I brought my computer in to retrieve files per their website. The clerk said he was 99% sure they…read morecouldn't restore any files, so I asked for my computer back & to refund the $60. He wasn't authorized to do so. Their customer service is refusing due to diagnosing. The computer doesn't have a battery so he wasn't able to turn it on! The computer was in their back room for less than 2 minutes! Don't go there!

Awful. Lost information on what was wrong with my pc. Strung along day after day when it would be…read morefixed. Finally went in 8 days later and picked up my still broken pc.

The worst consumer experience of my life! Terrible service and terrible products. Do not let them…read moretouch your phone! These people are the worst. I had an iPhone screen replaced and 3 hours later the phone was dropped from a short distance (it was in a heavy protective case) and the screen completely shattered to the point where it was worse than the screen we just had replaced. Ubreakifix said there was nothing they could do and that they were sure the screen was installed correctly and that the impact was so bad that nothing could have prevented the screen from shattering. They offered nothing. I had a another technician examine the phone who confirmed that after they replaced the screen they did not put the phone back together correctly. There were missing screws and the pieces were not exactly where they should be. I am very annoyed that the Ubreakifix employee refused to even acknowledge the possibility that they might have done something wrong. If they would have examined the phone they would have found that there were missing screws that the phone was not put back together correctly. But they seem to have a very rehearsed speech of how there is nothing they could do about it. I am guessing they have to tell people this all the time. The employee seemed very used to having people get upset with him. I have never had an experience quite like this one.

Been to this place after work twice now. The owners obviously are not checking on the employees…read morebecause they locked up early two nights in a row. 6:50 and 6:53pm. Real nice when you drive to get there after work before they close!!

I've bought my last few phone cases from here - for the most part, cases are cases. However, the…read moreguy that works here is absolutely meticulous in getting your case & screen protector absolutely perfect. I had my last case for over a yer and the protector never bubbled or peeled. Selection is decent, spending on which model of phone you're sporting. I'm still on the iPhone 5 so my choices were a little more limited. If you need a case, they'll make sure you get what you need.

For a Mall Kiosk it's about as good as you can get. I got a case and Bluetooth for the price of…read morejust the case at most other places. Plus the guy who helped me made sure I was all set up before I left. I can't really ask for anything else.

Being not a young guy I have problems with technology. After dealing with AT%T it was refreshing…read moreto come here and get a phone inexpensively and have things explained well. I've messed up my phones and they undid whatever I did in a short while. I couldn't be more impressed.

I can't give 0 stars and that's why left 1. The worst customer service. I sent a package and half…read moreof the things were lost. Their response when making a claim and asking someone to be held accountable??? "It's your word against that of the company" I will never use this company and I do not recommend it to anyone. Use a legitimate company that respects its customers and is willing to take action and responsibility when the expectation for which it is paid is not met. No puedo dar 0 estrellas y por eso se dejó 1. El Peor servicio al cliente. Mande un paquete y la mitad de las cosas estaban perdidas. Su respuesta al hacer una reclamación y pidiendo que alguien sea hecho responsable??? "Es su palabra contra la de la compañía" Nunca usaré esta compañía y no la recomiendo para nadie. Use una compañía legítima que respete a sus clientes y que estén dispuestos a tomar acción y responsabilidad cuando la expectativa para el cual se paga, no es cumplida.

Kind of an odd store, and apparently recently relocated. This is where UPS bring some of my…read morepackages because they don't like delivering to residences in Mexican-American neighborhoods. I really don't see why this Mexican-American business is preferable to my house, but whatever. This tiny little storefront offers limited phone services, but is a good place to get the cards you need to make phone calls to Mexico or Asian countries. They sell some other stuff that is of no interest to me. The helpful store clerk lent me some scissors to get into the package that was delivered to me as the sender decided to wrap it in four layers of packing tape. Maybe that last part wasn't at all pertinent but I've had a lot of coffee today.

Love coming to this location. Even tho when they are really busy they still acknowledge people…read morecoming in. They let us know they will be right with us as soon as you can, which in my eyes, it's a plus, rather than other locations come in, and we're not even greeted. They also walk out is to the door as we are leaving. POSITIVE attitudes always.

Service sucks in here. Very rude employees I walked in and nobody said hello or said "I'll be with…read moreyou in a moment." I sat there for about 15 minutes before leaving and going to a different location. I will never come back here and the two working while I was in there should not be working in customer service.