I came in to get my AT&T screen protector put on and the lady working around 6:00pm on 8/8/25 was…read morelike "in we don't do that. Sorry" Really? I was going to buy a second screen protector too. And not to mention, I've bought at least 3 phones from that store in recent times And they've always been nice and would do it before. Rude lazy lady. Shouldn't be working with customers. Won't go there again. I'll go to Bloomington.

This store is my favorite! Josef and Becca are very helpful and insightful. They went above and…read morebeyond to inform me about the phones and all of the promotions! When going to the phone store can feel cumbersome and confusing it's a lifesaver to have experienced knowledgeable sales reps.

Staff is very helpful and very considerate. They also seem very knowledgeable about their phones…read more They need more help but good help is hard to come by these days!!

I arrived at Spectrum at 1:15 pm. I did not know I was supposed to sign in, so that puts two at…read moreeach register and the one signing in. One at one register is gone and the one signing in before me. Agent that assisted them disappeared. The other one has been sharing her life story with the customer instead of taking care of the customers waiting to be assisted. I did not care to hear about Whitney's job search or her issues at home. Instead of working she was playing catch up with an old friend is what it sounded like. Please retrain your front line in better customer service. She did not call me until 1:55 pm. And at 2 she is finished helping me. This type of work ethic is unacceptable.

My husband and I went to Verizon today to switch our internet provider as well as switching our…read morecell phone provider. A big shout out to Cody who helped us through the entire process and even saved us a few bucks along the way. Cody is knowledgeable, thoughtful and more than kind.

I went in there to look at iPads. They didn't have any on display. But they were very helpful and…read morerecommended other stores in the area that have them on display.

While in Terre Haute visiting the future in-laws we decided it was time to buy my fiance a new cell…read morephone. I have been begging her to ditch her Blackberry and go to Android (or iPhone) for awhile now, but she's always been worried about touch screen keyboards, she doesn't do well with them. We decided that the HTC EVO Shift 4G would work perfect since she's already on Sprint. We had already tried the Sprint store at the other end of town and only after getting all of her information and talking about plans, etc. (wasting 20 minutes of our time), we were informed that the store didn't have any of the phones in stock... great. We were then told that they could not call this other Sprint store to see if they had it in stock because they were not affiliated with them (this must not be an "official" Sprint store). I couldn't get a hold of this place at the telephone listed on Google Maps, but since it was near where we at lunch we just decided to swing by and see if they had the EVO Shift in stock... which they did. The two people working at the store were extremely friendly and explained everything we needed to know, while at the same time talking to us like we were actually human beings instead of just dollar signs. The guy behind the counter let us play with his new EVO 3D as he was going through and setting everything up with the new phone. They even went so far as to install the screen protector and put the case on for us. Most places just throw the accessories in the bag and shove you out the door, but not here. The only problem came when we went to transfer the phone numbers and pictures over from the old Blackberry to the EVO, but it wasn't their fault. Apparently if you have over 400 pictures, 50+ videos and 300+ contacts, the transfer machine doesn't like to do it all. It would transfer all of that data from the Blackberry to the machine fine, but once it tried to move it over to the EVO it stalled out. Not a big deal though, all of the pictures/video were stored on the memory card so we just moved the contacts over and I used a card reader later to move the pictures/videos. The only reason this place didn't get 5 stars from me is because while opening the phone and taking it out of the box the one woman dropped the phone on the ground. The guy behind the counter was also rough with the phone 1 time, but there was no problem with the phone and everything has been fine. I just wish they would have been a little more careful considering it was the last one in stock and she was itching to get the phone. So if you have to go to Sprint and you live in Terre Haute I would recommend going to this location as opposed to the other location, or at least call to make sure the other location has the phone you're looking for. I obviously can't give the other location a bad review because we didn't really have any experience with them, but our experience at this location would definitely bring us back.

And that is one to many. We bought a washing machine in July 2025. And it was a bigger pile of junk…read morethan we replacing. Did not work right from the get go. Would not stay in balance .Called there and they told us on the phone to call the number in the manual .No luck there. I was returning to Terre Haute the next week to see my Dr. And stopped in and my driver went in to talk to the crook that sold it to us and said the same thing. I had not worked for three months and money was tight. I could not walk without help or without a cane. We scrape up enough money to buy it cause we thought we getting a good deal. Instead we got screwed over.Took our money and wouldn't help at all. A few days later and $185.00 later a technician came from Danville Illinois to look at it and he confirmed it was junk, and by the serial numbers it wasn't a new washing machine. I wouldn't piss on the person that sold that pile of junk if he was one fire. KARMA IS A BITCH. I honestly don't know how you can look at yourselves in the mirror . Screwing people out there hard earned money. I want to thank you for adding so much more stress one me than i could barely handle already. The Better Business Bureau has been contacted on my behalf . They should shut crooks like this company down. You give the decent Business. a bad way to go. Make people leary of honest business . You should be held accountable. You should be ashamed of yourselves . Thats part of whats wrong in this old world today. Lies a deceit and greed. And by the way Tim Ray was the salesman

Great service and great prices. All staff were welcoming and nice. A lot of the applicances connect…read moreto your phone which is very cool. Good selection.

Bought a cell phone and ten days later it stopped working! They refused to replace it even though…read moreit had a one year warranty!

To rate this store as a 5 , is completely a understatement. I had the pleasure of dealing with…read moreTabatha Benningfield Morgan , with a very complicated situation, she was so kind , understanding, patient. As for myself as far as technology am not up to date ,this young lady has helped me with this situation since may and not one single time did she ever,ever make me feel uncomfortable , make me feel as a nuisance, which I felt I was , she greeted me everytime with a warm heart and smile , treated me as family and would take the extra time to walk me thru each step until I completely understood. I have never seen a store manager anywhere more compassionate, than tabatha here in our Paris Illinois store. I am so thankful for her , her knowledge, and caring ways. Andrea Rogers.

Customer service is their focus! An asset to the business are Kim and Dianne, who helped me with a…read moreselecting a Christmas present for my wife. I had lots of questions about diamond quality and clarity....they spent the time to answer each question so I understood what I was buying. There was no pressure to buy, which told me that they let their product and professionalism speak for them. They are my go to jewelry store in Terre Haute.

Loved the courtesy given here by Kimberly Hagerman. Very professional and knowledgeable about the…read morediamonds and the overall ring. I would highly recommend this store.

Friendly owner and great service. Reasonable prices. Highly recommend!…read moreHe can convert anything to DVD or put on a jump drive.

This company is horrible. We had a college reunion and he came to take pictures of each class. I am…read morein the class of 1976. He sent all of us in that class pictures from 1975. Now we can't even reach. DON'T use this company.