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    Cricket Wireless Authorized Retailer

    3.0 (2 reviews)
    Closed 12:00 pm - 5:00 PM

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    Best Buy Scranton

    Best Buy Scranton

    2.3(30 reviews)
    0.6 mi
    $$

    Best Buy Rocks! I…read morewent in to get some information on the Echo Dot and ended up purchasing 4 of them as well as 2 insignia speakers. I had the original Amazon Alexa unit and thought I'd get a Dot for the garage and one for the basement. The price was so great, $29.99, I ended up getting some extras as gifts. The speakers were on sale for $9.99, regular $39.99, so how could I go wrong.

    Went to purchase a new car radio. Specifically asked for a wireless car play radio. Got the radio,…read moreall accessories and schedule installation. I get home and find out the radio isn't android auto. So I drive back to the store and have to purchase another radio that was $200 more. I get home and had a follow up question regarding the rear camera. I called the store and in routed to India and ultimately routed to someone's cellphone to leave a voicemail. So back to the store I go to return all this stuff cause no one can answer my questions and I don't feel comfortable purchasing almost $1000 of product with no support. I returned everything expect the radio and the accessories. A few days later I check my credit card balance and they never returned $300 worth of installation. So I call best buy to get them to do the return I asked for. What do they tell me? That the rep who checked me out messed up and it can't be done over the phone. SO BACK TO THE STORE I DRIVE. I get there and speak to a manager who did the return and said it would reflect in a few hours. As it turns out it's really 7-10 business days. I then get an email a few days later about the dash kit I ordered to install the radio. It's been delayed. I called best buy to find out why. Would you believe the manager that did the return is a moron and returned it wrong so I owed 60 cents in state tax preventing the shipment. I think the call center could hear the vein explode in my forehead because he just comped me $1 so it would ship. That said, despite me telling 2 managers and 5 employees whose literal job it is to handle vendor signs (they wear black shirts) that the wireless car play sign is false and can lead to more angry customers processing returns and they should take it down, the sign is still up and displayed. So if you're looking to get a cheap radio at a discount, head over Dickson City best buy and purchase the pioneer 1800NEX, return it, purchase the radio you really want, then tell management to discount it for you due to the inconvenience of driving back and forth for their stupid signage.

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    Cricket Wireless Authorized Retailer - mobilephones - Updated July 2026

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