I am so impressed w the Verizon store in Belton. Jason and Kalian have gone above and beyond…read more helping me set up my new 11 pro. Their patience and professionalism must be commended! I'm so glad to find them loser to my home, since my last few phone purchases have been from Georgetown bc everyone who has ever visited the Temple store knows you don't go back there. They don't know anything about service. Yea for the Belton and Wolf Ranch Verizon stores, Jason and Kalian!

We just bought new phones from this location. My husbands screen protector "that we paid money for"…read morewas put on by the store manager and it had so many bubbles underneath. They told us that it normally works itself out. Well we decided to take it back a few days later because it had in fact not worked itself out and was just getting worse. They took it off and put a new one on. This time it is completely crooked and still has bubbles all the way around it! WE PAID FOR THIS SCREEN PROTECTOR! They refuse to do it correctly. It is their Job to do this type of stuff and obviously they don't know how! They want us to Pay more money to get another Screen protector even though THEY have failed twice to put it on correctly. Worst customer service ever and money waisted!

Came in to get my pickleball paddles through the T-mobile Tuesday offer. Not usually the T-mobile…read morestore I go to since I'm just visiting Temple for the month. However, I was greeted quickly and got the paddles promptly. Note - if you're coming to redeem a T-mobile Tuesday offer in Temple, go to this location. I don't believe the Metro stores have them nor the kiosk that they have in the Sam's Club. I went to the latter since it was the closest not knowing this was the case, but Stephen was helpful in telling me to go to this location.

BEWARE, of these T-Mobile Representatives sharing your personal data such as Driver's License…read moreinformation, phone number, etc. to scammers, gang stalkers, and hustlers within the community. While in-store trying to change my phone#, the representative tried to push certain numbers off on me. Typically these phone#s have constant scam calls and FaceTime scam calls. I wanted a particular area code & zip that I mainly conduct business. Then the representative reads my new number out very loudly in front a room full of men. This was to communicate my personal data to the scammers in the store seeking to get customer data to compromise their phone. The new phone number I received was hacked and the entire had to be reset with all logins & passwords changed within 24 hours from the in-store visit. Do not go into these T-Mobile stores to update your account, change your phone, transfer data, etc. Call 611 for customer support for any general concern or technical support at 1800-692-7753.

BUYER BEWARE: DO NOT, I repeat, DO NOT GO TO THIS…read moreLOCATION!!! This is not a Verizon store. It is Cellular Sales of Texas, LLC. What that means is that although they are authorized to sell Verizon products, they are not held to the same standards and no formal complaint regarding Cellular Sales of Texas, LCC, can be made with Verizon. We got scammed by the courteous salesman. He added additional fees and charges solely for his commission. We are screwed with the contract we signed as well as with our cell phone purchases. I would advise you steer clear of this establishment and save yourselves the money and the frustration.

Good service. Helped me with what I needed and kept my bill at the same price.read more

BEWARE BEWARE BEWARE would give zero stars he was suppose to replace just the screen on an iPhone x…read morethat everything was working except the screen has some cracks that we just wanted repaired and he disconnected the Bluetooth and the WiFi now can't even get them to turn on at all much less search for anything THIS IS THE SECOND TIME HE HAS DONE THIS TWO SEPARATE PHONES HORRIBLE CUSTOMER SERVICE after he disconnects your bluetooth and WiFi he just tells you that you have a motherboard issue which is a lie BEWARE BEWARE BEWARE

Prices are absolutely insanely high I called a few other places and they are literally half priceread more

Foremost, this is a zero rating review. Yelp does not allow reviews without a star. If anything…read morethat star should go to Stephanie associate ID:436960. My wife and I decided to stop by on April 28, 2016 at 8:18pm with the goal of purchasing a couple games like any other day. We rarely go to the same gamestop or video game store given that we travel quite a bit, either in the states or overseas so we weren't prepared for representative Mark. We had the great displeasure of stopping by last night at this location and encountering an immature narcissistic representative named Mark with abysmal customer service and not a single fiber of professionalism. We were unpleasantly taken back when he bluntly and randomly insulted, ignore and laughed at us when we inquired about any game. Somehow, he blame porn usage on our PS4 console for the long download time-frames of new game installs not knowing that our console is new. We have never met previously, our console is factory new, in a box and not even configured given we use PS3 for our travels. I tried to understand his assumption by asking how he came to such speculation which in return he stated, "what don't you understand English? Do I need to speak in Spanish to you? ". I have never encountered such racial profiling and discrimination. Period. I speak three languages, English been my native language. My wife is Irish, clearly it was not a language barrier. A representative named Stephanie witness everything as it unfold and tried to defuse Mark by ignoring his statements and requesting us to check out on her side of the counter to distance Mark from us. We politely informed Mark the way he carries himself is not professional and he should not talk to any customer that way. Which he awkwardly laugh off not understanding the severity of the issue. Rep. Stephanie did a great job and tried to mend our visit. She was courteous, listened and professional. We will be submitting this to www.TellGameStop.com and would like to request to meet with the store manager for a firm dual party understanding of the events that transpired. Witness and recordings of clear violation of U.S. Code Title 42, Chapter 21 -- Civil Rights. Feedback ID:35689222-32533576.

This is the best gamestop in town...friendly employees always treats me like one of the family…read moreanswers all my questions,let's me know what the sales are I will most definitely do all my business there

Great Service & if ever you want to buy a second hand cell tell the person to meet ya at Geeks &…read morethey can verify that it's all good to go for a small fee. Wise thing to do. Thanks a bunch GIO Manager & Jordan‼

I broke my charge cord end off in my iPad and these guys were great!! Had it fixed in minutes!!…read moreThank you again!!!