I would like to start off by first saying that I'm not sure why this store has only 1 review with 2…read morestars. I spent an hour in this store today working with Justin and at times his co-worker, Haylie. These two went above and beyond to help my wife and out in getting new iPhones. We could not of asked for a better team to work with on setting up new phones. Anyone in the market for T-Mobile phones, consider this location over others. They truly give it their all and help you in every way they can! Best store ever! Come get a t-mobile plan or upgrade your existing plan today!!!

My experience with this store is not a good one. The first time in, could not get waited on. I…read morefinally left. Returned a few weeks later and the same thing happened. I went to Walmart to purchase a phone . When I took it to T-Mobile to be activated, I was told to return it to WM because I could get a better price from them (T-Mobile). I did as they said. When I returned, again I had a long wait time. I was feeling ill and fell to the floor 4 times. I was given a chair to sit in while I waited. Finally got the phone and service. I returned with a friend to sign up and again had a long wait while the male employee was messing with the store thermostat and was treated as if we were a bother to him. My friend left without T-Mobile service. I think they need retrained or need to hire some more people.

Awesome low rates, the name of the game is switching your provider every couple years for the…read morebetter deal! News flash big corps don't have loyalty to you so don't have loyalty to them. Very fast internet with guaranteed speeds.

I was in to replace my broken phone. The service rep advised me they could not help me.....why…read morebecause they were upgrading the system......so can I go to a different store I asked.... Nope this is company wide. I went 3 days with out my phone and had to buy a phone from tracfone just to do my work. The worst service and support ever.

A total joke for customer service. They don't care about it…read moreTook my phone back after purchasing in Jan 2019 Had issue with volume. Person said phone is not repairable and had a new phone ordered and mailed to me In meantime called Apple and took phone to them and they fixed it in 5 minutes Told me to take the phone I just received for replacement back to Verizon store When took new replacement phone back to Verizon store Person in store said they would not accept phone and to take it to UPS and send it back This place has the least helpful people Customer Service is NOT available here I have had this company for Cell service since 1989 And they keep getting worse Lot of room for me to switch to a different carrier They give me no reason to stay with them. Time to shop for a new service carrier.

Excellent service for years until recently- now service is unbelievably unreliable and customer…read moreservice doesn't/can't help.

First I want to say that the customer service in this store is amazing. If I could give more than a…read more5 Star rating I would. The manager, Reva, listens to her customers and will help you according to your personal needs. She helps you choose the best plan to suite your needs so you get the most out of your money.

I've been a boost mobile customer for over 10 yrs and ever since this so called merge it has don't…read morenothing but make my signal not work. I don't mean for a few hours either! I mean days at a time. When the merge 1st happened I had purchase 4 new phones that were "compatible" with the new so called better service! Dont waste your money, this has been going on for months and i have 4 kids in different schools....seriously looking into changing services!

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

I need needed my front glass on my Xr iPhone repaired and they did it. They also cleaned inside of…read moreit because I had some moisture. I also bought a glass protector and a case for it while I was there. I would definitely recommend them for any phone repair that you need.

Honest reliable service, they made a recommendation to buy a new remote joy stick at a different…read moreplace rather than an expensive repair at their location. Trustworthy! I'll be back for the next issue.

I had one of the worst experiences with AT&T. I would strongly advise others to be cautious. Based…read moreon my experience, I recommend considering Verizon or T-Mobile for more reliable and professional service. I went to the Reynoldsburg AT&T store for help porting a number from a former business owner. I was upfront that the process with Spectrum was already delayed. The staff assured me they could complete the port instantly, which turned out to be false. After learning that porting could take up to 7 days, I made it very clear that I wanted to cancel the port request and service before leaving the store. However, despite canceling, my number was still ported 7 days later without my authorization. This is extremely concerning. At best, it shows poor communication and incompetence ATT. At worst, it raises serious questions about how customer consent is handled. This situation caused significant disruption and stress. LOST TRUST AND RESPECT!

The service was absolutely horrendous. The boy that "helped" us was rushing us, didn't know what he…read morewas taking about, was argumentative, didn't bother asking if we were okay with getting two different color phones. It was my best friend and I both getting new phones and 2 lines and he somehow put it in the system as both of us getting phones with two lines a piece. He said he was going to have someone who actually knew what they were doing to come answer questions for us but once the deal was complete he just said we were done and didn't bother grabbing someone else. I will be going in because I don't remember his name and I want it to speak to someone higher up. I NEVER complain or give bad reviews but this was the worst experience. I know that little brat probably made a commission as well.