Walked in nobody in line paid bill. Ability to pay Electricity bill was easy at the time of need…read more It is very handy to be able to pay utilities

Ron was great! The post office did not want my business because they said I had too much and I may…read morecause them to use up all of their ink. Mail Depot has my business now and they did not cost as much as I thought. I now prefer Mail Depot for quality customer service. Thank you Mail Depot.

Came to return a item, the man that helped me (didn't catch his name) little older with glasses, he…read morewas so rude, rolling his eyes, one wording me, didn't want to lift my box that was too heavy for me to lift, and on top of that smacking his gum with his mouth open the whole time, and then prints a paper for me and didn't tell me it cost $5 before printing it.

Every time I come in there's always a line that takes at least 20 minutes, I've never waited less…read more There's times I've waited over 45 in line just to make a quick Amazon return. Today the line was wrapped around the inside of the store and went outside as well. There was 3 employees and for about 10 minutes all 3 employees were just going through packages and ignoring the line. Then they still have the nerve to tell a customer that she needs to wait outside because there's too many people inside. Mind you it's hot outside.

You pay 3 to 4 dollars more here to ship than post office. Nice he types legible lable. Yesterday…read morepaid 8 dollars for what would have been 5 ar post office. Checked tracking number this morning disnt even get into mail. Ge still has it. Pay more for less.

Help with exactly what I need. Great customer service. Cute candy section of the shop!read more

Great service , people that work there are awesome. So friendly , just love this place.read more

I wish I could give 0 stars. This place has a sign that says New Owner. Call Candi. There is no…read moreanswer. The voice mailbox is either full or she never responds to the voicemail I CAN leave. I've called many many times and BEGGED her to call me back. She has not done so. I haven't been able to get my mail in 2 months!!! This HAS to be illegal! I'm going to file a complaint with the City of Hemet and the BBB over this sham business!! She's is basically hijacking my mail!! Holding it hostage!! How am I supposed to get bills that need to be payed, or important correspondence! DO NOT EVEN TRY TO GO TO THIS RIPOFF BUSINESS!!!!!

I dropped off a $1000 FedEx package, was insured ,got a receipt, was seen on camera dropping off…read morepackage, and it disappeared and no one wants to take responsibility, taking to small claims court. It's send at your own risk. Awful business, no help. Stole my package!!

1) This store is NOT REPUTABLE. Their receipt says no returns in three days. Yet this woman behind…read morethe counter insisted that ALL SALES ARE FINAL. 2) The staff is not friendly. I came to return a bag my mother purchased from here because she bought it for me, but it's just unfortunately not my style. Not to mention HORRENDOUSLY OVERPRICED! They insisted that all sales are final, but never told my mother that when she bought the bag. They weren't even willing to budge on their policy during the holiday season. So I'm writing this review to warn people that they don't tell people that all sales are final in their establishment. And that despite their receipt saying a return can happen in three days they don't honor it. I will no longer be doing business with this Postal Annex. There are many nicer places to get a notary done and have your mail delivered. If I could leave a 0 star rating I would.

We were processing our Marriage Report to my Embassy and it needed multiple notaries, copies which…read morewas very 'tasky'. Jaqueline was 'bomb diggety' very helpful, kind and professional. Our go to for stuff like this.

I've always had good experiences at this location in the past, but today was a completely different…read morestory. I brought my grandparents in for a simple notarization, which should've been quick and easy. While I was having a normal, casual conversation with my grandmother nothing disruptive or related to the document the notary suddenly stopped what she was doing and told me to stop talking. I told her that she might want to work on her customer service skills, and honestly, that could have been the end of it. But instead, she decided to keep arguing with me, as if she couldn't just let it go. What really stood out was how she repeatedly felt the need to remind me that "everyone always compliments her customer service." I'm not sure why that mattered in the moment, because her attitude during this interaction was the complete opposite of what I'd call good customer service. It didn't stop there. She leaned over the counter toward my grandfather in a way that felt condescending almost like she was questioning whether he was of sound mind to understand what he was signing. That was completely unnecessary and honestly insulting, considering he is perfectly healthy and fully aware of everything he does. At that point, my grandparents were so uncomfortable they refused to stay any longer. We went to UPS immediately after, and not only did they notarize the document quickly and politely, but even they found it surprising that someone would act like that over something so small. There was zero issue at UPS with me having a simple conversation, and they treated my grandparents with the respect they deserve. I've always given this location the benefit of the doubt because of past positive experiences, but this visit was disappointing and unprofessional. If you're in customer service, you have to be able to handle simple interactions without turning them into unnecessary conflicts or making customers feel uncomfortable. Hopefully this location addresses this kind of behavior, because it's not at all what I've come to expect here.