Melex is great, when I need service for samsung, they were on it, it was quick, and service and…read moreprice was excellent, highly recommend.

From the owner: At Melex, we sell high-quality used iPhones at great prices. All phones are tested, unlocked, and…read moreready to use. We make it easy and safe to get the iPhone you want—with warranty and friendly service you can trust.

When I entered this location, it was packed with people. I had an issue with my phone. It wouldn't…read morecharge. After a 20 minute wait, I was cheerfully greeted and immediately helped with my problem. He found the solution to the issue, and I was finished within 10 minutes. Excellent customer service, just as long as you don't mind waiting for assistance. As grateful for the service, I can safely say that I will return to this location if I have further iPhone issues. Highly recommended!

Our customer service representative at T-Mobile, Parnia, was phenomenal. From the moment she…read moregreeted us, we felt confident our concerns would be handled with professionalism and care. She was attentive, patient, and thorough, ensuring every detail was addressed. Her outstanding service made the experience pleasant and stress-free. I highly recommend PARNIA. She is a tremendous asset to T-Mobile.

I visited Phonebulance on 7/29/26 had an amazing experience with Mo. He was very helpful throughout…read morethe entire process. I highly recommend this place.

Absolutely Wonderful Customer Service!…read more We have a mobile mechanic business so our employees are always breaking phones or screens. We always use Phonebulance because of the fair pricing and great customer service! They do a great job at suggesting repairs and always give you a ton of options for fixing or replacing! Go here if you want to be treated fairly and have a seamless experience!

Our family been with Verizon for over 15 years. We went in last week to upgrade our phones…read morethinking it would be an easy process. I was met with the worse customer service I've ever experienced from one of the sales reps. He was rude to my wife and I and was very condescending for absolutely no reason. It was so frustrating that I canceled my service and switched to another carrier. What should have been an easy device upgrade and another 3 year contract turned into a loss customer.

I upgraded 2 of my 5 phones in October of 25. I was supposed to get $830 credit on 1 phone and $415…read moreon the other. The $415 went through fine. However, I've been back to VZW 3 times trying to get the $830 credit corrected. I've been lied to, misinformed, VZW has done a horrible job of tracking the phones and that's the reason that they keep dropping my credit. I hate this company! When I go to the store, I typically get decent info but it's usually after a 30-60 minute wait. Today, I got in quickly but now I'm waiting for the biz account manager - a huge waste of time. Stay away from VZW!!!!! After I finished writing that, the Biz Mgr (Archie A) arrived and spent about 45 min sorting this issue out. I'm hoping it's resolved now. However, the bottom line issue still exists - too much conflicting, incorrect info from call centers and in-store personnel.

Deonna is amazing! Totally customer service oriented - personable, knowledgeable and willing to do…read morewhatever it takes for the customer. Because of her guidance I upgraded to a new phone and she was instrumental in helping me get it set up. I'm both a Costco fan and a T-Mobile fan!

Every time we have had any cell phone or servicing need, they have been so nice. We came in twice…read morethis past week (once with my 84 year old mom) and they were so sweet and helpful to us, patient, and helped us transfer two old phones to new phones. Overall just kind and very helpful and I really appreciate this. We always go to this location because they have such great customer service. Highly recommended.

Christopher was fantastic in helping me with sim card on my new phone as I couldn't call out …read more Super professional .

Vanessa was extremely helpful and patient with resolving the issue with my iPhone. Thank you,…read moreVanessa

Always an excellent experience at this store even though setting up internet every time I move is…read moreliterally the bane of my existence. They always help me out and make the process so smooth and painless. Thank you for all your great customer service through the years!

On the positive side, they have a store and actual customer service…read more On the downside, we have been paying a premium price for internet, tv, and home phone. The cable box receiver is terrible- it responds slowly, and third party apps load so slowly, I think they restrict bandwidth for Netflix, HBO max, YouTube, etc. I finally got their customer retention department to give us a WiFi receiver for a second room (often available for multiple rooms from other providers), and a comparable rate for internet (compared to Frontier). We wanted to cancel the home phone, and they conned my disabled mom into adding a cell line; they told her that we would pay more if we didn't. Our bill is still over $200 a month for internet, cable, and the unnecessary cell service. If it were up to me, I would drop them.

All good , we even bought a new laptop but the eager sales guy did not fix my picture - in -…read morepicture problem Also told me to ask my "grandkids " for further help on [secondary ] issues . I guess he was as remarking how kids know as much as adults in iPhone / pc world Thanks

I needed to replace my phone. Alyssa, Alejandro, Adrian, Michael and Maria were very efficient,…read moreknowledgeable and professional. Adrian went above and beyond setting up my new phone. I am especially thankful for Francisco, the store manager, and Armando, who were both very knowledgeable, caring, efficient and professional. Thank you to the entire team!

After waiting 45 minutes for a salesperson at the AT&T store in Laguna Niguel we drove to this…read morestore and were served immediately. The salesperson was very friendly, helpful and went out of his way to obtain precisely the Apple Watch we were seeking. He saw to it that the watch worked well, and the entire transaction took less than thirty minutes. Each time we've been here, we've gotten good, quick service. This is not the case with other nearby AT&T stores.

Dropped in today with some questions. The gentleman working was very helpful! Plenty of parking.read more