Prompt response to text and email made scheduling very easy. I had my new iPhone 13 Pro Max battery…read morereplaced in under an hour. Staff is knowledgeable and curtious.

Took my phone there to get the screen replaced because the flex seal was broken. They told me they…read morewould order the parts same day and the phone would be fixed in two days. Three days later we called and the guy on the phone was very rude and dismissive and said he hadn't even ordered the parts and he didn't know when the phone would be fixed and he would call us when it was done. The next day we went into the store and he handed us the phone supposedly fixed but said he had cracked the back screen while he was fixing it and he would order and replacement free of charge. Cook, but why was he messing with the back of the phone when it was the front of the phone that needed to be fixed? Then minutes later the phone is just about dead. The battery it's draining fast. So we charge it. It gets to 100%. And then an hour later it dies. Something is wrong with it if it can't hold a charge. It wasn't like that when we gave it to them before they replaced the screen. Next thing you know, the phone screen is all glitched out. We can't move it, close it, it won't respond to anything. You can turn it off, but once you open the phone, that glitched out screen is there. While that's happening, the phone smells terrible, like burning glue or nail polish remover. At that point, I'm completely done. We are going back tomorrow and demanding they fix what they damaged or that they refund us completely. Because this is absolutely ridiculous. They also did not give us a receipt when we initially paid, or tell us that the phone screen we got was not under warranty and instead of us paying through the store computer. The guy pulled out a phone and had us tap to pay through there. And then next transaction pulled out a different phone and had us tap to pay through there. They are scratchy and deceptive and I warn all who see this, STAY AWAY. Find someplace else to get your phones and electronics fixed. If I could rate no stars or even negative stars I would. I paid over 400$ for them to give me back a phone that was in even worse condition than when I gave it to them.

Great, quick repair when I needed my watch fixed. Courteous and quick! I was worried that they…read morewouldn't do a simple watch fix, but it was quick and inexpensive!

From the owner: We fix all kind of phones, tablets and Laptops. We give 1 year warranty. 7575 w Lower Buckeye…read moreinside of Walmart

5 Stars - Mobile Kangaroo: The Most Magical, Slightly Sketchy Repair Shop Ever…read more I walked into Mobile Kangaroo fully expecting to leave with a funeral plan for my laptop. It had the kind of error that makes even Google say, "Yeah, you're screwed." The location? Let's just say I half expected to see a raccoon wearing a trench coat trying to sell me "genuine" AirPods. Then enters Jeremiah--late, but in a "divine intervention" kind of way. He didn't even touch my laptop. He just existed near it, and suddenly, it booted up like nothing had ever happened. I don't know if he's Apple-certified or just has an electromagnetic field of pure wizardry, but I do know that my laptop is working, and I didn't have to sacrifice a goat. Would I come back? Absolutely. Would I bring a friend? Yes, but I'd also warn them not to make eye contact with whatever is lurking in the back alley. Five stars, one sketchy location, and an IT wizard named Jeremiah who deserves a raise (or possibly a shrine).

I had a terrible experience with Mobile Kangaroo in Phoenix and would encourage you to steer clear…read moreof this place. Apple sent me to this store for a simple battery replacement. My battery was losing power, and Apple thought it needed to be replaced. Although Apple arranged a specific appointment for me, the single employee there looked surprised to see me and wanted to diagnose the phone. I explained I was only there for a battery swap. Unfortunately, they did not have the correct replacement battery, and the Kangaroo employee told me it would arrive in two days. Three days later, I called them. The same employee had no recollection of the order. In fact, he had not gotten around to ordering the replacement battery, which took another two days to arrive. I then took my cell phone back to Kangaroo for the battery swap. The employee said he would have it ready in an hour and a half. I returned then and took the phone with me. As soon as I got home, I noticed something rattling inside the phone, and then it kept shutting down and powering back up over and over, so I called Kangaroo. First, the same employee said he was sure everything was fine, but when I stressed that there was something significantly wrong, he had me return. During this visit, while I sat waiting for around 45 minutes, the employee discovered that the logic board had been damaged and admitted he had caused the issue. He then sent me to an Apple store. There, the Apple tech guys were puzzled by the phone damage and implored me not to take any cell phone to Kangaroo for repair. In the end, a week of my time was wasted, and I am having to go several days without a phone while Apple sends a new logic board. This has been frustrating and puzzling. While Kangaroo is listed as an "authorized Apple" service center, there was only one employee at the store I visited. He is often occupied by customers in front, then goes to the back to perform repairs. He seems overwhelmed and undertrained. I do not recommend taking your cell phone to Kangaroo Mobile. In fact, I would head to any other repair place but Kangaroo.

Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly

If I could give them a 10 star review I would the salesmans name was Jack he help me out on the…read morebest deal on a phone for my daughter he also got me the best deal on a phone case and charger I would highly recommend this business for anyone looking for a phone service or new phone.

I ordered some items on Wish to be picked up. When I arived at 17:56 (had some trouble parking),…read morethey had already closed. This was still in their business hours, yet the store was dark and empty, and locked.

I would never recommend this business to anyone. When I brought my iPad in to Cellular Care it was…read moreworking perfectly fine, but had a cracked screen I wanted to replace. They suggested an off brand screen , saying they've had great success with them and I would save $100. They also said we could save tax by paying cash, so we did. When I first picked it up, the image was cut off on the side, so they said they had to order another screen. When that was done, I picked it up. It seemed to work, although I had to touch multiple times to put my code in. Foolishly, I paid them the balance of the money, now amounting to $230. That night I found I could not even swipe the screen open. The touchscreen was hardly working at all. They said it might not be compatible, and offered to get an Apple screen, but wanted more money and couldn't guarantee it would work. I ended up going to the Apple Store where it was determined the mother board was bad. I was able to trade in my iPad and bought a new one. I'm convinced they damaged the motherboard while working on the device, and they refused to give us back our money.

No pierda su tiempo entregan los trabajos tardes y no lo terminan don't waste your timeread more

Copied from my google review:…read more I brought an iPhone 14 in here for repair for my boss a few weeks ago. The screen was completely shattered and we wanted a new screen. $375 later for an 'apple certified' screen that isn't actually apple certified, the phone just reboot itself every 5-10 minutes. I brought it in again and they redid the screen and said there was nothing wrong with that they did and everything was fine it had to have been a different issue. I took it to a different repair shop, and that repair shop just called me after having the phone for a week. This repair shop lost one of the sensors when putting the phone back together. Instead of letting me know and fixing it, they told me multiple times it was fine. I have a very strong feeling they scammed me. Edit in response to the owners reply: I asked the other repair shop if it was likely to have happened when the screen broke /just to give your company the benefit of the doubt/ and their repair man said it was highly unlikely and the only way he has ever seen that piece completely missing (not just broken) was via improper replacement. He followed up by saying it was either thrown away carelessly upon removal or torn and your repair man thought it was okay to return the phone without it. He also let me know you did not add new waterproof adhesive and just used what was left on the phone to stick the screen on. Not only that, but over 10 screws were ALSO missing from the inside of the phone. Every single step of this repair was met with carelessness and an inability to do ones job properly. Just responding to a google review is not enough. I do not want a discount off of any future services as I will absolutely never trust you or your company with a thousand dollar device ever again. Call the number left on the voicemail to remedy the situation, don't extend a discount that will absolutely never be used. You can do a partial refund of the exorbitant amount I paid to get back a paperweight.

Brought my iPad in to get the screen replaced. Charged me $120 to replace and when I got it back it…read morewith the replacement screen, it was all scratched up not even a new screen for $120. Ok whatever at least the screen works now. 2 days later I'm watching on the iPad not even touching it and the screen goes all wacky just like the first time. I brought it back in because I was still in the 15 day warranty window they've provided after replacement. I take it in and the owner tells me "I can fix it for $80"....but wait it's only been 2 days since replacement so it should be covered by warranty. "No that's only if the screen works but the buttons don't" wait what the screen is still messed up without any fault of my own doing. " I can replace the screen again for $80" hell no I am not getting robbed of my money twice! Might as well have bought a whole new iPad by this point, waste of time and money. Do not go here for any screen repairs, my situation didn't get better, it got worse. ZERO STARS.