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    Cricket Wireless Authorized Retailer

    1.0 (1 review)
    Closed 12:00 am - 5:00 pm

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    Pieratt's Crossroads Plaza

    Pieratt's Crossroads Plaza

    2.9(17 reviews)
    1.1 mi

    People leave reviews for many reasons--either because they had an outstanding experience or a truly…read moredisappointing one. As a business owner myself, I know how much weight reviews can carry, so I put a lot of thought into writing this. I've given Pieratt's multiple opportunities to fix my situation, and I have proof via email, text messages, and phone call logs to show the effort I've made on my end. My refrigerator issue has been ongoing since July. In that time, I've had two separate loaner fridges, but only because I've been the one repeatedly reaching out. Any communication I've received has been a result of my persistence--not their initiative. For the past two weeks, I've heard nothing at all, while the replacement fridge they dropped off continues to sit unused in my dining room. To make matters worse, I lost over $600 worth of groceries because their service team failed to communicate that my fridge wasn't working properly. I also make it a point to support local businesses versus big box stores, but in this case, I wholeheartedly regret that choice. The only reason I'm giving one star instead of zero is because the sales associate I worked with at the Reynolds location was absolutely wonderful. Unfortunately, the lack of urgency, accountability, and communication from Pieratt's service department has far outweighed that positive. At this point, I cannot recommend Pieratt's until they show they can stand behind their products and take care of their customers.

    Ordered a Speed Queen washer and dryer from Pieratts. The washer from the first time using it…read morevibrated so hard that it moved an inch out into the floor. Getting error codes. Clothes are wet after the cycle has finished. I have given my concerns to the service manager. Getting no phone calls back. We payed over 5k for this set. I went with a local company thinking I would be treated right. I am so disappointed in Pieratts. Very poor customer service.

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    Best Buy Hamburg Pavilion

    Best Buy Hamburg Pavilion

    2.8(53 reviews)
    5.4 mi
    $$

    Okay, I'll be honest. I never go to Best Buy unless I have to, but this location is actually nice…read more Of course, Best Buy offers the best in electronics, appliances, and more, but I visited here to take a look at their record selection. It was vast and had a lot of variety. The genre available spanned from pop to classic, rock, country, and more. I also needed a new needle for my record player, which they had. Not a bad price either! They have other record-related items: cleaning kits, record players, and protective sleeves.

    I went to Best Buy in Hamburg, because BB is notoriously helpful and offers great support. I've had…read moregood experiences with them in the past, and I held that hope. I bought a MacBook in March 2026. Have loved it. Nothing to complain about with that. But the sales rep was AWFUL, which I'm fully realizing today. I went in with two of my kids to shop. They had a promotion going on. I needed a new laptop. I walked away and thought I was happy. The sales rep told me two outright lies. 1) you have 90 days to catch the Macbook model you purchased on sale. If you do, Best Buy will refund the difference. Nope. It's SIXTY days. 2) today only, we have a deal going on where you get My Best Buy Plus (or whatever its called) for $.01. Would you like to sign up and get the benefits? (explained them in great detail). I agreed. He charged me the full price, a $49.99 difference. I don't want to assume Best Buy has their employees lie on purpose. Rep assured me he received no commission on credit card sales. I can't trust that's true either, now. To say I'm disappointed is an understatement. Best Buy used to be a staple in our home. One of the few places I counted on for quality service when so many other places have shown their solely about a bottom dollar. I hope this was a one off. A poorly trained rep, not a systemic issue. Either way, back to other eletronic stores I go.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated June 2026

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