I walked in yesterday to get my AirPods "fixed" ( there was a charger port stuck inside the charger…read morepart). The nice worker there fixed it in seconds free of charge. So grateful.

i took my daughte's iPhone here to see if it could be fixed. I was expecting to have to leave it…read morefor days if not weeks but the owner fixed it while I waited and was so nice. I would definitely recommend this place.

Do you love and NEED your phone?? Then DO NOT GO HERE! My phone worked perfectly UNTIL I brought it…read morehere. Let me explain... I brought my iPhone 13 Pro Max in for a new battery replacement. I brought it in on Sunday April 19. I picked it up before closing and began to charge it. The phone immediately began restarting itself LITERALLY every two minutes. It was impossible to use. I took the phone back Monday April 20 and the store was closed for repairs. They left no way of contacting anyone in the store and their phone line just hung up on me like it was after hours, when I called. I had to call corporate because I had no idea what to do and my phone NOW wasn't working correctly at all. So by Wednesday of that week, I get a call from corporate who asks if I can drive an hour+ and back from their Birmingham store because apparently the Tuscaloosa store flooded, so it was closed indefinitely. I obviously had no choice, so I go to Birmingham only to have the very same result. I had given my phone, in Tuscaloosa, to an employee named Hunter who worked on my phone there. The person in Birmingham said since it was still restarting itself after another battery change, they might have destroyed the motherboard and I should contact Hunter to get my original battery back in order to see if it fixed the problem. However, my original battery was destroyed because they had the box of returns on the floor, instead of on a counter or something, so again I'm screwed by this company! I took it back once they reopened and explained everything that had transpired ONLY to have the clown behind the desk tell me, "There's nothing we can do about it!" A big FU at the end of it. Well upon searching for a newer phone, I took it out of the military grade, shock proof case for the first time since I placed it in the case. And in doing so, I noticed they dropped my phone, while out of the case, and SHATTERED it!!! It has NEVER been out of that case until they opened it to replace the battery. And they didn't have the class, professionalism or plain decency to tell me they dropped it when trying to repair it!! I added pictures to document. So not only did they destroy the motherboard, but they shattered the back of my phone.... And all I wanted was a battery changed! I was without my phone for two weeks dealing with this! Save yourself some money and headaches!!! I wouldn't bring my keyboard to be dusted at this clown establishment! UbreakIfix is more like Ibreak and you eat!! That's what it turned out to be for me. And cost me to HAVE to buy a new phone!! BEWARE!!!

This has been the worst experience I've had with a repair shop. They rushed to fix my iPad after…read morefailing to meet the original turnaround time, and the glass was never properly sealed. This led to further damage that they're now claiming is my fault, even though I never dropped the device. It's clear the technicians lack proper skill and don't stand behind their work. I'm now out $200 for a poor repair. I would not recommend this location and will actively discourage others from doing business with them. Tuscaloosa location on 15th Street

Rocky the tech man at Tuscaloosa Wireless helped me so much with my cell phone. With his magic…read moretouch, he was able to bring it back to life. I highly recommend Tuscaloosa Wireless!!

PSA PSA PSA PSA PSA!!!!! DO NOT BUY ANYTHING FROM THIS STORE . I PURCHASED AN IPhone 13 Pro Max…read moreabout 2 years ago (my phone is still in perfect condition) . One day my service was not working , I called my carrier and they told me that my phone that I purchased from this place was reported stolen . I went back up there and told them what happened they proceeded to tell me that somebody stole my imei number and that they couldn't do anything about it . So that's $1200 down the drain ! So if I was you and you wanted to purchase a phone from them I wouldn't even waste my time . SAVE YOUR COINS !

Jose was super knowledgeable and quickly diagnosed the issue with my pc. He was able to get the…read morepart shipped in a day and my pc fixed within 24 hours. I can't recommend it enough

Wonderful service, very friendly approachable! Fast! Fixed my computer problem when other stores…read morein the area told me my computer was unfixable. Affordable! I wish this company all the best and I will come back again!

I had a screen replaced on a 12 pro maxx. It didn't take long at all, they even ordered the…read moreupgraded screen for me and it was installed a few days later!

The lady let me sit there for 45 minutes and then refused to assist me, claiming that my order…read morewasn't at her store, that is the store I was told to go to, and the phone number on the Verizon app is the same online for that store. She just refused to assist me due to helping her other customer, which after 45 minutes, she should be able to multitask a little more than that.

Amazing customer support , super nice and friendly. Great selection of products, with very…read morereasonable prices.

Called the ahead, drove directly there. 10 minutes later the store is locked at 1:45 in the…read moreafternoon, no one answers the phone. I do not understand how they could possibly run a business this way. I do not know if there's an area manager, but they need to do a much better job.

From the owner: AT&T, serving over 81 million wireless customersread more

Zada is wonderful at best buy in tuscaloosa al. She took so much time with me and was very patient…read moreand kind. I am slowly learning how to use my n e w phone.

DO NOT COME HERE. My phone stopped charging this morning, so I went to Geek Squad to get it fixed…read more They assumed it was a battery issue, so before they fixed my phone, they charged me 100$ for a new battery. I came back once they said my phone was fixed, and they told me it was a board issue, not a battery issue. However, they still put the new battery in my phone even though I did not need it. When I asked not to pay for it because I did not need the new battery, they started to get mad and irritated. I decided to get a new phone because of this board issue, but they would not give me back my phone unless I bought a new board or a new phone. They 100% tried to scam me. Finally, I got them to agree to take off the price of the battery from the new phone that I am buying, but they also did not give me my phone back for the 7-10 days it takes for a new phone to come in. This was probably the worst experience I have ever had at a store, and I have never been openly tried to be scammed by the workers. They knew they had power because I needed a new phone, and they tried to take advantage of me. DO NOT COME HERE.

Should really work on your stores customer service skills. We walked in with issues on our phone…read morethat were tried to be resolved. We walked out of the store and simply tested the what we thought was fixed issues... and was not successful. We had not left the parking lot so we went back in and there was no one in front of us and a gentleman walked out from the back that had just helped us and a lady had walked in right after us. And he saw us standing there and referred to the woman first. She said yall were here before us and we proceed and he said did it not work? We told him no and proceed to say "there is nothing I can do you'll have to call 611" and walked off to the woman. This is a very rude way to end things with a customer.

I've been with AT&T for over 10 years. I needed a SIM card…read morefor a new phone and was told to go to the corporate store because I would be charged to get a SIM card at this location even though I'm already paying every month for phone service with AT&T! So this AT&T store charges for a SIM card but the corporate store doesn't!? What? I think I'm switching over to another provider!

Nice store- staff is orderly and the shelves were stocked. Went in to get towels and a rug for my…read moreson's dorm and ended up getting a few other things as well. The lady that checked us out gave us a college student discount also which was awesome!

The cashier Niya was amazing. The store was packed as I was getting my student ready to begin…read moreclasses again at UA. Niya was a breath of fresh air. She was helpful, kind, patient, and a great example of what you would want in a team member. Target, please recognize her and consider her for leadership positions. She has what it takes to improve the culture at the store and beyond.