them in and explain how to do it as well as providing really good service with a smile no matter how hot it was and I know he was uncomfortable, but you wouldn't know it great manager great store great staff. I will definitely be coming here again.

I highly recommend this company for any of your Locksmith…read moreneeds, I recently had an urgent situation. I called and received an immediate response, they took care of my problem, and I was very pleased with the outcome. They are professional and knowledgeable and would use them again.

Trusted, quick fast service and responsive. Appreciate the timely manner Jose was able to answer my…read morequestion with quick responses. Value is rated equally. Need FOB keys re-keyed and re-programmed immediately since I lost my keys in the parking lot. My service was maybe 15-20 minutes max. If I need their service, I would definitely go back time and time again.

Previously, I got a message stating there was a few hundred dollars of porn on my phone and I…read moreneeded to contact Apple before being able to use my phone. I went to Verizon in Beaumont, CA. Hector helped me. I didn't have to wait a long time and Hector sat down with me and got the job done quickly. I was crazed when I got there, Hector calmed me. I swore I would never go anywhere else. Today, I received the same message on my phone about the porn but was able to delete the message after 3 tries. I went back to Verizon to make sure someone could help delete the message. Danny was at the entrance and explained to me how to delete these crazy messages so hopefully spam would cease. He was so kind and paid attention to me so kindly (I was way more calm than the first time). Hector was great. Danny was fabulous. This is where I will go with problems always.

Hector was great but you could only do so much with so little…read more Corporate customer service and technical support is a joke. Hector was amazing his patience was better than mine