They were so helpful and kind! I had to make some changes to my plan because my mother passed away…read more The store manager and another employee both expressed their condolences and helped me with the account. They made the process smooth.

This is the worst att store I have ever been to. It used to be amazing! I am disgusted with the way…read moremy family and I have been treated. To be treated with such racism, unwillingness to help, and to be accused of being disrespectful by the "manager" (who lied! He's not even the manager!) is appalling! I will NEVER buy another product or get another service through att because of Justin and the other girl who had an attitude the entire time. I was not believed and not helped. Instead of fixing issues, they created more. Don't come to this store!!!

She never got off the chair! Tried asking questions and it was like she was doing me a favor by…read moretelling me anything. The other person never got off her phone the entire time that I was in the store. With that kind of service and attitude no wonder there was no one else in the store. The both of them seemed very bored with their jobs.

The AT&T Store at Centre Pointe in North Charleston is a great resource for all your phone and…read moremobile needs. They have excellent customer service here and I have received great help and guidance every time I have been here. I have been happy with all of the purchases that I have made from here over the years.

Came in and got expert advice and patience from Chelsey and took the leap to the 12.9 iPad Pro. She…read moreheld the keyboard cover for me while we waited for the device to arrive. Came into tonight rolling in hot at closing time and got nothing but warm and friendly expert service from Amanda and Nate. Great experience. Attention - when calling the store the phone rings all day long and no answer so that needs to be fixed. I made the drive not knowing if my device was in and got lucky but being able to confirm in advance would have been preferable. Great folks here!

I came in to help with trading my phone. Jason was very nice and extremely helpful. I was in and…read moreout within 20 minutes. Thank you for your service Jason!

Do not recommend this store or AT&T anymore. I used to have the $45/month unlimited prepaid phone…read morefor a few years and never had any issues until my phone broke and I had to get a new one. I was told they don't offer the iPhones anymore on this prepaid plan inshore and I couldn't wait to order a phone online - I had to get a phone that day. The manager of the store, Judy, was pretty nice and got me set up on a plan I was told was also not a contract (turns out it is) and with a "free" iPhone 7 as part of a back to school special. I was told the cost of my plan would be $70 including tax and that the special (the phone being free) would take a couple of months to become effective. My first couple of bills had the $15 charge for the phone itself, but when I received my third bill, it was still there. So I called to ask Judy why the deal hadn't taken effect yet, why am I paying for a phone I was told would be free? Also, Going from $45/month to $70/month was hard enough for my budget, now it's stuck at $96 something and this is not what I wanted or what I was told I would be getting. She told me I'd have to talk to ATT retention. I talk to someone there and they point out how lovely it is for a store manager to expect them to fix her mess up, but then tells me I'll have to talk to the store manager again because each store has their own deals and Judy will have to apply that and that retention can't help me. I also talked to someone else in customer service before I talked to retention and this guy told me I'd have to talk to the store manager also and not just an associate, and I told him that I bought my phone from a store manager and had been dealing with her since and he told me no I hadn't, that definitely was not a manager. So I even called back and what DO YOU KNOW, she is the manager. So that guy told me to call the store manager. I did. She said theres nothing she can do, call retention. I call retention. Nothing they can do, they say call the store manager. I call her AGAIN and there's apparently nothing she can do. How does no one in this company know what the heck is going on? I spent 3 hours on the phone last week being told I can't be helped by each party. Is there not anyone that knows how to fix a problem? This has been the most ridiculous experience and now I'm stuck in a plan I didnt want with a phone I wouldn't have gotten had it not been "free". I will say the manager has still been pretty nice, but there has still been no resolve of the issue. Stear clear from here. I'd rather get a carrier pigeon to deliver handwritten letters to people for me than deal with this nonsense ever again.

Still have not received my "free iPad" for the promotion after buying a brand new iPhone and glass…read morescreen. Anyone else had this problem?

I went into this AT&T location today, and was perplexed by the lack of effort to sell me a…read morephone/accessories. I noticed the employee sitting in the window before going in. He sat there watching a tablet for at least 15-20 minutes. I know this because my toddler was finishing up an on-the-go meal in the car, before going into the store. The greeting was fine, I asked if they had the phone I wanted in stock. He said he needed to open his inventory that just came in and that it would take about 10-15 minutes. (Maybe that should have been done instead of sitting there.. but whatever) I made small talk as he went through boxes on the floor. Long review short, they didn't have the color I wanted, then when I settled on the color, they didn't have the storage size. He never asked for my account information (that's standard at most stores) nor offered other phone models that I said I was considering. Overall it was really awkward, and felt like he didn't want me to buy anything. Upon leaving, I saw him settle back into his former position on the stool and continue watching his tablet. I ended up going to the AT&T store on HWY 52 and they were fantastic, start to finish. I left there with a new phone and all the accessories!

