I have been here for 2 hours, one employee only. Hasn't even acknowledged my existence. Terrible…read moreservice. I want to change carriers over this experience. This wait is terrible. I was told he wasn't allowed to speak to me while helping other customer. Took him 2 seconds to answer my question. Never even said hello to us. I even called and spoke to Verizon customer service for a whole hour waiting for this guy to acknowledge me. He never did. I had to finally interrupt him to ask him my question cause he was going to take another hour helping this other guy. Not even helping, scrolling his phone, while the customer set up his phone. I sat here 2 hours and 45 minutes for nothing.

Go at your own risk, they are NOT a Verizon store but a knock off with extra charges that Verizon…read moredoesn't charge and they will add stuff to make you pay more. There is a real Verizon store in Tullahoma. They charged me $60 for set up fee, Verizon doesn't and they charged me $100 for some screen protector I never asked for..

Please beware of the Verizon Russell Independent Store here in Manchester. My husband & I have…read moreowned 3 Glass Companies & customer service was our best asset. I've had a BIG problem with this store, they seem to care less about that important part of business. I was offered a promo on my S23 Samsung by them & now there is no paper to be found by them to have me prove this, so now they somehow lost my S23 & can't find it. So to make things worse, they want me to make monthly payments on my new IPhone. Just had to get this off my chest, didn't want anyone else have this happen to them. Skeeter Grinstead

Don't go to this Verizon store. Go to the one over by Wal-Mart. The guys at this place tell you how…read moreto get a deal to get your business and then say they never told you to do that when you have an extra 700$ tacked on to your Verizon bill. Took 4 trips to the place to finally be able to speak with the manager despite leaving my name and number with 2 separate employees. The manager's response to "Your employee told me to do this" is " I'll have to sit down and talk with him so he knows better in the future. Maybe Verizon will let you set up a payment plan." Stay far away from this shady place. I now owe Verizon 895$ in two weeks. I don't know where that money is going to come from.

Last saturday, I came in to with two individual Nintendo 2DS Consoles, one of which was my older…read more2DS before I had bought my current one, and to which the broken one needed a screen replacement, and the other was another working 2DS I just so happen to buy from TechER, I wanted to get the screen replaced from the TechER 2DS, and put it's screen into my old broken 2DS. One week later and I recieved both of them back with my old broken 2DS now fixed up and working! But now the TechER 2DS is just a husk only to be used for parts. The ONLY problem I had with the experience is that the majority of my stuff on my old 2DS has been wiped, I'm sure it was nobodys fault at TechER.. BUT I didn't really mind at all considering I have everything safe and sound on my current 2DS! Pretty sure the only reason they could fix it was because I already had the part they needed to fix up my old one, which was the screen from the TechER 2DS. I'm just glad they got my childhood 2DS working and that now I have two perfectly working 2DS's.

Having trouble with my cell phone, it wouldn't charge unless I had it on a flat charger. Drove down…read morethere on Saturday morning. I have no idea what the gentleman's name was working there, but he was very polite and very professional. Took a quick look at my phone said he could fix it while back for about 10 or 15 minutes, came back and it was fixed. Only cost me $11 well worth it. I would highly recommend this place for any cell phone or computer repair.

Great service. Friendly environment. Highly recommend. The…read morestore is decorated for every occasion. Come check out the Christmas look and deals.

From the owner: AT&T, serving over 81 million wireless customersread more

The lady helping us lied to us and set up our phones wrong. She charged us way more than she said…read morewould be charged. In the second month, our bill doubled. Because of the way she activated the accounts it took me about 4-5 hours on the phone and in the store to get the phone numbers corrected. Their wifi in the store was so bad, my husband had to take his phone home to switch the information. I'm not so sure switching to Verizon was the right thing to do. Just spent another hour on the phone trying to get the billing straightened out. what a headache.

As soon as you pull into Tullahoma you have no internet service. I would not recommend this company!read more

Worst Internet Service Provider I have ever experienced, unreliable and slow Not worth the price…read morefor what little value you receive I genuinely believe my DSL back one '00's was better.

Everything! I couldn't be happier with this service. Installation was a breeze and the installer…read morewas so helpful, telling me how to get the apps I want to watch.

I love this store I have had business with them for about 6 years now always friendly people in…read morethere to answer any of my questions and management is always on had to help you get the best deals Very pleased with their services