This is an authorized retailer store. They are limited on what they can do. That being said their…read morestaff is very nice and honest, even if that means sending you to the store down the road. For that reason I continue to try here before going to the big store.

This store was well kept and well staffed. Misa helped me fix a list of things I had issues with…read moreswitching phones over. Goes to show how much they care about the customer and not just a sale. Excellent customer service & professional. Nice to know my elderly parents can go in for help and I know will be helped and treated well.

Had 3 phones repaired here. Clean work, good price (they price match) and very honest people. They…read morebought one of my phones for a fair price and they sell unlocked phones for super cheap.

I took my Yamaha S-90 in to see if they could repair it back on April 27, 2026. I've had this synth…read moresince about 2005 and it was still in excellent condition other than the fact that I had to let it warm up for about 10-minutes before I could play it and when it did work sometimes the sustain pedal would stay engaged permanently until I unplugged it. I dropped the keyboard off to Fernando and it was a $125 diagnostic fee for the service. I had not received any feedback from Fernando or his team so I decided to check-in at the two-week mark (May 11) to see how things were coming along. Fernando informed me that they are trying to secure parts from Yamaha and would call me back as soon as he hears back from Yamaha, possibly later today. Fernando explained that keyboard has two circuit boards and they both need a chip replacement, the chips are on back order and the boards are not in stock. I reached back out to Fernando a month later on June 11th to see if he had updates and he informed me that he already explained to me that they were still waiting on parts. I asked him what is the timeframe on the parts and he said it could be up to 24 months. Oh, hell no, I said, I don't time for that, at this point I told him I would just buy a new keyboard because that one would cost more to repair than it is worth. Fernando said that I could use the $125 diagnostic fee to buy a new synth or keyboard or whatever I wanted from his store which was great. He urged me to purchase a used like-new Yamaha MX88 synth from him for roughly $900 but I wasn't interested. I had already done my research and went with a brand-new Yamaha DGX-670-B, which was everything I needed and more. I purchased the keyboard from Fernando and picked up my keyboard about 6 days later and am very satisfied with the purchase. The downside to my purchase is Fernando purchased the keyboard from Sweetwater who offers a 2-year warranty to the account holder that purchased the item, so that is not transferrable to me. I already tried to set this up with Sweetwater but they won't transfer the purchase to my name even though I bought the item. Yes, Fernando does offer a 1-year warranty but it would have been great to have that extra year coverage. Fernando has a great little store with just about anything you need. It's unfortunate he was unable to fix my old Yamaha but electronics just don't last forever. Ultimately, I am very satisfied with my purchase and I am happy to support small business; however, I have to say that Fernando could make an effort to improve his communication with customers to keep them up to date on what is going on, at least contact the customer once a week either by phone call, text, or email. I was in no major rush, but it's kind of crazy to finally get this process over in mid-June when we started in April. If I knew the parts were unavailable, I would have just ordered my new one from Sweetwater or Guitar Center and got a 2-year Warranty. Fortunately, I went with Yamaha and it should last me a long time.

Repaired speaker lasted less than a week in service. Owner is quick to blame customer. This was a…read moreB&C18SW115. Even employees of B&C say the repair job looks bad/faulty. When asked over and over again if they use genuine parts and if they follow the manufacturers recommendation for glue and prep they refuse to answer questions and instead threaten to sue everyone that talks bad about them. I got news for them... I am coming for my refund!

I went in early last friday to get a new phone and service set up and I was helped by Roberto, and…read morenice young man who was very helpful and welcoming in our interaction. He answered all my questions and helped me leave without worry satisfied and I thank him greatly for that.

i went to this store about a month ago and the lady who helped me said i needed 3 lines to open an…read moreaccount at there store. I go to a different store today and they told me i didn't need to open 3 lines and this lady is charging me for the PREMIUM plan for a line i'm not even using!! This lady scammed and i do not recommend coming to this store if you are trying to get a new phone plan.

Ronald became manager of the Apopka location last year after it moved the year before to highway…read more441 from 436. I bought a new phone here before the end of last year, and I have been very pleased with the options and customer service. When I was unable to link my new watch with my phone, all that it took was a quick stop for that to happen. I have only had this much success at this location with the people who work here, so I would encourage people to check this place out.

