Dominic was absolutely wonderful, knowledgable, patient and very helpful and transparent.read more

Berni was incredibly patient and helpful to an elderly customer who had a problem with his new…read morephone. Berni should get a reward! Thank you!

My husband and I are senior citizens. The T-Mobile Team especially Johnathon and Angelique were…read morefriendly, knowledgeable, patient and professional. Answering our many questions with sincere helpfulness. We highly recommend. We give them 5 out of 5 Star rating with 5 being the highest mark. We drove from Quartzsite and it was well worth the drive. Spectacular team of professionals.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Fast, easy service installing a replacement screen cover while shopping. They warrant and stand by…read moreit too, no Qs asked, if it doesn't last.

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen…read morewas only $5. Thank you Ramon for the great service!

reached out via Facebook marketplace listing to inquire about phones they had available. The post…read morebelonged to a female named Mags - she was completely useless with providing information and her customer service was absolutely lacking. I was in the market for a new phone but at this point I'd rather pay full price to my phone carrier to spend a penny at an established with poor customer service and zero regard for their customers. Very disappointing.

Brandon, the owner of the Phone Repair Hub, is terrific. He replaced a battery for my iPhone 13 for…read morea reasonable price and showed me how to deal with some technical issues for free. He couldn't be nice or more knowledgeable. Pat r

Cancelled my personal account after 7 days. Ive been a customer of Verizon for over 20 years on my…read moremoms Verizon plan. I decided to get off my moms plan and get my own plan. From day 1, Ive had nothing but problems, CSR rep from another country deleted my account and my promotions, added a new account and someone tried to order a phone on my new account and Verizon didnt take responsibility for it. Also, my bill each day for the last 7 days with Verizon was more and more. Started out as 133.00, then 146.00, then 162.00, then 196.00, and finally 204.00 for a 1 line plan with no extras!!!! On January 18th, cancelled my account and switched to a different carrier. Was told by the CSR of Verizon (5th person), I could take my devices to the store where I made the purchases. So, we went to the Arizona Pavillions Cortaro location and it was there I explained about ALL the things I went through in the last 7 days with my new account. The CSR went to the "supposed" manager, Guadalupe, and she straight up stated she was not taking back the devices and it pretty much was not her problem!! She was overtalking both me and my husband when trying to explain everything that had happend and she was not willing to provide the "excellent customer service" that Verizon says they provide. She was resistant, rude, not helpful and could care less about my situation or what we had to say. She should not be in a management position, or any kind of higher up level, she is not for the customer, unless you are there to make a nice, big purchase!!! I will NEVER go to this location ever and BUYER BEWARE!!!! Verizon practices Bait and Switch methods. They are friendly and helpful when you want to spend money, but after, you are just another customer and could care less about helping you. Verizon will mess up your account, say they are there to help, but they dont even document your account. After only 7 days, I have switched carriers and will continue filing my reports to the BBB, Federal Trade Commission for Bait and Switch tactics, and the Attorney generals office!!!!

Placed an online order and opted to pick it up in store. The gentleman who assisted me was friendly…read moreand efficient. Thanks for making the purchase easy!

***UPDATE*** Employee went to the Sierra Vista Verizon store and they sent an email to me- the…read moreadmin- to authorize the employee to purchase the phone- I accepted, and he was done and on his way with his new phone in 20 minutes. ABSOLUTELY REDICULOUS Ashely would not do this and my employee had to drive 45 minutes to another store to get a phone. Ashley Cope is a miserable person and should not be in customer service. She would not try to resolve an issue even with a supervisor from Verizon corporate getting involved and authorizing the change for our business account. She refused to even look at the account because the employee wasn't an administrator. She would accept a verbal authorization over the phone (which is what we have been able to do for 10 years). The corporate office then authorized the employee to be an administrator to make a purchase and she still refused to accept it. The only good news is the corporate office is now involved and will be in touch with Ashely and the Benson store to rectify the situation since they authorized changes that she wouldn't accept. Even corporate was appalled at her conduct. lol. Way to let a little power go to your head Ashley.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.