Ashley was awesome she is the reason we'll be coming back and I'm recommending this store to…read morefriends and family thanks again Ashley i appreciate your help

Well, they sold me a broken phone. The camera didn't work. Turns out the motherboard is bad. When I…read moretold them the same day the phone is broken, they ignored me. When I finally spoke to someone on Monday, they said they would only give me half my money back. I really think they knew this phone was broken. Shame on me for trusting such a despicable business.

These folk are very friendly, helpful. I will continue business with them ALWAYS!…read moreManagement is personable and the employees follow in his steps being all the things he is. Delivery quick and clean!

Really excellent customer service. Very thoughtful associates. Had a good experience here for sure.read more

Absolutely the worst customer service I have ever received…read more Went to pick up my FOURTH replacement watch only to realize I was given another faulty device; which is not thier fault. But the way I was talked to and given no real answers as to what to do to resolve the issue other than call for another replacement. Monica stared at me blankly as if waiting for an answer to appear on my forehead and then had an EXTREMELY snarky attitude when I expressed my dissatisfaction with her customer service skills because at one point she literally just walked away from me and went to the back room mid conversation. Due to the lack of help I received I opted to cancel my kids lines and go with a provider who could actually help me and offer a solution when I have a problem with their service and products.

really good customer service they were really helpful always answer any questions i haveread more

Every time I come in to the store the staff is always friendly and very helpful! And if I ever have…read moreany questions or concerns they are quick to take action and resolve I promptly

Don't Go There! I went in to the Seguin T-Mobile on Walnut to get a phone for my wife and add her…read moreto my account. I had looked on line and found the 2 line plan that I wanted to switch to. At the store, their goals was to sign me up for as much money as possible! The sales rep, CJ, kept attempting to sign me on to a higher plan than the one I wanted and then kept asking how much I could pay rather than sell the plan I wanted and I ended up having to insist that I wanted that plan at the advertised price! He said okay and started working the order but crammed on two tracking devices and a third line! I kept telling him I had no use for either.He was evasive about monthly billing cost and kept saying the devices and the 3rd line were free, so I caved and saud OK. Next day, I checked T-Life and was alarmed to see T-Mobile showing my billing at $254. I called 611 and the CS rep said the devices wouldn't be charged to me. I cancelled the 3rd line. My bill came, and I found the two 'Free' devices were costing $1 plus $6 in taxes and fees each, monthly. I don't need them, don't want them, and haven't activated them, so I called 611 again. They said take them back to the store. I did. They said they wanted a $40 restocking fee to take them back! I was so mad, I left, but may take them back to a different store. In the long run, cheaper to pay the restock, but I don't want the Seguin store get it. I should have went on the web and got the wife a phone and a new line - that's my advice to anyone contemplating T-Mobile phone service - don't go to the stores, they are not there to help you.

From the owner: Visit the T-Mobile store in Seguin and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1415 E Walnut Street #400 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I went into this unfamiliar place knowing I wanted a digital sound streamer. Though I Didn't know I…read morewould find a new community of people who I felt cared about my audio needs. Miguel is the man who helped me narrow down my choices of digital music streamers, and did a great job of that. He treated me with respect and valued my time. Not knowing if i had the money to purchase a single item, or a complete system. I highly recommend going to bjorns for all your audio needs if you value quality, your time, and community.

I've had nothing but great experience with the Bjorn's team from sales to installers for my…read moreControl4 & Josh.ai system setup. The team was very knowledgeable and spent the whole week plus some extra days to ensure my system was up and running smoothly. I just wish they did low voltage wiring install for light switches. Thank you Ted, Xavier, Marc, and Ben for your help in making my home Smart!

Dawson was AMAZING! Got my mom's phone switched and new accounts created easy peasy! Highly…read morerecommend Dawson for your phone service needs!

They lied told us $122 total for three lines and a hot spot device or $107 for lines and $15 for…read morethe device. I was thinking this would so work on the budget. Then I get the bill: $374.00 for a PARTIAL month. The bill was pro rated. I am speechless. That is one heck of a mistake. And yes my phones are paid for and so is the device. Can I give no stars?