I switched to T-Mobile from US Cellular 2 months ago because I had to. The last month and this one…read moremy service is disrupted because they chose the 28th, from the 29th, when I get my social security. I tried explaining the situation to customer service and a supervisor, to no avail. I'm switching

Brandon was the ONLY employee in the store trying to help several customers at one time. Brandon…read morewas KIND PATIENT AND he helped my friend while helping another customer at the same time. Brandon is a good representative for T mobile. Thank you for your help!

This store knocked it out of the park today! Byron provided fast, efficient, and courtesy service…read moreto exchange 2 phones for new ones. The set up was flawless. We waited on comfortable couches as he walked us through the process. Meanwhile, he and Sweta juggled other customers, answered calls, patiently addressing customer issues with billing, late payments, and more.

I really want to like Verizon but I just keep having so many issue's with them, this last one takes…read morethe cake. November/25/2021/ I turned my son on to Verizon trying to get keep with establish credit and get something in his name for the first time. He applied online, I phone 13, and 7 watch everything went through so he was good. November/26/2021 The next day he gets an email saying they want proof of his ID, and SSN either come in store or send it to a secure cite. He decided to go in, they took copies of his SSN, but he only had the paper copy of his DRIVER LICENSE, on the Associates say that's not gonna work and then it was overrided by another manager said you sent it up he should be fine. They send it to they corporate team or whoever they said everything was fine so I left. December/14/2021/ My son gets a call from the fraud department wanting to Verify who he is and wanted a copy of his ID. My son goes on to explain the the situation and what he did when he went into the store, also let them know that his ID card hasn't came yet it should be here any day. The lady From the fraud department told him this, Don't worry about it you already came in the store and verified yourself, they were just tripping about the photo ID because you tried to order another product just wait intel December 25th that will be your 30 days and than order your product. December/25/2021 CHRISTMAS DAY My son is in Las Vegas I get a call from an unrestricted phone call wasn't an answered but I said what the hell I'm glad I did. It was my son saying that Verizon cut all his service off WTF. So when they do that you can't call from there phone, plus it was on Christmas, so he had to go through a lot of complications to get to a phone, what a bad time to cut somebody phone off smh. So I had to find a way to get in touch with Verizon because pretty much everything was close so I had to get to the payments department and get transferred to the fraud department. (Side note, it's amazing how the payment department is always open but Customer Service is not lol ) Continuing, So we got a hold to the fraud department they said they cut his phone off due to not showing proof of driver license, we couldn't believe it. We explain to the Lady what happened the lady admitted that everything we said was true and apologize, but would not turn the services back on until she got a copy of his drivers license within 24 hours, if not they will canceled everything. My son was super disgusted with the service and the lack of communication he went and turned everything into Verizon and went right over next-door to AT&T and got service with them when he got back from Las Vegas . Also when he turned everything end they were giving him hell at the store, I had to come down there just freaking ridiculous soon after that I transfer my service over to AT&T as well and I've been with Verizon for 13 years. THE END

Great manager! Super at explaining everything and looking for the best price…read more We went in on a Friday afternoon and left at closing. We got two new phone and the store was super busy.

HORRIBLE EXPERIENCE DO NOT COME HERE. My wife and I stopped…read morein to buy two new phones, that's it. I specified with the rep that we wanted the plans to remain the same because our old plan had HBO MAX included. Well he ended up changing our plan without telling me and added an additional $10 onto the bill for a useless feature. I came back in to get this resolved and they refused to fix it. The manager even refused to talk to me about it. With the rep telling me that I had to call AT&T to voice my complaint. What's the point of an AT&T store if they can't directly manage my phone plan? This is ridiculous I've been an AT&T customer for over 15 years. From this experience I'm going to drop my plan with them and go elsewhere. AGAIN DO NOT COME HERE FOR ANYTHING, THEY WILL MESS IT ALL UP.

I've been with US Cellular since 2008 I won't go anywhere else. Good Customer Service Care both in…read moreperson and on the phone.

I Had some cognitive issues and was not tech savvy at all,as I am a brain Trauma survivor,it…read morerequired a high degree of patience to assist me and get me to a point I could understand how to proceed on the smart phone successfully Vince and the others working at the Sunset drive location have always been Kind ,Considerate ,Knowledgeable,and Professional,And Friendly . I never leave there without having had a 5 star experience !These guys are the best in the business as far as I am concerned. Patrick J.

I purchased one of Eddie's custom made high-end gaming computers. This is the best computer I've…read morehad in my life!! Its performance smooth and buttery, and the computer's physical setup is intuitive - not to mention a literal work of art. Sometimes I'll just stare at it and go, "ahhhh....I got so lucky to wander into Eddie's store." I came to Eddie and his wife due to issues with a gaming computer I bought on NewEgg. They quickly informed me that the computer had been assembled with cheap parts from Wish.com and Alibaba, an apparently common practice at NewEgg nowadays. Eddie offered two options: repairing my computer at a great price, or using it as a trade-in towards one of his masterpieces. I chose the latter option, and was pleasantly surprised by how much he offered for my trade-in. Eddie and his wife Sarah are wonderful people: patient, kind, informative, and supportive. They're also fast and efficient workers with a deep understanding of the computer world. I had a blast nerding out on gaming computer components with them before walking out with my prize. I'm looking forward to returning every eight or so months for checkups, at no cost to me. You won't regret coming to Eddie's Gaming Computers and Repair for all your computer needs! Edit: I was unhappy with the level of fan noise and had a few WoW-specific issues with tabbing in and out. Eddie did two full remote sessions with me to fix these issues, and they even fixed a few things for free when I brought the computer into the store. You cannot go wrong with service from Eddie and his family!

Friendly service & did a nice job repairing capacitors on my mother board. Would go back there is…read moreneeding a repair in the future.

David's planning and coordination was critical to the success of moving the location of my company…read more He negotiated a great rate for me with ComCast for my internet service, helped me select a phone service, and provided all of the installation. I could not have gotten the results I needed without his company's assistance.

I went today to get a phone upgrade. Bryan was friendly and helpful, transferring my contacts, and…read moreputting on my phone screen protector and case. Only took 20 minutes! I would recommend this Cricket location!

I spent 5 hours on the phone, on the internet, and in chat sessions trying to get a Cricket…read morewireless account set up and getting my hotspot attached to the account. All I got was a run around. The people at the 800 number said they couldn't take my payment and so couldn't set up an account, the people on chat either thought they could do it and were unsuccessful or didn't know how to try. The first dealer I called said they couldn't connect my hotspot to their network, even though I verified it was good to go on their website. Lot of going around in circles and not getting anywhere. This all changed when I called the Cricket dealer on 7235 W Greenfield Ave, West Allis, WI. I explained my dilemma to Robert, who told me "no problem, we can get you going" or words to that effect. I drove over and found Robert to be personable, but more importantly, very knowledgeable. Despite a few hickups in the process of getting my hotspot connected to their network, he quickly worked through the problems and got me up and running. If only I would have called that Cricket store first I could have saved myself half a day of frustration. I highly recommend this store, and especially Robert.

I had such great service recently when I had to upgrade my phone, I returned 2 weeks later and…read morepurchased a new phone for my son. Ameer was professional, helpful and an overall great salesman. It was a pleasure shopping there, quick, easy and a great value.