They practice bait and switch business practice and if you have any issue with that don't expect…read moreany help or they will call police

I've had U-verse for about 8 months and I love it. I've heard good and bad from other people so it…read moremost likely depends on your area/address. I previously had WOW and their Internet was great (hardly any downtime) but their TV options, especially DVR, just sucked. As soon I knew U-verse was available at my address, I signed up. I will warn that they say installation takes about 2 hours but it was more like 4 hours (I'm sure there are many factors that affect this). Since I've had it, my Internet went out ONCE during a horrible storm but was literally back up within 5 minutes. I have never experienced Internet service that is this dependable. I have their U-300 TV service with whole home DVR and it's great - you can record up to 4 shows at once (but it will be less if you are only recording HD so I mix it up) and you can watch from any room, including pausing something and picking it up in another room. Of course we are on a intro promotion for the first 12 months so our price will definitely increase in a few months but hopefully when I call they will give us a deal.

Absolute Garbage. Unreliable. Had four outages that each…read morelast a FULL DAY in the past couple months. I'm now "on notice" with my job, since I work from home. Hopefully I can get by on the $2.60 they credit my account for each full day of work I've lost. I've managed to get a 5G hotspot as a fail-over, but 5G service here is poor, so I'm forced to rely on their failure of a service. If you need reliable internet, find it elsewhere. We're looking into Starlink.

Boost Mobile on Ashley Phosphate Road in North Charleston is a great place to go for all things…read morephones and cellular service. I like all of the services and features that they have to offer here. The staff here is very helpful and knowledgeable. I have had a good experience here

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

Switched to Cricket 2 years ago from AT&T. Use same towers. I am very pleased with the service…read moreand rates. My rates are 1/2 what they used to be with an employee discount through AT&T. Now 2 years later, just upgraded from old iphone 5C 12MB to iphone 6 32MB mainly because I kept being short on storage. Purchased the new iphone at Cricket on 7250 Rivers Ave in Charleston. The reps Taha and Albert provided excellent customer support. Taha was very friendly and switched my needed contacts, etc from old phone to new. Albert was a great help as well. They helped me with selecting recommended accessories like glass shield and iphone case to protect iphone. Between the 2, they made sure everything was setup and running smoothly. This took over an hour altogether. Also wanted to say that Quintin from the Ladson store was very helpful. I live closer to Ladson and went to that store 1st. They didn't have the iphones in stock there. Quintin volunteered to call around to find a store that carried it. He found the Rivers one had 2 iphone 6 left in stock. So far iphone with service is working fine. Great level of service from both stores.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our North Charleston store today.

Walked in at 5:30pm on Monday at Verizon Wireless in North Charleston and was seen right away…read more Upgrading iPhone 15 to iPhone 17 Pro today. My sales associate Kenya was very helpful and found a 512 GB Blue 17 Pro for me. Everything went very smoothly! Easy 5 Stars !!

Pre-ordered new phone they wanted 30.00 to transfer my data to new phone. Made the decision to…read moretransfer it myself while in store. Glad I did because not all my data transferred over. They had to get on the phone with tech services to get my phone number to transferred over. The customer service had some odor issue (halitosis). Then when she was working on my new phone she dragged it across the counter instead of picking it up. Nothing like having scratches on a new phone that I just unboxed. I asked her not to do that and I got a mean stare. I got frustrated at the way customer service treated customers. I was at the store for almost 3 hours just to get a new phone. Another lady was there before me and she was having issues also with customer service. Over heard her say it had been 5 days and her cell issues had not been resolved. Second guessing my choice to stay with Verizon instead of moving to a new cell phone service.

Holy moley have you been in here? The staff is supper nice and friendly. Especially Stephanie…read morethe store manager and Crystal who was my rep. Crystal was very attentive to my needs to get in a plan that would benefit me. She looked for discounts I could qualify for and got me to do a buy one get one free line and activated my galaxy watch when all I wanted to do was ask for prices. Watch how she will get down and look for that best plans and promos for you. Go in and see her actually they are all great

We had such a pleasant time with Angie and Richard and the whole team at the Centre Point T-mobile…read more We were greeted as soon as we entered, and as soon as the other customers were finished we were served. The employees had a lot of energy and knowledge, which combined allowed them to address our very difficult problems. Angie was particularly helpful and stayed past closing to ensure we got all our data during our upgrade procedure. We even had a fire alarm go off in the building and they were willing to keep working with us on their mobiles on the parking lot. Thank you so much for taking the misery out of cell phone carriers!