My boyfriend went in here to have his phone activated that was given to him by his father. They…read morecharge the first month prepaid and did not ever get the phone working before he left the store. After two days of not being able to make or receive phone calls, he took the phone back to a. A different location. Darwin at that Location tried everything but finally told us that the phone is essentially a brick but since their franchise, there was nothing that he could really do about a refund. We retuned to this store to find the same employee, Bello, working. He in so many words told us to pi$$ off. At that point, I asked for the corporate phone number. He refused my request but called corporate at the TCC and spoke with them only to be told that, although he did not receive any of the services paid for, there was no way the service be refunded. Bello did not do his due diligence in making sure the phone worked before he walked out of the store the first time, the financial hit was on is. We paid for his screw up. We will be contacting Verizon corporate to let them know about this awful, careless, employee and poor location.

I couldn't possibly be more pleased with Data Doctors of Windermere. Justin Russell is simply the…read morebest - professional, knowledgeable, and provides excellent and friendly customer service. I chose Data Doctors because I liked the company name, and I liked their website. It was my first time to use a company such as this, and I will be a regular customer from now on. I especially appreciated the fact that Justin helped me without talking down to me. There is no reason to go anywhere else. They have my highest recommendation.

Bring my system in to get repaired after it fails to boot. Tell me they will contact me in 4 days…read moremax to see what their diagnostic says. Six days later I have to physically go in and see what is going on before I leave town for a week. They tell me they will call me before the day is through. The next day they call and tell me what is broken. He lists off costs for replacement parts and when I ask him if I can come in and see where it is he is getting his prices he says "I dont have time to show you how every little thing with the computer works." They want to charge me $85 for a hard drive that was $35 at office depot down the road so I immediately nix any more elaborate repairs or replacements and only get the basics done because he was rude. Replace the motherboard. Move the system to a new case. No big deal there. About a week later I get the call it is done. Pick it up from the store, ask if there is anything else I need to do or know about. Told "nope you're good to go." Return home and hook it back up to discover I am missing 2 gigs of RAM (it went in with 6 GB of RAM) and have a fan that now sounds like a jet engine. Go back the next day and ask the receptionist about it. She walks to the back and within seconds I hear "4 gigs is plenty" from the back. Tech walks back to the front with my stick of RAM. He says it passed their initial test but it failed after they removed it from the old motherboard and moved it to a new one. It went in working, it passed their tests, only after they physically laid hands on it did it break. They also didn't bother asking me if I wanted to spend an additional ~$8 for a new case fan that doesn't deafen small children. At no point in the entire 2 week affair did they mention any of this, not even when I was picking up my presumably complete system. After contacting the manager and getting a response from the store owner that told me I should be grateful for all the time they spent and that if I wasn't satisfied I should take my business elsewhere. After contacting the BBB with a complaint about them and also asking for replacement of the RAM they damaged, they still refuse to budge on anything. Avoid these guys like the plague. Update: They now say they didn't damage the RAM and that it isn't broken. They claim it is simply incompatible with the motherboard they installed. The funny part is there is an identical 2GB stick of RAM that is functioning perfectly fine along with 2 1GB sticks. If the RAM itself actually is functional that means they removed it, kept it, and would have gotten away with a free stick of RAM if I hadn't noticed it was missing after final pick up.

excellent. Ron did a great job at a reasonable price. I would come back again and I would recommend…read moreRon to anyone needing any kind of smartphone service

this shop always has such a good selection and david recommended the right stuff highly recommend…read moreand they're 24 hours! -anthony

Avoid this place at all costs. The sales tactics here are…read moreaggressive and dishonest--constantly pushing products and upsells that don't apply to what you need. Associates spoke over me, refused to give prices over the phone, and only offered overpriced bundle deals in-store. A vape that costs $21 in Tampa/St. Pete was marked up to $33 unless I bought two for $45. They also manipulate their reputation by deleting negative reviews and flooding Google with fake positives. Absolutely do your research and shop elsewhere.