Melex is great, when I need service for samsung, they were on it, it was quick, and service and…read moreprice was excellent, highly recommend.

Great service. Answered the phone right away, courteous and knowledgeable. Took my iPad in…read morebecause Apple told me a pin was gone in the charging port which was why it wasn't charging and "couldn't be fixed" and tried to sell me a new one. I didn't just fall off a turnip truck so I walked away. Turns out this gentleman plugged it into a quality charger and voila it is charging. Regardless the cost would have been reasonable and I was also asking about my older iPad and getting a battery and the price was very competitive. I heard them quoting other prices for repairs and none of them sounded outrageous. Also, no pressure. So. Even though I didn't need them to do work for me (I of course bought a new charger from them) I would definitely go back just based on customer service alone . Now about a review for the Apple Store....

My experience was terrible and insulting. I would stay away from this shop if you don't want to…read moreget finagled or ripped off. I took my phone in to get a battery replacement and a screen protector. Took about 10 minutes before anyone came to the front so looking back I should have walked out the door but I was patient so I waited for someone to get to the front desk to help me. He said it would be a 2 hour wait for my battery to be replaced, fine no problem. Came back and the phone wasn't ready yet so I waited a few more minutes. They gave me a "brand new" battery (so I was told) yet when I got the phone back, the battery was only at 3%. Kinda fishy right? He then charged the phone while putting on the screen protector (which took 20 minutes for a 5 minute task). However, when I got the phone back, the screen protector had moisture between the screen and protector. It kept spreading condensation which gives it a foggy look. He kept trying to make it go away but couldn't so he said to come back tomorrow if it didnt disappear. Not only did it not go away, but the new battery i got at 3% drains as fast as the original one like they never replaced it but told me they did. Came in next day, and spoke with the store manager. He couldn't prove i recieved a new battery and blamed the problem on my phone saying my phone must drain batteries more then normal like im stupid and don't know how a new battery should perform. He took the phone out to the back for a few minutes to replace the screen protector and came back stating he put on a new one but it's having the same issue in the exact same spot and said it was because my phone was warped so no screen protector will work. I know he didn't replace the screen protector and it's my suspicion they never replaced the battery. Either way, they took about $150 and I'm left with a battery that performs the same and a foggy screen protector. If you decide to take your electronics here, don't say I didn't warn you. The communication is terrible. The wait is long. They didn't fix any of my issues. They blamed both issues on my phone and didn't take responsibility or had the capability of making it right and fixing the problems. The experience was insulting, a total rip off, and a complete waste of my time and money. Buyer Beware!!

Stopped in to get an upgrade in phone and service. I was…read morestill using my forever faithful Blackberry (yes.. I said Blackberry..lol) The Store Rep. Alex is awesome! He is very VERY helpful, patient and funny. He got me set up on an Lg optimus F3 and so far (one week in to it) has worked GREAT! I Live in Santa Ana, but took the time to drive over there and would'nt have had it any other way. There was an issue when porting my number, due to my carrier that I was transferring my number from and ALEX helped me there in store every step of the way and made sure it was all cleared up and transfered before I left. Great experience, VERY nice phone.. AWESOME customer service!

I went to this store to purchase couple phones and two lines. I was told i will get rebate for both…read morephones which the employee printed the rebate forms and even provided me with envelopes. Two months passed, I called the rebate center and they told me on the second line i am not eligible for rebate and first line's rebate is still in process. Called again in a month they could not find anything in their system. I went to store and i was told these phones do not have rebate on them while i was told and provided with rebate forms by a employee on the very same location.

