1. Crisafulli Bros. Plumbing & Heating Contractors

1. Crisafulli Bros. Plumbing & Heating Contractors

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Glens Falls, NY

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Crisafulli Bros. Plumbing & Heating Contractors

3.9 (21 reviews)
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Crisafulli Installed Navien Boiler

That odd metal cracking noise at 4:30am put my sleep addled mind to thinking someone is breaking in to my house...and I promptly fell back asleep. Several hours later, coffee in hand, the cat meowing at the growing flood rolling out from the slant fin clued me in - one call and Crisafulli Bros. Was there within hours, split pipe repaired, heat and water back on. Reasonably price and done right - we're CB customers for life!

Brand new hot water heater installed!

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4 months ago

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2 months ago

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11 days ago

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6 months ago

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3 months ago

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5 months ago

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8 months ago

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2 years ago

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2 years ago

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5 years ago

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4 years ago

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6 years ago

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11 years ago

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Review Highlights - Crisafulli Bros. Plumbing & Heating Contractors

It had a leak the night before & Ray called me first thing the next morning & had 2 guys over working on it before 8am!!

Mentioned in 4 reviews

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Comfort Mechanics

Comfort Mechanics

5.0
(2 reviews)

I lost my AC unit during the hottest stretch of the summer. Amanda and her team responded promptly…read moreand sold me the best unit at the best price. They don't pressure you to buy something you don't need, however were willing to quote any unit you might be interested in. The crew led by Jeff, Amanda's husband, was polite and efficient. I highly recommend them for AC work and plan to get a service contract with them for heat and AC. Great outfit!

Comfort mechanics deserves 10 stars. I am not being paid to write this. I know people read reviews…read morein an attempt to make a knowledgeable decision. The situation: My 25+ year old furnace was making a noise the day after Christmas 2022. The previous company I had look at the furnace back in August had informed me it was on its last leg. I attempted to call that company again for service. I didn't know it at the time, but it was lucky that they didn't answer their phone (despite indicating they were operating 24/7). Doing a little more research online I realized there were some legal issues stemming from bad business practices. So I did what everyone else does --I Googled to see who I could get to come check out the noise. My dad had always done all my plumbing and heating, but he passed away a year ago. I knew I was going to need to establish a new business relationship with a plumbing and heating company. Enter Comfort Mechanics. 1. They answered their phone. There was no attitude, only friendly customer service. I expected no one would be available until the next day to come out and check it, but I was wrong. Jeff was there within an hour and he called first. 2. The problem was quickly diagnosed and fixed. That's all he had to do. But once again, excellent customer service came in to play. Jeff noticed my furnace was not just on its last leg, but that something was cracked and most likely was leaking carbon monoxide. He offered to install a CO detector for my -- and my pets'--safety. 3. Satisfied that I had a CO2 detector, he went on to discuss the new problem and confirmed what I already knew: It was time for a whole new unit. It was just one more very large stress that I wished I could've avoided. But it's important to have safely running heat and air conditioning. Jeff walked me through a lot of options explaining the pros and the cons of each one and gave pricing that he could back up. Obviously any job could take more time or need more parts once you get into it, but he was able to back up the ballpark figures. His quote was half of what the other company had given me. Another perk was the new unit I was buying came with a sizable rebate from National Grid. But we all know what a hassle rebates can be, and we all know how difficult power companies can be. Here's the best part: Jeff's wife takes care of the submissions for the rebates. All she needed was the account name and number. That extra little bit of customer service is worth it's weight in gold. 4. If you have read this far, thank you, and I'll cut to the chase because I understand all you want to know is whether you should go with this company. I found this company and its staff to be friendly, polite, knowledgeable, trustworthy -- and could not have been more impressed. This is a family-owned and family-run business. They are honest and they back up their work. In the middle of my project they found other serious problems, and they communicated every step of the way. I always knew the full extent of the problem and was in complete control of the decision making for the solution. They cleaned up my messy basement and took away all the old units and even a couple other old pumps I had lying around. They were super considerate of my time, my money, my property and that I didn't want my pets to get out. Their clothes were clean and neat and their van cleaner and neater than my house! When I got a Walmart delivery during the project, I even had help carrying in the bags! The bottom line is when you have plumbing/heating/air conditioning problems it is going to be stressful unless you know how to fix it yourself. But Comfort Mechanics gave me peace of mind. I now know if I have any problems I have someone I can call who truly operates 24/7 and can fix my issues quickly and correctly. This is a hometown company with professionalism that is rarely seen nowadays. I would highly recommend them, and I plan on using Comfort Mechanics for all my future, HVAC needs. I am recommending them to everyone I know, from my neighbors to complete strangers. I feel as secure now as I did when my dad was alive. Thank you Comfort Mechanics!

