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    Cricket Wireless Authorized Retailer

    5.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    Best Buy - Columbus

    Best Buy - Columbus

    2.1(121 reviews)
    3.0 miEaston
    $$

    When I walked into the store I was like wow I haven't been here in years and when I was walking out…read moreI remembered why I stop going to this location the customer service experience is the worse not sure how they train or even why they got 100 employees and none of them know how to help ! They stand around and just talk to each other not working ...it looked like a high school all the different groups of employees standing around talking . I didn't purchase anything I walked out fussing saying I will go somewhere else to get help with what I'm Buying

    The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

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    Best Buy - Columbus - One of the employees that refused to talk to there corporate office. Elane store manager had an associate call corporate

    One of the employees that refused to talk to there corporate office. Elane store manager had an associate call corporate

    Best Buy - Columbus - More home assistant and alarm options.

    More home assistant and alarm options.

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    Home assistant and alarm options.

    TechFix - We sell electronics

    TechFix

    3.7(6 reviews)
    5.5 mi

    Perfect service, fixed my ps5, fair price and done in a couple hours. They were great explaining…read morethe potential issues, and prices.

    So disappointed in this small business because I really wanted to have a good experience with them…read morebut sadly I didn't. My experience started off promising but went downhill from there. I took in my Apple MacBook Pro with a cracked screen. A blind man could clearly see the screen was cracked so no issue there. Fast forward three days later and they do not have the part, do not have the ability to get the part and can't fix the laptop. Fine, I'll come pick it up. They want to charge me a $75 diagnostic fee for something they DID NOT HAVE THE ABILITY TO FIX! Even the receipt says $0 diagnostic fee! I attached my receipt where it clearly says $0 so how they believe that I am going to let them get away with cheating me out of $75 is baffling. They bait you in with a guaranteed repair and when they can't deliver by no fault of yours they try to keep $75. He offered to reduce it to.$50. Um $50 for what sir? You lied and then did nothing. $50 for a lie, is that how much lies cost now? I'm disputing the charge with my bank and don't buy into whatever response this company makes regarding my review. They scammed me so they have to try to save face but believe nothing they say. RUN RUN FAR AWAY from Tech Fix or your hard earned money and your vulnerabilities will be taken advantage of.

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    TechFix - Exterior view

    Exterior view

    TechFix
    TechFix

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    Micro Center

    Micro Center

    3.4(252 reviews)
    4.3 mi
    $$

    I remember Micro Center when they had a one-room storefront on Lane Avenue in Columbus, Ohio (early…read more1980s). I knew the owners personally by their first name (Hi Tom) before they became a national superstore chain. I knew them when the internet was a baby, you didn't need more than 64 kilobytes for a computer, and a 5.25" floppy disk could hold more than enough for your program. They were sponsors of our Apple Computer User Group (COACH) in the day. They are good people, dependable and trustworthy, and their 30-day return policy cannot be beat. My first computer, an Apple II+ and monitor, was from them in 1983. I now have their own brand, a PowerSpec Windows 11 Computer. For over 45 years, they have been my computer store!

    My computer was not working right, and someone recommended that I bring it to the Micro Center. I…read moreliked that the "Service Bar" had a check-in (by kiosk) and a screen to show where you were in line. They had a place to sit while you wait. There were plenty of technicians to keep the wait time down. Owen, who helped me, explained things in terms I could easily understand. They kept my computer to fully determine what was wrong and give me an estimate by text messages. I was able to decide what I wanted done and returned to pick it back up. I decided it was time for a new computer, and Jacob listened to what I needed and had a wonderful and affordable replacement. It was nice because I felt like I was given straight-up answers to my many questions and wasn't pressured at any point. I would definitely recommend Micro Center if you need help with computer issues or a replacement.

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    Micro Center - So much to see in computers

    So much to see in computers

    Micro Center - So much to see in computers

    So much to see in computers

    Micro Center

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    Cricket Wireless Authorized Retailer - mobilephones - Updated September 2026

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