The absolute best case and accessories in the world, bar none. Trust me. I've tried them all. I…read morebought my first one off of Amazon just cause it looked good and it had good reviews. I forget what problem I was having but when I went to their website to look them up, I found that they were 3 miles away from my home and came here. I was blown away by the store and the customer service. Everyone is just so helpful and so personable. They are more than happy to help take care of any issue that might arise. You can see touch and feel their products so that you can be sure that they will work for you. Such high-quality products it's amazing. I'm a quadriplegic and I sometimes drop my phone and it's no worse for the wear. I've even rolled it over with my wheelchair and it still looks beautiful. I was told that first responders are their biggest fans. A couple times when I was here, I saw firefighters and paramedics. As I'm sitting here writing this in front of the shop, a fire truck just pulled up and four firefighters jumped out. There ring is quite possibly the best part of this case. Other rings I have purchased just end up flopping around after a couple uses. This one is so rigid and doesn't give away at all. I cannot recommend more highly about their products. I was up in LA one time and a bicycle zoomed by me. His phone fell off of him. I chased after him to let him know and when he came back, I told him about Rokform cases and how he might want to look into them. Turns out he had one and it looked perfect when he picked it up. Whenever I am out and about, and I see someone has a case, we become fast friends.

My hubby was the first to buy a Rokform phone case, and it had a little issue with the magnetic…read morewallet sticking. He contacted the company, and immediately they rectified it. The customer service is OUTSTANDING! A lot of companies say 100% guarantee, but they don't honor that. Rokform does. After that, " I said I want one!" I've never had a case I love so much. It's sturdy and can hold up to my abuse. I am really rough on things, and I have no doubt this case will last. I love the magnet on the back it allows me to keep my phone attached safely to where I am working. Now I am buying the car mount! These products are designed engineered and made in the USA! ** There is a location in Irvine if you want to shop in a store. We purchased ours online. 7/16/25

Great service at a reasonable price A must when you need phone repair. Convenient locationread more

Amazing I love how nice the owner is he does miracle last minute. My phone was broken and I…read morewouldn't work camera. Lens was broken. The screen was broken Everything was broken, and I was going to spend the next day he said give me one hour. He fixed it like it was a brand new phone best place I ever went to.

Hello Infigo, I have been to your Shops at Mission Viejo…read morefacility twice and both times had great service!! =) I was in a couple weeks back and Laura was working and she did an amazing job fixing my daughter's Iphone 6. The screen was shattered and her button was stuck. Laura was very friendly and thorough. Her customer service skills rocked! She was able to fix the screen and button in a prompt way. She gave us great suggestions on the phone. You have a great employee on your team and we will be back for sure with any other needs if they arise!! =) I will definitely pass this on to friends and colleagues as well! Thank you kindly, Monica & Jaz

I walked in and explained I had issues with the broken screen on the back of my phone. Instead of…read moretrying to make money off me, he simply took care of it in front of me and handed it back and didn't charge me. Thanks for the great service.

These guys are great! So my wife tried to replace the battery in my watch . . . You know how this…read morestory goes. Some of you know I'm lying because I'm too embarrassed to admit that I couldn't get the back of the case on after changing the battery. Mohamed and Aladen (yes, that's how he spells his name) not only took out the wrong battery I put in, and replaced it with the correct one, they fixed a whole bunch of other bent components. Components that our dog must have messed up. Anyway -- all this was done as we waited. I'm not going to share how much they charged me, but I will say is that it was outrageously cheap. Thank you so much Mohamed and Aladen.

Best service in towen good price guarantee work I serviced…read moremy Rolex it only took 4 days and got it likes new

WARNING!!!WARNING!!! I took my new iPhone 8 to repair a…read morebroken screen, first time I have it repaired. They gave it to me with a broken back. With no home button or ID button the claiming that it got damaged from the drop which is not true it was working when I gave it to them. They also stole my battery and give me a cheap battery where my phone doesn't charge more than an hour at a time. These people will take your phone and steal the items inside. My phone is pretty much useless as far as the home button, the ID button, I have no home button I have to use a screen one of them accessories. Battery runs out within an hour or two. My battery used to stay on all day hundred percent. I called him today August 3 and they ignored me and never called me back. I'm still making payments on mine brand new phone. Do not take your phone to this place. I will be reporting them to the consumer affairs

Jackie is great! I highly recommend her services!! I needed…read morea last minute alteration and she was able to fit me in. Her prices are reasonable and the quality of work is excellent! You wouldn't be able to tell my dress was altered. Definitely coming back!