Billington Plumbing & Heating

Billington Plumbing & Heating

3.3
(9 reviews)

We contracted Billington to do the plumbing when upgrading our bathroom. He does not give…read moreestimates, but we relied on the recommendation of a friend who had used him for some work. The work was OK, but our general contractor had to compensate for some things he didn't do. Billington's time at the house was a little over 12 hours, but the office billed us for 20 hours. We asked for an explanation and the response was that they have time at the supply house getting materials if they are not at the job location. We felt that the rounding up of hours, the number of hours at the supply house getting materials, and the number of hours listening to stories about the Billington's change in diet are excessive. It's great to hear that a change in diet has improved health, but it's not worth several hundred dollars.

When I hire a plumber I expect them to assess the job at hand and advise of any remediation needing…read moreto be done before the job begins. We recently replaced a piece of necessary plumbing equipment. All appeared status quo with no issues. A month later, on a trip downstairs to a seldom used storage room beneath the new fixture, I find we've added a 'swimming pool' - a flooded mess of ruined paint, sheet rock soaked requiring a tear out down to the studs. A call to Billington, the contractor who'd handled the install, was met with not, "We'll be out right away!" But a promise to come by in a few days. Upon arriving a few days later, we were told they didn't have the right tools to address the situation and would be back. Four days later having heard nothing we had to call again. Once again, several days went by until they were able to come out. At that time, it was denial city - it became the house's fault due to it's "age"...and it was the existing piping that was now, "outdated" and "should've been replaced" before installing a new XYZ...As we had been hanging around, waiting for Billington to come back out and address the situation, we had called in not only a handyman, but another local(see my other reviews) plumbing company to take a look at this situation as we weren't sure Billington was ever going to return. We were advised, that there was nothing wrong with the existing piping, and it appears that the problem was installation using the incorrect parts. I get it - mistakes happen, and had the response been a prompt, " we'll take care of it" I would've been not only impressed but more than willing to hire them if needed in the future. And while they did correct the issue, they were bold enough to suggest us filing a homeowners claim for the ancillary damage and made no offer to pay for the repairs to the sheet rock, woodwork, etc. So we'll be footing that bill as well. Lesson learned!

Mr. Rooter Plumbing of Saratoga Springs

Mr. Rooter Plumbing of Saratoga Springs

4.3
(12 reviews)

Did not know the problem, but my toilet would not flush anymore. Yet my tub and kitchen sink were…read moredraining all right too. They came down to check it out and see what needed to be done. I had allready used a plunger and an auger to free it, but it appeared to be further down than just the toilet. So they took the toilet off the base and checked that out, which I also checked out, and the line was frozen. That could be very possible that had something in the line that was blocking it from going out. They said they could try to work on that but it would be very expensive, so I declined in knowing Spring would be here eventually and possible get and opportunity to free it then. Beside the fact, that since winter will be here for a while it would probably freeze up again and the cost would not be worth it in this time period. In the meantime I am using a potty seat for the disabled and have a portable septic tank to empty the pail into which is working out fine now in the meantime until spring comes. But my kitchen and bath water are going down freely, so of no major concern right now.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

Crisafulli Bros. Plumbing & Heating Contractors - plumbing - Updated July 2026

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