Amazing service from Luke! Will come back every time to this location. I came in to upgrade my…read moredevice and left happy!

I had an outstanding experience at Verizon! The team was incredibly knowledgeable, friendly, and…read moreprofessional from start to finish. There was no wait time, the store looked fantastic, and they made the entire process easy and stress-free. They got me set up with a brand-new iPhone 17 Pro Max, an amazing deal on an iPad and Apple Watch, and even helped me save money on accessories. On top of that, they found me the best value on home internet and took the time to explain all of my options so I could make the best decision for my needs. If you're looking for great customer service, awesome deals, and a team that truly cares about helping customers, I highly recommend stopping by for all of your Verizon needs!

Samir was helpful and patient with my many questions and made the experience of re casing my phone…read moreeasy. He was honest about the choices they offered for cases, carefully repaired the damage, and re covered the screen.

Took my iPhone X into the store to fix the LED screen and they were happy to do it. They also found…read morethat my battery was inflated. I was a bit hesitant at first because the cost seemed high, but I agreed to it. After getting my phone fixed here, there were so many things that went wrong: 1. The brightness was set at max at all times, even when I tried to turn it down 2. My phone began dying at 30% and couldn't hold a charge I took it back a month later to address the brightness issue. This was slightly fixed when he reseated the display, but still wouldn't dim as much as it normally should. This was within warranty so I was not charged for this service. I came back soon after (within 3 months) to get my battery fixed and they refused to help me replace it stating that I had no receipt (which they never provided at the time of transaction, but have my bank statement). They also said that I had to pay for a new battery if I wanted it to be replaced. Even with my inflated battery, I did not have the issue of it holding a charge or dying before it hit 5%. I am very unsatisfied with my service at this repair shop. I did not believe people when they said I should just get my phone fixed at Apple, but after this experience I will definitely not return.

I kept putting off getting a new phone because it always seems confusing and a bit daunting. I…read morewent to the Verizon store on Del Obispo in An Juan Capistrano and was helped by a young man named Eric. He made the entire process easy and actually a pleasure. He didn't try to sell me on products I didn't want and actually listened to what I needed. He explained everything and made it simple enough that even I understood! If you need a phone or IPad check out the Verizon store in SJC and ask for Eric!!!

Service was good but if you want to pay extra fees come here they charged me a 29.99 set up fee and…read more39.99 for me to take the phone and set it up myself!! Go to the actual Verizon store in Laguna Niguel no extra fees. This is not a true Verizon store it is owned and operated by VICTRA I will not be returning for any needs or service.

Best price around OC, fast and reliable staff. 60 bucks for original whole lcd screen for iphone 8read more

Seeing their ads on Facebook about Thanksgiving discount for phone repair, I brought my phone there…read moreto replace the screen. My phone is a iPhone X, and the repair cost for this model is not cheap. I met Trung at the store. He is the sales manager and technician. He applied the discount for Thanksgiving. I couldn't believe that he only charged me $80 for an OLED screen. He said he had a cheaper option for $60 if I went for the LCD sceeen but as soon as he demonstated the differences between 2 screens, I decided to go with the oLed screen. Trung also gave me a free screen protector. Highly recommdend Trung and his dedicated job.

When I entered this location, it was packed with people. I had an issue with my phone. It wouldn't…read morecharge. After a 20 minute wait, I was cheerfully greeted and immediately helped with my problem. He found the solution to the issue, and I was finished within 10 minutes. Excellent customer service, just as long as you don't mind waiting for assistance. As grateful for the service, I can safely say that I will return to this location if I have further iPhone issues. Highly recommended!

Our customer service representative at T-Mobile, Parnia, was phenomenal. From the moment she…read moregreeted us, we felt confident our concerns would be handled with professionalism and care. She was attentive, patient, and thorough, ensuring every detail was addressed. Her outstanding service made the experience pleasant and stress-free. I highly recommend PARNIA. She is a tremendous asset to T-Mobile.

Imagine my shock when I turned on my computer this morning and it wouldn't boot up. As a small…read morebusiness owner for 33 years, I have my entire business on my laptop and freaked out immediately! After a quick Google search on my phone, I found Kevin's Computer Service and they had amazing reviews so I didn't think twice and went to their Laguna Niguel location. Steve is a modern-day hero and had my laptop up and running the same day at a fair and reasonable price! I was ready to go out and buy a new laptop but he talked to me off the ledge and told me my existing laptop was fine and he installed a top notch antivirus security software. Disaster averted and I'm back home cranking out computer work and it's not even the end of the day.

My computer had a problem which was so aggravating that I was going to give up and buy a new one…read more It kept dropping me off the internet and I had to go through a long process to get back on--then it would drop me again in a few minutes. It drove me crazy! Kevin's group tried hard and didn't give up--I took it in 3 or 4 times--and they fixed it for a very fair and reasonable charge. It works fine now! No new computer needed after all.... Kevin's was recommended to me by a friend, and I have no hesitation in recommending Kevin's to you.

Do you see how many 5 stars?…read more It's because they deserve it. Honest, efficient and fairly priced service. I've had them repair many of my devices. They offer OEM parts up front with good pricing, not upsell. More Than a Fox is my choice. Cracked ipad display and bent frame. Repaired with OEM screen and frame straightening.

First time using this company and found using Google/Yelp search. Elad (Tech) responded and…read moreserviced my broken Kitchaid refrigerator. He was professional, friendly and respectful of my home. My freezer department was failing to remain frozen. The upper ice maker also had stopped working, but it was a secondary issue. Elad diagnosed the issue and gave me an estimate for the freezer department repair. Parts were ordered on a Thursday and the repair was completed on the next Tuesday. Elad also told he believed the ice maker would start working within a week, as he felt the repair completed were related. He also gave me a second estimate in case it didn't but suggested I wait. The ice machine started making ice after 5 days which was a great ending. Very impressed with this company and Elad. It is a pleasant surprise to find a technician with integrity that doesn't make unnecessary repairs. I highly recommend this business and would use them in the future if needed.