Love the design of their shop (I'm a designer). Location is good. I think his name was Jeremy or…read moreJustin. Anyway, he was really nice and he helped me with a quick fix. My laptop acted up out of nowhere and I just Googled and found Skinny's so I grabbed it and ran over. I didn't even call. I just went over there. He helped me and fixed it right away. This is the place I'm going to for my computer for now on.

I cracked my phone in August and went to get it fixed at a local store. The next week I dropped it…read moreand it cracked pretty badly. I was upset because I paid $150 for them to replace my cracked screen with a cheap poor quality screen. My phone had been cracked for the past two months when I dropped It again and I was completely unable to use my phone. I took it to Skinny's and it took about 45 minutes to fix my screen. I believe it cost around $170. I knew they would do quality work, so I had no problem paying the price. I can definitely tell the difference in the quality of my screen. The shop was very nice and very clean! Highly recommend!

The worst service there were around 5 people in there not wanting to help and when someone finally…read moredid they were very rude and non helpful

There service was terrible. There was around 5 people in there not doing anything and when I walked…read morein there they didn't care to help me and when someone did they were very rude. They also had a very limited selection on phones in the store.

Avoid at all costs! Took my laptop in for an upgrade and they really did me dirty. They erased…read moreall my programs and data because an error on their part supposedly and gave me a 10% refund because they knew they messed up bad. On the contrary, I don't think I should've paid a dime considering they did more harm than good. Worst customer service experience ever. You've been warned. Edit: prior to making this review, in fact I did message customer service via email and was given the brush off. So the response is completely negligible or only for others who are reading this.

This location should not be trusted with anyone's device…read more I dropped off a phone with a crack in the top right corner but worked perfectly. The store returned it to me shattered, completely unusable, and literally in TWO PIECES. All of this extra damage happened while the phone was in their possession, yet they refuse to take responsibility. They gave us the option of having the old parts put back on the phone -- which we agreed to -- but then they stalled for HOURS and never actually put the parts back on. After repeated excuses and missed timelines, we finally requested our phone back. Instead of being upfront, they handed it to us destroyed and acted like that was acceptable. It was obvious they broke the device during the repair attempt and then tried to cover it up by dragging out the process. And to make things worse, they tried to blame Asurion, even though Asurion had nothing to do with the additional damage they caused. I'm now left with a phone their team destroyed and a store that refuses to fix or replace it. This was the most dishonest and irresponsible service I've ever experienced. Do NOT bring your phone here unless you're prepared to get it back in pieces. Additionally: I know they will respond on here trying to resolve the issue for (others to see) but I have emails from their case manager, Jennifer refusing to take any accountability. I will NOT take my phone back and I will NOT refer this place to anyone.

I went to this store because I was in the area but i regret it now. The store has no AC and it…read moreseems like they are remodeling it and I can understand that but there's dust everywhere. The worst part is the costumer service I received by one of the associates. She was very rude so I decided to leave. It seems like she didn't want to be there at all. So yeah never coming back!

Went to this AT&T location to transfer my phone line and obtain internet service for my home. Easy…read moreto make an appointment and check in. I didn't wait long and the music was nice to listen to while waiting. I was paired with Desean and he was an absolute delight to work with! He was friendly and took his time to help me set up my account. Ensured I got all eligible discounts, auto pay set up, and confirmed all information prior to me leaving. The bundle deal I left with is a much better value for services than what I had previously. Overall, very happy with my choice to come here.

I want to thank Caleb for his exceptional customer service and honesty. I had a small crack on my…read morelaptop screen and wanted to get it repaired before it spread. When I showed Caleb the crack and explained my concerns, he surprised me by advising, "I think you should wait it out." At first, I was a bit confused, but he explained that the crack was in a spot where it was unlikely to spread, and in his opinion, the cost of repair wouldn't be worth it. I truly appreciated his candid and straightforward opinion --he could've easily taken my money, but instead, he gave me valuable, honest advice. I will definitely be coming back if my computer screen gets worst and with any other electronics that need fixed!

went there to fix my XR. due to delayed parts and for the phone being an older model with needing…read moremore put into it. They went ahead and gave me a newer phone! I'll tell ya that customer service is what I'm talking about. type of business that cares for the customers more than the money. the more you take care of customers the more business you will have. absolutely amazing business!

If you want help from this store you better make sure you're friends with whoever is working there…read more We were waiting with our three kids and had to walk out because they started helping people who walked in after us and we'd exhausted our snack reserves. They greeted us and said we were next, but they never got around to actually helping us.

Went to switch plans but person working there refused to check if my phone would work before I…read moreagreed to switch services and I could not risk being without a phone so I left.

I spent over an hour on the phone with Apple trying to resolve a passing issue…read more Their best suggestion was buy a new one Spent an hour on the phone with ATnT Same response be glad to sell you an upgrade Took my iPad to the i phone doctor 4 minutes later problem solved issue fixed She didn't want to charge me But i wouldn't allow that she was a life saver and every chance i get i going to sing her praises Thank so much

Do not go there I went and got my phone repaired (front screen, back screen, battery) and all I did…read morewas put my phone in my pocket when I pulled it out. It was already cracked not only the front screen, but the back screen as well. I was told that I got a 30 day warranty and when I went back the next day, they told me that the warranty does not cover this. Also the battery that they put in my phone gets really hot on my phone and my phone doesn't charge well. Today When I went to another phone store, they were telling me that not only did they lay both screens wrong, but also the products that they use are really cheap and break really easily.