I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

TLDR: Nate and his crew went above and beyond, diagnosed and fixed the problem. Highly recommend…read more 5+ Stars. Part 1: Internet -We contracted Nate and his crew to install the AT&T Fiber in the conduit going to our network panel. Summary: Fiber was pulled in to the panel successfully by Nate! They saved the day! -The issue began when we tried to install AT&T Fiber but the AT&T tech (who worked really hard) told us that he could not find our black flex conduit in the attic spaces. We asked Nate (owner of Alpha Net Communications) to find the conduit in the attic; he was able to find it eventually after looking through our various attics and there it was coiled in the ceiling after a drop down going through the garage attic. He was then able to pull the AT&T Fiber into our network panel so that AT&T could connect their fiberoptic cable into the AT&T modem/router. Part 2: Ethernet (Hardwire) Cable Management -Nate and his crew tested all the ethernet cables with a Fluke cable tester and toner tester. After testing the downstair rooms, they found and repaired broken ethernet jacks at the wall plates downstairs, identified hidden ethernet cable behind a wall plate in the upstairs area, and confirmed all cables were gigabit ready for AT&T Fiber internet. -They installed our new gigabit ethernet PoE switch, plugged in all the ethernet cables (and labeled them) into the ethernet ports of the switch, and labeled all the wall plates. -They cleaned up the network panel itself and also custom cut the closet hanger rod network panel stretched across the panel so that the panel door could fully open. AV System -Nate and his crew also tested the audio cables and the speakers that were upstairs, downstairs, and outside. They found the volume control for the outside speakers. -They also prepared the ethernet cable (going to TV, going to wall) so that it-alongside the HDMI cable-was ready for the smart TV.

Kaleb G of San Antonio here! I had the pleasure of hiring Alpha Net Communications to wire up my…read morehome with Cat 6A Ethernet! They brought their business enterprise-level experience to my home office with a custom tailored solution for my house. Now we can enjoy up to a 10 Gigabit Internet connection in every room of the house! I appreciate their quality, efficiency, and professionalism. Thanks to Nate, Micah and Steve! TEN STARS!

By far best experience with a Verizon store since I have been a customer. We came in to add 2 lines…read moreto our plan and Hunter was extremely helpful with the process, as we all know setting up a new phone can be a hassle. He made sure we were able to take advantage of all possible promotions, saving us $700 with Verizon! We had some porting issues but he made sure that everything was up and running perfectly before we left! We will 100% be returning to this Verizon retailer for our future purchases!

Joshua Dorrell was AMAZING!!! He was very patient and professional the entire time. We had a little…read moretrouble figuring out a technical issue, but I was able to go back the next day (he even stays late for his clientele) and he figured it out! I'm one ecstatic customer and I get to enjoy my new iPhone 14 Plus THANK YOU JOSHUA!!!!!

Really excellent customer service. Very thoughtful associates. Had a good experience here for sure.read more

Absolutely the worst customer service I have ever received…read more Went to pick up my FOURTH replacement watch only to realize I was given another faulty device; which is not thier fault. But the way I was talked to and given no real answers as to what to do to resolve the issue other than call for another replacement. Monica stared at me blankly as if waiting for an answer to appear on my forehead and then had an EXTREMELY snarky attitude when I expressed my dissatisfaction with her customer service skills because at one point she literally just walked away from me and went to the back room mid conversation. Due to the lack of help I received I opted to cancel my kids lines and go with a provider who could actually help me and offer a solution when I have a problem with their service and products.