SLLA at Cedarcrest 2024 Summer Camp Extravaganza was an absolute spectacular and super FUN for the…read morekids. They had super fun on the 3 jumpy houses, especially the 2 with water. The kids enjoyed lots of games, prizes, pizza and a musical chair contest. I know there are more events planned for this summer - what a great addition to the Cedarcrest community!

I chose Star Light Learning Academy because of the convenience and reliability this organization…read moreoffers. They understand that most parents do not work a conventional 9-5. These women will care for your children like their own. The best advice I have is to communicate....communicate...communicate, and they will work with you.

I would strongly discourage anyone from sending their child to Sunbrook Academy. I apologize for…read morethe long review but want other parents to be warned and understand our experience so that they can make an informed decision about where they send their children, especially infants. While our son only attended the school for a total of 8 hours, it has been nothing but less than favorable interactions from the initial drop off. When my husband and I arrived to drop our son off, the assistant director was on what sounded like a personal telephone call discussing another parent complaining about her. After waiting there for 5 minutes, she got off the phone, and did not know who we were or why we were there. We explained it was our son's first day and we were there to drop off. She walked us to our son's classroom where we met his teacher. Walking into the room, there was a single teacher getting bottles ready while 5 infants sat on the other side of the gate area, several of which were whining/crying. Most of the lights were off and the room is crowded and dark. The teacher said hello to me and my husband and asked me about our son's feeding/sleeping routine. We asked if we could help set him up in the room, which they allowed. At no point during this interaction did anyone say hello or welcome our son. We ultimately left him in the room playing with toys while the teacher continued to get the other children their food. Not once did we see her, or anyone, acknowledge our son before leaving. It was so discomforting that both my husband and I considered walking back into the room and taking our son home right then. I reported this to the director that morning around 10:00am. She apologized for the experience, explained it was an off morning and that she would talk with the assistant director as well as the teacher. When we picked up our son at 11:30am, he was exhausted, and had clearly been crying a lot. Upon our son's return to school, the second drop off was better. The following week, our son attended his third and final day at school. When I returned to pick up my son, the school director, Michelle, was also in the room and the teacher was holding my son sleeping. They informed me that my son had hurt himself while crawling, resulting in a bloody lip and scratched nose. On my car ride home, I called the school and asked to speak with Michelle director about what had occurred so that I could understand better. Beth, the assistant director, explained that Michelle was on a tour so I asked that she give me a call back after the tour. After two days and five telephone calls/voicemails, I finally was able to get in touch with the school director. At no point did anyone return my phone call or call to see why my son was absent after an incident at the school. The incident itself was not an issue, as I know babies will get hurt as they learn to crawl and walk but it was how the school handled things following the incident that was the problem. Sunbrook Academy advertises itself as a safe and nurturing place for your baby to receive loving care and learning experiences. The Infant Care Program is committed to making the first transition away from home natural and easy for both child and parent. Our experience was anything but that. After several weeks of back and forth with the regional director or Cadence, I was finally able to review the video of the incident involving my son. It was as described but the whole ordeal left me very disappointed in the school and how they care for children. I unfortunately have heard more horror stories about this school over the last few weeks and had I known any of this prior to enrolling our son, I would never have let him attend this school.

Updating my review as I am now a staff member as well as parent of two Sunbrook children! From an…read moreemployee standpoint I feel so great about sending my children here. Everyone employed has a true love for what they do and always have the children's best interest in mind. They have a menu that serves healthy food and introduces them to new options. My daughter eats so much at school that she wouldn't normally touch at home! They get playground time twice a day & are constantly updating kid reports with fun pictures so I know exactly what they're doing and when. Love Sunbrook and so happy to be a part of their team!

I love this school sooooooooo much! My child has been going here for a year and a half and we have…read morebeen so impressed with every single classroom and teacher that she's had. The owners and front office are amazing - their heart and soul is this place and the kids and you can tell. The curriculum is great and she has learned so much ...and potty training was a breeze! This place is a godsend for us working parents who had a hard time putting our firstborn in daycare. But now our daughter always unbuckles her car seat as fast as she can as soon as we pull into school. She really looks forward to going. They are great at keeping parents involved and in the loop (even during this crazy covid time) and they send plenty of pictures of the kids during the day. What's even more amazing, they have implemented such great covid protocols that my daughter hasn't even had a cold during this time. At a daycare!?! Their safety procedures are working! We tried another daycare before this one, and we are so glad we switched - our kid has been much happier here. It feels like a second home.

