PLEASE DON'T GO HERE!!! THIEVES!!!!…read more The worst experience I've ever had at a store. Came in for an insurance/warranty replacement and they refused 2 times to replace my phone. First time they claimed the report was done incorrectly, they created a second report and the employee told me, ill make sure to mark it as totally damaged for you? What does that even mean? The phone was already damaged! Second time, they still say the report was done incorrectly and this time they are the ones that actually wrote it! Steve the manager is a narcissistic a hole surrounded by employees that have been told to lie and cheat. Just while I was wait, I heard at least 5 different stories on how this store has ripped people off and they were there fighting. One returned items to this store and store never processed it and this person was being charged for months. No resolution and wanted to open a 3rd ticket. I am not with this company all based on this one store. I'm happily a Verizon customer. They are definitely doing shady business at this location and I would strongly recommend T-MOBILE Corp to investigate. Enjoy the 2 phones you have now kept from our insurance claim.....

Horrible service. Horrible sales reps. Completely unhelpful…read more T-Mobile is absolute garbage This location ordered me a replacement phone, I waited 3 days, and then refused to fulfill the replacement. "Just doing my job" is a convenient way to not actually do your job Embarrassing how terrible the team at this location truly is.

great experience from the moment you walk into to this store. the owner, tomas greeted me and asked…read moreme if i was henry who had just called. after asking me my how long i intended to have this phone, i told him i wanted to use this phone for the next couple of years. he said some customers just want a new oem glass to maximize the trade in value and others wanted a genuine apple glass. after installing both types of glass, i chose the apple screen. tomas was very respective of my time and answered all my questions. he showed me phone cases that are uploaded with ones' own pictures. no high pressure sales at all, but just a very knowledgeable technician and business owner. a great guy and and a very satisfied customer. henry r.

Very good customer service , and fast. He told me my iphone may be beyond repair because it had…read morebeen dropped from high up .... Then had it fixed in less then ten minutes with a new screen and didn't charge extra for missing screws. 100% recommend to anyone to come here !

I am floored by the other reviews because I went and had AMAZING service. On my day of service, I…read morespilled soda on my laptop around 1pm, searched repair shops by me and dropped the laptop off at 1:30pm. I had the laptop back by 5:30pm. The turnaround was amazing and he was able to fix my MacBook with parts from a similar laptop he had on hand. He communicated via text as needed then called with the verdict. I was terrified of the cost but it cost me only $150 to save my laptop. It is definitely better to go in store for easiest ways of communication. Remember to bring relevant chargers when you take your items!

My experience the Macdroid stores was not good. I dealt with the owner of the store and his name is…read moreMiguel. 1. I went there for an apple Mac book air laptop screen repair. I was told that the job can be completed in either 2 days or 7 days. 2. The price for 2 days is $420.00 and 7 days is $365.00. I chose the 2 day option because I needed my laptop for work. 3. My laptop was not return in 2 days with an explanation of they ordered a defective part, with no other option but to let them continue the repair. 4. I was called to pickup my laptop 7 days after the service time he agreed. When I asked to speak to miguel about my issue. I was denied by someone by his front desk. Which could not speak any English whatsoever and had use google translation and calling everyone else except miguel to address my issue. How convenient? 5. I was finally able to speak to Miguel. I asked if could get back the difference between the $420.00 and $365.00. I was not even asking for a refund. just the fact that you could not provide the service you agreed to. 6. his reply was no and that things happen, he could not provide the difference because he would be operating at a lost. He could only offer a discount if I break another device. Even though he ordered the wrong screen, because now he saying it came without a camera. So i am not sure what the excuse was about fixing my laptop. He also blamed the company where he is getting his screens from but then admitted they reimbursed him for wrong item. I am only one who took a lost on this transaction. I advise anyone to not do this kind of business with them. they are not honest with the service they offer or provide at all. He Is just middle man trying to take advantage of customers. The person that actually does the repair is not even working in the store. The first red flag was the fact he asked if I could pay with Zelle instead of a card transaction. He continued rejecting my calls, I would call the store and he would just continuously hang up the phone. I am firm believer in helping small businesses but then they do stuff like this and it is hard to support them.

I got two iPhone 7's today and the staff was amazing! Very friendly, helpful, and got me the best…read moredeals available. They went above and beyond with helping me transfer apps/preferences, and getting everything setup. Highly recommend!

I will say the staff is very friendly. However, they care more about making a profit than fully…read moreexplaining in detail the charges or warranty details. Too pushy when trying to sell items to where I would agree just to get them to leave me alone AND THEN the screen protector they sold me cracked in only FIVE days. I was very adamant on the fact that I did not want a screen protector as I just get them in bulk from Amazon since I go through them so fast. To which the employee's argument was their $40 protector will not crack like the cheaper Amazon ones, and if it does no problem theirs are under warranty. After the $40 screen protector cracked in less than a week, I went in to get it replaced and they said okay yea it is under warranty so when you buy another one, you get the next one 50% off. LIKE why didn't you explain the details of the warranty before I purchased. "Under warranty" i'm assuming you're replacing for free next time. After being sold my phone where they failed to mention all the additional charges getting added to my account, I decided not to go into that store anymore. If I have any questions or needs for Verizon I call the location in Melbourne and speak to Nick Yates. He is FANTASTIC. Told me in detail all the charges that come with a new device and more. And guess what I still ended up buying additional items BUT I knew EXACTLY how much they cost and what my bill was going to look like going forward. I has zero questions after and guess what, when my bill came the next month it was EXACTLY how much Nick told me. I understand people working on commissions or sales but to not fully disclose the amount of money I would be charged is ridiculous. DO NOT go to this store. I recommend calling the Melbourne location and asking specifically for Nick Yates if you want an actual honest, caring employee to help you purchase these very expensive devices

Great customer service with Luis ! Very professional and courteous. Thank you !! We will make this…read moreour permanent at&t store !!

From the owner: AT&T, serving over 81 million wireless customersread more

un servicio impecable los mejores los recomiendo muchísimo son la solución a tu problema si hubiera…read more100 estrellas no sería mérito para ellos xq merecen un 10000

From the owner: No contract phone services, we serve TMobile prepaid, Go Smart, Lycamobile, H20, Net 10, Simple…read moreMobile, Easy Go and others. Also we accept payments including Metro PCS and Boost. Telephone Repairs. Unlock Phones. Copy Services. Public Notary Travel and Cruise Agency. We have Android Service and devices for sale. Hablamos Español.

No, no, no. Just... no…read more I rarely ever use one star, but here's why this store gets this rating: Lack of signage- The displays have no signs at all. I can't compare phones without signs listing: -the name of the phone -the price of the phone -phone specs, etc Broken or non-functional display units "Untouchable" displays (see photo) The staff here are nice enough, but that doesn't mean I want to ask them a million questions that could be easily covered with some proper signs. I can't trust a store that doesn't provide basic information up front. If they had some signs in there, they'd easily be a 2 or 3 star store.

Best Boost Mobile store in town. They all work as a team and a lot of discounts alwaysread more