Please beware of the Verizon Russell Independent Store here in Manchester. My husband & I have…read moreowned 3 Glass Companies & customer service was our best asset. I've had a BIG problem with this store, they seem to care less about that important part of business. I was offered a promo on my S23 Samsung by them & now there is no paper to be found by them to have me prove this, so now they somehow lost my S23 & can't find it. So to make things worse, they want me to make monthly payments on my new IPhone. Just had to get this off my chest, didn't want anyone else have this happen to them. Skeeter Grinstead

Don't go to this Verizon store. Go to the one over by Wal-Mart. The guys at this place tell you how…read moreto get a deal to get your business and then say they never told you to do that when you have an extra 700$ tacked on to your Verizon bill. Took 4 trips to the place to finally be able to speak with the manager despite leaving my name and number with 2 separate employees. The manager's response to "Your employee told me to do this" is " I'll have to sit down and talk with him so he knows better in the future. Maybe Verizon will let you set up a payment plan." Stay far away from this shady place. I now owe Verizon 895$ in two weeks. I don't know where that money is going to come from.

Really incredible service! above and beyond to be helpful!! they are patient and knowledgeableread more

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Manchester store today.

Kevin gives OUTSTANDING CUSTOMER SERVICE. I needed to sell my iphone and got a good deal. I also…read morehad a tablet screen that had come unglued. He fixed it right up. No charge. HIGHLY RECOMMEND.

Awesome job. Fractions of the cost I was quoted by other similar companies. Very quick turnaround.read more

The lady helping us lied to us and set up our phones wrong. She charged us way more than she said…read morewould be charged. In the second month, our bill doubled. Because of the way she activated the accounts it took me about 4-5 hours on the phone and in the store to get the phone numbers corrected. Their wifi in the store was so bad, my husband had to take his phone home to switch the information. I'm not so sure switching to Verizon was the right thing to do. Just spent another hour on the phone trying to get the billing straightened out. what a headache.

As soon as you pull into Tullahoma you have no internet service. I would not recommend this company!read more