This was the first daycare my 1.5 y/o went to and the amount of care they showed her was amazing…read more Her first week was a little rough, being a pandemic baby and so young, she wasn't used to being around people who weren't family. When she didn't eat certain things, the chef made her favorite food so she would be more comfortable or they gave her an alternative to make sure she had something to eat. I never worry about her being taken care of while she's at school because of how personable each staff member is at the school, from the director to the cleaning staff. I would definitely recommend this school to anyone looking for an amazing school to send their kids to. -N. Wells

So many options for ALL ages. Family atmosphere. Very attentive staff. Good vibes. Convenient.read more

We signed up for a family acct. One our first visit, we used the pool. The lifeguard informed me…read morethat our children had to take a swim test is they either (1. wanted to swim without an adult/parent in the water with them) or (2. wanted to be allowed to swim outside the arms length of the parent/adult). I was in the water with my 8 & 11 year old children because I feel like it is the responsible thing to do when you take your children to a pool regardless of their swim capabilities. I allow my 11 year to attempt the test for fun. The lifeguard wanted them to swim the length of the pool which my children can do. However, the lifeguard would not pass my child because the swim stroke was not perfect. I have personally been a lifeguard, swim instructor, and swim team coach for over 20 years. My children know their strokes but I have not forced them to be on teams or swim long distance. Do I want them to, yes. But I have not forced it. My children have good strokes for more than half the pool distance but get tired toward the end and get sloppy but are not in danger. The strokes just don't look as nice as they did. Our children visit our neighborhood pool just about everyday in the summer and swim unassisted with no issues. It is winter and perhaps the kids are a little out of practice in the 4-5 months since it has been warm enough to attend the neighborhood pool but again, not in danger and swim fine. But not competitive swimmers. We were told that my daughter did not pass the test even though she could swim unassisted the length of the pool. So we just tried to enjoy our time in the pool and planned to try again another day. However, then the lifeguard reprimanded me multiple times because my 8 and 11 year old swimming children were outside of an arms length of distance from me. Again they swim on their own, and I am in the water with them if they need me. The swim test expectations are too high and I now understand why there were no other families there on a Saturday afternoon. The swim test expectations are too high and the lifeguards to strict on their arms length rule for families to enjoy this pool. Again, I have been a lifeguard, instructor, and swim coach for 20 years so I have a solid base of knowledge with which to make this assertion. I attempted to connect with YMCA on this via email. My email was forwarded to the Aquatics Director and I have not received any response. We are planning to cancel this membership as our children cannot go and enjoy the pool because the rules are too strict and I understand this industry better than most. With rules this strict, the lifeguard is really a waste of money as they basically don't allow children in the pool and only adults may swim. I would still love a response but If I do not get one, we will continue with cancelation. Good luck if you have children and planned to use this pool.

This center has terrible leadership as previously mentioned. Obviously Susan Luma refuses to accept…read moreorganic reviews - that she is now soliciting "5 star reviews" on the exact day I make the public aware. So Let's speak more WITH Proof since Julia (on google) said any negative reviews are "lies". The (School Aged) children mentioned that Janette (Assistant Director) is "mean" and "yells at us" frequently. My family only attended for 3 weeks, and my eldest dreaded going. The experience was too new to have such a negative effect - but it did. Our eldest son (8 years old) was at his previous facility for four years, but since we were seeking a smaller facility for our 3 year old, we thought it would be a great idea to move them both together. That was the best thing we could have done because the immediate red flags begin to arise when told during pick-up regarding my 8 year old by Janette the first week for us to "speak with him about 'hugging' his little brother" & requested that he "stops babying him" in an attempt to comfort him when crying. Janette further went on to say that "[I] cannot believe what [my eldest child] says because he is a liar." 1. He is barely there (ONLY Monday's & Wednesday's - detail below). 2. Although 99% of the Staff are ex-employees of my eldest son's previous facility [Facility name redacted] - only Janette spent time with him for a very short time. Not long enough to make such a bold statement. Attempting to keep my cool, I wanted to investigate further how she reached that conclusion. Once questioned, she immediately back tracked and mentioned one incident where our Then 6.5 year old told his Best-Friend to hit his little sister - and the little boy did it. Realizing that doesn't fit the description of a "liar", she followed-up by saying "well, maybe not a liar. But I will definitely say he is a 'Follower'" As if that was better. To blatantly say that to a parent was jaw dropping. I reiterated to Janette that I WILL NOT tell my children to stop comforting each other, as long as they are not interfering disturbing others and on task. That is absurd, and quiet eye-brow raising. As far as why my eldest son was ONLY present 2 out of 5 days, that was the beginning of knowing Susan's communicational skills were subpar. During my two hour talk with Janette BEFORE enrollment and moving my eldest child from his stable facility - I asked if they would be able to pick him up from his Charter school as many facilities in the area do not. She said she would need to speak with Susan. Susan called me the next day and asked what days I need, as she cannot do all five days. I said ok, and "would definitely get him on Fridays since I don't have any afternoon classes. I REALLY need transportation for Mondays and Wednesdays since I have a 5 hour gap and then another class at 3:30pm. His dismissal time is 2:45pm. And on Tuesdays & Thursdays I have a 10am class" - No follow-up questions but she said "Ok. I got it. We can make it work" And we ended the call. My children started on Monday, April 8th, and that evening during pick-up I asked Janette, "Hey, are y'all picking [my child] up tomorrow?" She responded, "Oh. That's between you and Susan." and put her hands up. I was confused because she's been the liaison thus far. [E-mails attached below] Within one day, Susan said she already had "other scheduled commitments". Then, less than 1 week enrolled - they decided to "no longer provide after school care". Last line drawn was when I saw they were fraudulently billing for four days instead of two for my eldest child. I understood 1 possible mishap, but all three weeks when you started off (and made clear) the second day not being available? There is no way. When brought to Susan's attention about that and them not returning - she immediately (within 30 minutes) locked me out of the ProCare App. Good thing I took Screenshots :) Very unprofessional, immature, and passive-aggressive. Interesting how there is 10+ new positive reviews in ONE night from people who do NOT *currently* attend after I posted my organic review. I've never knew of an organic review to be made targeting to discredit a strangers. Again, bad business & the owner Susan is pathetic. Glad I listened to my children and used my spirit of discernment. The 100% Google reviews are solicited by the owner. I've been informed by current parent/family to confirm. Susan's professionalism is shabby, deceptive, and manipulative. She needs REAL help. Apparently other families (who aren't reviewers) had similar experience. Very unfortunate that she has people who will continue to deceive others on her behalf.

