Located in a semi-sketchy part of North Charleston close to the mall, Best Buy is still hanging on…read moreas a staple of "brick and mortar" physical locations. The outside seems normal enough, on par with our memories of a begotten age but the magic has dissipated considerably when compared to their golden age. I blame this in large part due to a smaller product selection and customer service from the time I used to visit back around 1997-2000. I'll admit, I love Best Buy. I have a very expensive home theatre, I have a bunch of CDs, DVDs, Blu Rays, 4ks, Xbox and Nintendo games along with a Galaxy Fold phone and accessories. I list these products b/c many of them aren't available at Best Buy anymore. With the advent of streaming, Best Buy no longer carries physical media. So, when you stream Toy Story 2 and say "hey, where's that scene with Stinky Pete?" well that's because Disney has altered the movie and unless you have a physical copy your memories are all you have of the scene. Or perhaps you purchased a game on Sony's streaming service, yup you don't own that either. My point is Best Buy isn't there to give you an option to streaming anymore and their floor space has opened up to even more boring and drab "knick knacks" instead of electronic goods. Please note the inventory of DYI items like wire, connectivity butts, odd length of HDMI cable and things of that nature have been scaled down. I strongly advise checking online if you don't like just browsing like me. Also, a lot of options in terms of computer mice, keyboards and things of that nature aren't a plentiful anymore. I mean, it's better than many other competitors but not what I remember of the golden age of Best Buy in the 2000s. They do have a good number of phones and accessories as well as gaming consoles with the game selection being scaled way down. They have a decent number of controllers and things of that nature but most have been replaced by toys like Funko Pop, Disney and that kind of stuff. It's odd because it caters to the much younger crowd while the store itself is a more adult centric business model. There again, most do shop online so it's a balancing act, a direction I loathe as an avid window shopper. This is the first Best Buy I ever stepped into roughly 29 years ago. They've continued to have competitive pricing, yet customer service has declined along with products and selection. If you're a window shopper, I invite you to come by. However, if you need an item and expect it to be in stock, I suggest checking the website first.

I generally don't have a bad experience with Best Buy but this time I ordered a washer/dryer and…read moreset up an installation appointment. Great, that was easy. The day comes, the tracker has an appointment time range and is updating like my technician is going to be there as expected. At 645 the tracker updates to say the tech got there at 536...? So I call and am told that the delivery was never happening that day bc the items weren't delivered in time so I'm going to need to reschedule. Was anyone going to let me know that? Apparently not. The next available appointment was a week and a half away. The AI customer service is wildly condescending in situations like this... I canceled my order and went to Lowe's. Got it for the same price and delivered/installed a few days later.

amazing help and great customer service! quick to help get you the best deal whether you're pawning…read moreor buying something.

Very down to earth people natural no hype, Normal people trying to get their job done. I respected…read morethe kindness and the professionalism I received and will come back and do business again.

Avoid doing business with this location/company, the manger Mark along with his associates was…read moreextremely rude to my family. very unwelcoming and unprofessional customer service.

Aaron's on Rivers Avenue in North Charleston is a great place to go for all things furniture and…read moreelectronics at a good value. I really like their selection and process as they make it easy to get set up and get everything done. The staff here is very informative and helpful.

This place has old instruments and new instruments. Today I got a new acoustic guitar for about…read more$130. It is an oscar schmidt by washburn. I stopped by the shop ever now and then because they have lots of great deals and lots of old stuff coming in sometimes. 20 bucks for 1 half hour lessons on guitar. This is a cool place and the guys who work here know their stuff, and make you feel at home.

Dave Gast the owner sells factory seconds, rejects, and broken instruments as if they're new. Very…read moreunscrupulous. Stay away from this place unless you like being cheated.

Looking for file folder box. Staples was the perfect spot. Staples had several options to choose…read morefrom online. So got to the store on Folly Rd and I knew right where to go. I did not need a staff person but several were available to help. Solid quality choices for the file folder box and it was reasonably priced. Easy 4 Stars !!

I stopped by to visit the Party City selection. I was very disappointed in the slim selection of…read moredecor they had. I was looking for firefighter/truck theme, there was none. It was mainly just balloons in which they were more expensive than elsewhere I went for balloons. There was a worker at the aisle for assistance if needed. Parking is on site.

Lots of clothes to choose from! Not much in the way of furniture if you're hats what you are…read morelooking for, at least not on the day I was in there. I did find a pair of Chuck Taylor's and a pair of Brooks tennis shoes! Excellent! The store was clean. Great parking. The lady that checked me out was super nice! Over all a very good experience!

I dropped off a few items this week and had the pleasure of meeting George. He was so kind and just…read moregenerally Happy! He took my items and then I asked him how I would go about possibly volunteering occasionally , he told me where to go to get the information I was looking for. George was so kind, but also so very professional. The world needs more George's!