AMAZING - beyond expectations service. Super kind, proactive owner…read more Due to a series of unfortunate circumstances, we ended up in a bind with no drivable car and need to leave for a trip the following day on a Saturday afternoon. Despite this, Derek and his team were able to resolve the issue and went way beyond the extra mile to get us a loaner car and enable us to still make it on our trip. Super pleased and grateful for the service at Don Jackson.

I came here for my first oil change and recalls on my vehicle. This is the first time being at a…read moreJeep/Dodge dealership so I wasn't sure what to expect. I made my appointment online to make sure they had adequate time to work on my vehicle. There wasn't many people working on a Saturday but unfortunately due to my work schedule, I had to make my appointment online on a Saturday. I made my service appointment with Carly who was super friendly upon check in. She told me it would be approximately 2 hours. I was like no problem. The waiting area inside was nice and big. There were TVs, coffee, cold bottled waters, and some fresh popped popcorn. There was color books, toy cars, and etc for the little kids. Bathrooms were clean. I checked out the showroom had a nice variety of cars there. The sales employees were friendly and asked me if I needed help. A super friendly master technician offered to give my little kid ice cream which made his day! We spoke and he was super knowledgeable and nice. By this time, Carly came to tell me that my car was ready. It was actually finished a lot faster than I expected. They were running oil change specials where you can get them like for 3 for $200 or 2 for $145. Great prices for oil changes. I had a super great first experience here and can't wait to come back again. I definitely recommend this dealership if you need to bring your Dodge/Jeep/Chrysler/Ram to get serviced!

Although I did not buy a vehicle from here, I appreciated the time they took to show me the vehicle…read moreI expressed interest in. When I called, there were a few vehicles that had caught my eye. However, I needed to drive them and compare some features. When I arrived, the salesman was ready with the keys. We were able to complete the test drives and give me more info on the vehicles to make me feel comfortable moving forward. Ultimately, I did not purchase a vehicle. But I did not feel rushed. The salesman was patient and informed. He made the experience simple and I will come back to see what they add to their inventory.

Issues with service department manager, Dwayne Boyd, assisting to honoring bumper to bumper…read morewarranty for an on going battery issue. Will be updating reviews with details shortly after final conversation with the GM Warranty department.

Jessie and Preston are the best! Knowledgeable and will not sell unnecessary repairs or overcharge…read moreyou.

service was flawless, car done as promised, way lower prices than the Honda car dealers, family…read moreowned.

Went in on a whim one Saturday afternoon knowing we had to get a vehicle for our son who was…read moregetting his license soon. Left about an hour later with a great vehicle at a great price. Chuck and his crew were 100% perfect with everything! My family will definitely do business again with Chuck Reynolds!

I bought a car from Chuck 3 years ago. He was really fair in his dealings with me and gave me a…read moregreat price for a 2005 Honda Civic. I really appreciate him and would definitely do business with him again.

We traveled from Savannah to check out two cars at this place. They had good reviews or we wouldn't…read morehave made such a lengthy journey. The car lot was very clean. Everyone we met there was super nice. We worked with Caleb mostly and he was very patient with us. Chris was our original contact. He kept my daughter informed of the status of the vehicles before we got there. Chris was also the finance guy. It wasn't a fast process. It took a few hours to get it all done. The owner was nice and he had the car my daughter wanted detailed and the car looked new. We would go back. They were all very relaxed and there was no Pressure to make a sale Or a decision.

Buyer beware! Within two days the seemingly excellent truck started lighting up like a Christmas…read moretree! Called the sales manager, who suggested we take it by the auto parts store to see what the error codes were, since we weren't close by. They couldn't get a read since the codes only appear when driving. Took it to my mechanic, and a second opinion a few days later. Diagnosis: needs a motor! Called dealership and kept getting the run around, dodging calls. Never would make a realistic offer to make things right. We now have an expensive lawn ornament until we can come up with another $12,000 for a motor.

Rodney and Wille, especially Rodney were so nice and helpful. Had my oil changed. We also have…read moreemissions test there on all vehicles.

I thought it would be too costly to do an oil change at a dealership so I went to Herbert…read moreAutomotive. The charge was $114.98. I found out the Toyota dealership charges $79.00. Also I was told I need new brake pads immediately and that my brakes failed the fluid test. In checking with a reputable repair shop, I have about 30% left on the brake pads and can wait a while longer before replacing. Also, the repair shop is not aware of a "test" for brake fluid. I will not be going back to Herbert.

Mike sold me a 2007 Tacoma. This place is fast and efficient. The price was fair and the vehicle in…read moregreat condition for the age. At 79 yrs old I feel like I am a fair judge of character. Immediately I felt at ease with Mike and after a few minutes felt I had known him for years. Thank you Mike. After 3 months of searching I found the ideal truck for my needs.

Mike is simply GREAT! We've bought around six cars from him, and every experience has been…read moreoutstanding. He's a man of his word -- every promise made has been 100% kept. The cars are always reliable, fairly priced, and exactly as described. We've also sent several friends here, and they've had the same amazing experience. It's rare to find this kind of honesty, integrity, and consistency in the car business. Truly a 5-star dealer we trust completely!

Pgalles I had a…read moreterrible experience with this dealership. After I purchased my new argo , I had to deal with constant repairs on the unit. I'm unable to take it to their dealership because I'm so far away, so I've had to take it to the dealership closer to me. On one of the repairs, the technician from their dealership walked me through the repair over the phone, and I did it exactly the way he told me. But after the repair, The Argo continued to act up. So I took it to the dealership close to me to find out what was wrong. They told me that because of the repair I did. Previously, it caused it to act up and cause more damage to it rather than fix it. I am out of $750 because of this incident. I contacted the owner of the dealership, and he got verbally aggressive over the phone. So I just wanted to tell customers about my personal experience. He refused to help me with the repair costs.

Their vehicles are lemons and their customer service is rude and unhelpful. Avoid!! I wouldn't…read morerecommend buying even a little red wagon or a matchbox car from them. They will butter you up and sell you some good looking, sleek piece of junk and then a few days later trouble will start with your new purchase and you will be on your own. Do not fall for their "we're all family here" crap. They do not care about whether they sell you a good, quality car or whether or not they can help you in any way in the future with the vehicle you purchased from them. They will tell you they fixed something on your vehicle but it's a lie. They have scamming and dishonesty down to a science.