I always come here for my post workout smoothie.The service is always good, but this one worker…read moreMaddie is always in a great mood. Love her energy.

Very disappointing experience at the Rockwall playa bowl location…read more I have visited at least 10 different Playa bowl locations and have always received consistent portions and quality. At this location, the fruit cup was significantly smaller than what I've received elsewhere--essentially a small cup of strawberries with very little Nutella for nearly $6. When we politely showed the manager, Kaylyn, photos of fruit cups from other locations, she dismissed our concerns and simply said, "We do it different here." When we questioned why this location was so different from every other Playa bowl we've visited, she rudely told us she would give us a larger cup to pour the strawberries into ourselves, but she would not remake it. Rather than handling the situation professionally, she laughed and exchanged looks with her coworkers while we were expressing our concerns, all in front of a new employee who appeared to be in training. She also rolled her eyes during the interaction. As someone in a management position, I found that behavior completely unprofessional. The owner came over and explained that this location does things differently, but no solution was offered. We also noticed the coffee tasted different from other Pliable locations and observed different ingredients being used than what we were told. The biggest disappointment was not the product itself, but the poor customer service and lack of professionalism when handling a reasonable customer concern. This is the first Playa bowl location I've visited that I would not return to. I've attached photos to show the different fruit cups I had ordered at a Tennessee location vs the rockwall location. Kaylin was dismissive, unprofessional, and just plain rude. This young lady could clearly use some more management/ customer service training

Amazing product, amazing customer service, outstanding staff! If you want Fresh food... THIS IS THE…read morePLACE TO GO!

There is a wide variety of different juices here and you can create your own. The açaí bowls are…read morewonderful too.

The Açaí Bar is one of the new retailers off of FM 548 next to Wing Stop and Lemon Drop Nail Bar…read more The inside is incredibly clean and has sufficient seating. The decor is minimal but bright, mostly images of the items they sell. Service was excellent. I ordered the Almond Berry Açaí bowl & it may have been one of the best things I've tasted this month. It was very refreshing, filling, and flavorful. On the menu it shows this bowl being discontinued because this location doesn't have any mulberries, but Lauren was sweet enough to let me still get it and substitute the mulberries for another fruit. I chose pineapple which was good, but I think was either canned or frozen based on the texture. All the other fruits were fresh and sweet. If you're not into açaí bowls that's fine because they offer a variety of other refreshments (smoothies, avocado toast, paninis etc). One thing I noticed before I left was that they're participating in Toys for Tots, so from now through December they're accepting new unwrapped gifts to be donated to those without for the holiday season. What an incredibly thoughtful way to give back to the community. So if you're in the area, give this place a chance to feed your mind body and spirit.

I've had them a few times now and they are legit! Prices are a little higher than some other…read moreplaces, but still pretty comparable. I love that they have so many organic options! The cashier is always super and helpful. The place has plenty of seating and games on the tables for customers to enjoy which is pretty cool.

I'm a First timer. Menu had a lot to offer ! The young man…read morewho took my order was soft spoken but polite. My green juice and breakfast quesadilla didn't take long and the young lady who made it took her time and paid attention to detail ! Homegirl was LOCKED IN ! It was also cool to see the manager come out to help once the mid morning rush flowed in. Additional feedback: Maybe implement some warm customer sevice skills such as speaking to your customers when they walk in with a quick GOOD Morning or WELCOME TO GRAIN & BERRY and or upon handing over the order tell your customers to have a great day or thank for sharing your morning with GRAIN & BERRY. This lil act of kindness can shape someone's day and it adds warmth to service provided . I would come back

This place was legitnesss!!!!! The owner BJ is awesome, customer service was great. The bowl was…read morefire! I don't eat healthy but this I would definitely recommend and get again.

Food: Forgot to take pictures, but I got the coco power bowl, and had them switch in chocolate…read moreprotein, instead of vanilla. They did forget to top me off with the almond butter though Service: they were all nice. Young kids, but they were very fast, & good manners Ambiance: tropical, fun, & a bit small Will go back, it is a good place for a protein packed bowl, after a jog

Honestly, the ambiance here felt really Hawaiian and tropical, which I loved. The drinks and bowls…read morewere clearly made with a focus on being both healthy and satisfying, which is a nice touch. Service was great too -- the staff were patient and helpful with all our questions. The only real downside for me was the price, which felt a bit too high for what it is.

Have you ever had an experience that left you speechless? Today was one of those days. Never order…read moreahead at this location.

On 2/28/26 visited your location and usually get terrific product. But this day must've been an off…read moreday. The smoothies we got were just cold water with a hint of fruit and sweetener. Food was great full and hearty portions. But the smoothie person wasn't presenting your best product. Hope things are better in future endeavors.

I like this place a lot. It has quickly become a go to! I love using their drive thru…read more I hope they expand their menu I only really ever get the vida bowl and creating my own bowl is kinda intimidating.

My friends and I went today after a workout and it was perfect! The service was great and the girls…read moretold us they had free samples if we wanted to try any of the flavors. The inside was cute as well as outside. The bowls were delicious overall, I get a bowl almost three times in one month ;)

I usually get the same drink. Well on this latest visit I finally tried something new. I stepped…read moreout my comfort zone. The WAKE UP CALL was yummy. It definitely wakes you up. The ginger and cayenne combo is amazing. It warms my stomach. Yet it's refreshing too. Service was good as the staff is always pleasant and polite. Ambiance was cozy as it's decorated with Christmas cheer.

Customer Service top tier. I was greater when I walked in and acknowledged again while waiting. I…read morewanted something fresh and I was in Frisco so I stoped in for a juice. This place is so cute and very clean!!! I love the small lounge area. Only thing missing is a restroom. Outside of that, I will definitely return! Make sure you sign up for rewards. You get one point for every dollar spent