Service is nonexistent. Cannot reach a human being. You get a computer that cannot respond to your…read moreissues.

HORRIBLE!! service was having issues they couldn't get a tech out for over a week. ask to…read moredisconnect that day and everyday since then. I have returned my box and it's still not been disconnected as it's going on 2 months since I called. I called again and they still want disconnect , I'm taking them to court a will fight every step of the way !!! RIDICULOUS!!!

Us Cellular Hugo…read more I'm thrilled to give this store a top score under the management Mgr.Yvonne. The Hugo store location went above and beyond working with me to help my elderly parents get a clear WiFi box connection that makes their phones connect by bringing in a booster. God Bless you Yvonne, Cynthia and Kevin. You have truly blessed our family. Thank You !

Went to this location after signing up for service at the Durant location. I was switching over…read morefrom Verizon and my service was horrible. Yvonne was very helpful in addressing my concerns and fixed some of my account issues the gal over at the other location hadn't taken care of on my account. Since I'm in Antlers, I'll make sure to go here for any future needs instead of the corporate location in Durant.

As their services states, They will pick it up from wherever you are (or work on it right there…read morewith you if they can) then meet you at a convenient place for payment and pick up. The gentleman who helped me out Azee was very nice and very fair of my needs and prices. Was more broken than anticipated so the price had to be higher but he still gave me a very fair option in which i took and they did a very good job in a very short amount of time. Thank you guys and I will tell everyone i know about yall. Please give them a call they will work with you and for you, great group of guys.

Cracked my screen while i was in town for a meeting. The phone would not work and I needed it…read morerepaired fast. Setup a repair and my phone was fixed while I sat in a meeting and didn't even have to go anywhere! Worth every penny and took no time out of my day

Great people offering excellent service. I typically utilize the Apple warranty on iPhones, but…read morethen Apple takes forever to get anything done. Especially during the covid lockdowns! Took my iPhone 8+ with a partially shattered screen in (without an appointment) and was told there were a few items ahead of me but it shouldn't be more 1.5 or two hours and they'd text my wife when it was ready. It was done in just over an hour and it is like new again. I highly encourage folks to drop a pin for this location. If you ever need any work done on your phones...this is the place in Rockwall!

This place is a scam! My wife took her phone screen to them for repair, but it only lasted four…read moreweeks. She complained about overheating and a short battery life. Now, half of the screen is white, and they blamed us for putting too much pressure on it. Take your business elsewhere!!

I have never had my own phone service before until today, I had the pleasure of speaking with…read moreBrandi who helped make this process extremely simple and easy! I would highly recommend this store the sales department are very friendly and the store is very well up kept!

When I first switched services to this company, I was impressed with the customer service and…read morewillingness to work with us to find the right deal. After 2 weeks, it's been nothing but issues and lies. Shipping address wasn't entered for a device, a second (thought to be inferior plan) was sent out bc customer service didn't want to do their job. I then had to drive an hour away (to a corporate store) to get it fixed and return a week later to return the extra device sent. I was told I'd receive certain speeds of Hotspot Wi-Fi, when in actuality it would be an additional $120/month to get said speeds. Make sure you get everything in writing!! Because I will no longer trust what they say

Stopped in for an unlocking issue. Seen (Skyler) best customer service I have had in a long time. I…read morewould recommend her for any phone issues you might have. Very professional and knowledgeable.

Went in store to get help with my wife's phone. the first guy we talk to could not figure out how…read moreto fix it,so he went to ask some other guy. We walked over to where he was. he told us all he could do would be to get it back to factory settings and walked off. Seems we were bothering him. we were advised to take it to a cell phone repair shop down the street. My wife figured out the problem before we got there. We are old and not tech savvy but we did better than the help at the store.

Emily Crystal and Alexis were all amazing with helping me with my needs! They made sure I walked…read moreout the door with everything I needed, a smile on my face, laughing the whole way out! 10/10 recommend this location!

Shhhesss being with cricket for so long I've been to many different crickets. This customer…read moreservices is flabbergasting af tho. Alexis the one that helped me did such an Supercalifragilisticexpialidocious job like omgggg I'm for sure going back and you should go there and ask for Alexis too he'll fix you up real good.

I purchased a Yaesu FTDX3000 transceiver that was listed as in excellent condition, everything…read moreworking, but received a unit with issues. I have reached out to MTC for resolution but have received no answers. The 90 day warranty sounded great, but without communication from MTC it is worthless. Im very disappointed in MTC, especially with their high reviews.

I wanted to set the record straight and fess up that it was my mistake and not that of MTC. The…read moretubes were in fact 3CX800a7 as verified by others. Divorcing my mistake, MTC was very patient in handling my questions and top notch in their response to the order and shipping was impeccable.