Soooo i needed a new laptop and to ship 2 items. I ship these items 2x per week fir the last year…read more Its a set of test equipment and we have 5 sets, all shipped weekly. Set them on the counter and after a few minutes they realize theres a customer and one walks over. Asks me what im shipping. I told him a test set. He stated it probably has batteries we aren't shipping that. Seemed he didnt want to work. Told him no batteries. He asked whats it worth, i assumed for insurance, i said $5k. He said "nope cant ship it" i showed him 6 labels including the one where it was shipped to me. At this point i was frustrated and was starting to believe the incompetence was malice. I called my warehouse and got permission to ship without insurance. Asked for a mgr. He came to the desk i told him i didnt need insurance and the value was $1. He said "no we arent shipping it because you said $5k first" then sarcastically grinned at me and said..."have a blessed day" i responded with "shut up" -not a proud moment but he caused me an extra 40 minutes of driving and i was catching a plane. Reported to Office Max corporate offices also.

Being in Tullahoma for a family reunion and not having the correct cable for my scanner, I stopped…read moreby Office Max to see if they could help me out. Jerry Raby, store manager, looked for a cable for me and couldn't find one. Once I told him that I was here (from Texas) for a reunion and had old family photographs to scan from various relatives, he looked again and found a cable that would work with my scanner. I was so relived! Thanks for going the extra mile, Jerry!

If I could give a zero I would. The store hours are from 8 till 10. They NEVER EVER stay open till…read more10. Tonight they were closed at 9. If you can't do something about it I will find somewhere else to do my business and I will spread this news like wildfire on social media!!! This is ridiculous! I worked at a grocery store for 20 years and the workers stayed until the time that was posted and then closed the store, not one minute early.

I have no idea who he is but I have called this particular Dollar General twice in two weeks to ask…read moreabout something in stock... the same young man has answered the phone both times and if you want to know who he is he answered this morning ( meaning he's working at the moment).. I wish I had gotten his name so I could leave it here. He was so helpful so courteous and friendly to me both times.... he did not guess ( like a lot of employees do making the customer feel like they don't have time for you) as to whether or not DG had what I was looking for he actually went and looked for me. I was disappointed the item I wanted was not in stock because I really wanted to come meet him!