This was one of THE WORST childcare experiences. Our family was bamboozled, misled, and had much…read moretime wasted due to the lack of professionalism, experience, communication, and accountability. I am a firm believer in "A team is as good as its leader", and this center is a perfect example of poor leadership. We intentionally chose this center because of the 100% good reviews. However, many of the families below are no longer there and the center has been open less than one year. Very telling. All of the staff (with the exception of Kayla - who works in the Behavioral Health field) are highly inexperienced. We only lasted three weeks (too long) before I removed my children (8 & 3 years old). After my initial tour, I had an intentional conversation with Assistant Director, Janette, for about two hours regarding my 3 year old *current* phase/behavior (throwing tantrums) and his prior class dynamics (a very large class of 21+ students) who never had a chance to get acclimated since the teacher was overwhelmed with class size. Hence, we wanted our child in a smaller class to work on these behaviors and receive proper attention. I explained in grave detail that he is extremely independent (and if he fails to do something himself he will throw a temper tantrum). I gave detailed de-escalation techniques that have worked in the past and present, and mentioned that I am open to them trying anything they felt would have a positive outcome. She agreed, shared her confidence level and reassured me the center was well staffed with experienced teachers. That was false. Everyday the first week, I was met at the door without a proper greeting and a simple "We need to talk..." Between Susan (owner) and Janette (Assistant) I was scolded daily for approximately 30+ minutes about my 'disobedient' child. It happened so frequently that I dreaded taking or picking my child up so I had my husband intercept him if I had a long day. I became disillusioned early on. Often mentioned what he did "wrong" so much that by the second week I had to ask them "What did he do 'right' today?" Susan chuckled and Janette struggled to think of 1-2 things (although he had a "good" day) Since I received photos on the portal of him completing task/activities - I should be met with the same enthusiasm as when he did something wrong. The beginning of week two, Susan (owner) made some harsh accusations without merit about my 3 year old asking, "Does he not understand? [she] don't think he understands anything very well. He doesn't talk back to [her]" I was completely taken aback and disgusted. Instead of stopping there, she continued on to say "he reminds [her] of one of her After-School students who has an IEP". Not only is she NOT a psychiatrist - she was out of line to allude to another current child. For our first suspension, it was said he was "disrespectful". The "teacher" explained that my child repeatedly "slammed the door" on another child and she told him to "Stop" and he replied "'No!' very harshly." I spent the next 10 minutes informing her that she "is the adult", and should have intervened in 'Real Time'. There is no way you should remain stagnant long enough to have dialogue with a THREE YEAR OLD waiting for them to stop. Over the next few days, Susan informed me that another child (without incident) was "scared" of my child and "hides under the table" and that she would have to suspend him for "having temper tantrums" "being a disturbance" "being defiant to caregivers" called him "aggressive" and "a bully" and that he "cannot say 'No!' to staff." When I made mention that I was very transparent BEFORE enrollment, her response was "you spoke to Janette. Not me." NO ACCOUNTABILITY. Also, my 3 year old had EVERYTHING from his cubby in his hands (blanket, socks, shoes, and cup) struggling to meet me at the door when I entered BEFORE telling me she was suspending him instead of waiting for me. SMH The facility may LOOK nice, but I see why the enrollment is low and the longevity of families do not last. DEFINITELY Proceed at your OWN risk!! Edit: Susan is definitely nuts. Review her Google forced "5 star" reviews. All recent ones were solicited on the same day to discredit this organic one. There are more reviews in ONE night than there have been children within the past month. The math isn't adding up. Many of the reviews are from family and friends. Deceptive practices in childcare are wicked.

My kids have been going to the South location over 2 years and we LOVE it. My daughter started…read moreinKayla is wonderful and will answer any and all questions. Simmie(owner) is onsite regularly and will also always respond to any questions personally. They have a handful of staff that has been there over 10 years. Is there turn over with the young ones occasionally (yes) but they are the lazy ones who don't want to actually work.

the most chaotic driven daycare I've ever seen. The teachers are so lovely and bless their hearts…read more But, the management staff needs a serious upgrade. Ever since their last director, i have took a serious disliking towards the new one they have there. She is very rude always has a attitude and seems like she is never in the mood to talk to someone. The whole thing just seems very unorganized now because you see so many different faces and it's a constant fear of will my child have a consistent routine. i think it is just a really big management problem.