The appointment was on time and my Puppy seemed to enjoy everybody there. I also like the Reminders I get because it helps me to remember when to make an appointment. read more

They listened to my requests and didn't differ from them! Very nice people and understanding of what Zi wanted with my 2 dogs.

We walked in for a simple nail trim, but they had a cancellation and were able to upgrade us to full grooming. We have a very timid rescue who is afraid of everything, and the staff handled him with incredible patience and kindness. They even brushed his teeth! He came home smelling amazing, looking great, with perfect nails--and most importantly, he was happy. As new customers, we're sold. We won't be going anywhere else. So refreshing to find a place with real compassion compared to the big chain groomers. read more

Great service. Reasonably priced. My dogs love it there and they look great when they are finished!

Critter Clips always treats our Piper (a sassy Teacup Yorkie) to a wonderful spa experience. She is an anxious pup, so Critter Clips gives her all the tender care she requires. read more

I have my 2 poodles groomed here. The dogs always come out happy and beautiful. My main groomer retired and recommend I go here as she was trained here. It has been at least 5 years now. My mini poodle has been cut and scraped at another big box grooming center in town so to have her be happy and not scared is important. Recently, we have had to bring both our German Shepard and Jack Russell Terrier/Healer there as they have had run ins with a skunk on our property. We tried ourselves to get the smell out but Critter Clips took the time to wash them numerous time and they looked and smelled great all three times. read more

You have got to go to Critter Clips they are the best in town!!! I was a walk in for my bunnies nails to be clipped and Terry (I believe her name is) did a fabulous job in spite of bishop being a little rambunctious. The other gal, who was cutting Bishop nails also did a fabulous job!! Thank you both and I hope to see you again if you will allow Bishop back!! If you have an animal that has a difficult time getting his/her nails clipped this is a place for you, they are kind respectful of your animal, and truly love their job...and it shows!! Thank you again !! read more

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I have used Critter clips for the oast 3 years for my Bernedoodles. They are reasonably priced and do a great job. read more

Critter Clips - Pet Sitting Near Me - Colorado Springs, Colorado

Owner and staff are amazing. They are great at what they do and provide excellent service. You can really tell they truly care about their furry customers! I have also boarded my dogs here and I can rest assured they are in great hands. Highly recommend Critter Clips! read more

If groomers had state license requirements I'd file a complaint on theirs, but this yelp review will have to suffice. I should've heeded the other reviews. This was my 2nd time using Critter Clips. $75 for a large groom is unheard of, but shame on me because ya get what you pay for. After my pups last groom here I had concerns about a long scratch on his inner thigh, but understanding this is a school and accidents happen (even at experienced groomers) I decided to come back. I made sure to mention the scratch directly to the owner at drop off and she assured me it wouldn't happen again. Said something like "I know exactly how that happened, I'll talk to her." I want to emphasize my dog was not matted. He gets brushed regularly and the owner even asserted he was well kept when I apologized for all the dirt because we'd just come from the park. He's been groomed every 6 weeks for two years and is trained to be a good boy for the process. I say this in case they try to dispute what's below by lying. The owner even told me he did well when I asked at pick up. At first he seemed fine. I even left a tip! Got home and noticed a bald spot on his ribs where they shaved way too close. Couple hours later he's licking at his ankle pretty incessantly so I did a more thorough examination. They knicked the paw pad at his ankle on his front foot severely enough that a little piece was hanging off. Reminded me of when I catch skin shaving my leg. Luckily I have a doggie first aid kit so I cleaned it up and put EnteDerm on the wound. He's had to wear a sock all day to prevent licking so of course he's doubly miserable. There're also scratches in the crease of his thigh as well as multiple other spots where they shaved way way too close, all the way down to the skin. The owner checked us out at pick up personally and didn't mention any of this, not even the bald spot which would have been obvious right away, unlike the wounds which I can concede may not have been evident in the moment if they didn't bleed. In my mind these students had guidance and accountability when entrusted with peoples pets, but apparently it's a free for all back there. Don't event want to imagine what my guy went through that didn't leave a mark. Suffice to say we won't be going back. read more

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They did an awesome job with my tiny yorkie ! She was in desperate need for a grooming. I was very happy with the results. Will definitely be going back. read more

Critter Clips - Pet Sitting Near Me - Colorado Springs, Colorado

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They did a great job, giving my Aussie doodle a winter cut impressed with their grooming

First time using this place on the recommendation of a friend whose had her 3 dogs groomed there for years! Absolutely thrilled with their services! Don't hesitate to take your pups there! read more

This is an absolutely awful grooming place! We always go to Stubby Paws which is an amazing pet salon but we decided to give this place a shot since we had a coupon. This was a huge mistake, we have a specific way we like our dog's hair to be cut and this groomer did the complete opposite. The feet were not cut, our dogs face was cut unevenly and looked like an old man. We had to have the groomer recut our dogs hair because she did such a bad job. In addition, the place tried to charge us more than the coupon stated. This place has no positives about it, terrible customer service and terrible grooming! We will continue to go to our favorite place, Stubby Paws! read more

I used the coupon and I guess That means you don't take time to do it correctly. My cats main was crooked, her leges were not blended well at all and her shave is not smooth. I don't think she was washed either. I told them I bath her and she does not need dry shampoo When I mentioned it I was told that happens when they get tired of being groomed. She has been groomed many times and that has never been an issue. read more

Critter Clips - Pet Sitting Near Me - Colorado Springs, Colorado

After taking our greyhounds here for 19 years we were very surprised when we picked up Sadie,12 yrs old, limping, with 3 torn pads on her front paw. It seems they tried to push her in a kennel (of which she is terrified) and didn't stop when they saw her reaction. WE WILL NOT BE BACK. I can't tell you how guilty I felt that I allowed something like that happen to her. That was on Wednesday and she's still not back to her old self. Shirley Helland read more

I've been going to Terry and her crew for 15 years with all my dogs. My dogs love going here. They treat them like their own. My oldest dog Mars has been going there so long that if he sees the owner going to the back door he runs through his legs to get to his car to go home with him lol. My kids are adults and have there own dogs and drive from Pueblo just to bring there dogs here. read more

Critter Clips - My old fellow Mars he goes again next week - Pet Sitting Near Me - Colorado Springs, Colorado

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2 friends used citter Clips and one was shaved to the skin and the other dog was given no water for 7 hours and nail cut to the quik on for nail.. DO NOT TAKE YOUR DOG HERE read more

My mom dropped her dog off here when we went out of town a couple months ago. They seemed very nice and well organized. The dogs don't stay in cages, but instead have little rooms for each of the dogs. Based on the name and the location, you'd never even guess that it was a boarding location, seems like just a groomer at first glance. They opened up specially for my mom to pick up her dog (not usually open on Mondays). I was impressed with what I saw. read more

They do such a good job with my little Pinot! She is a rescue and scares easily. She does well at Critter Clips!

I don't understand what all the negativity is about in this forum. They're a wonderful place to take your dogs for grooming, doggie daycare and boarding. In comparison to other boarding facilities, this one is top notch. Your dogs are not kept in tiny cages and exercised once or twice a day. They are provided with spacious rooms on overnight stays and during the day, they are free to roam into a very nice outdoor area where they can play with other dogs. Water is freely provided in over-sized containers situated in every area accessible to dogs. The owner and manager are exceptional people. Dogs are shaved for two reasons: Owner request for their summer cuts or due to extreme matting of the coat. I guess you just can't believe everything you read. Unhappy people or those that can't be pleased are usually the ones that yell the loudest. read more

I was in disbelief at seeing my dogs after having them groomed at Critter Clips. They were, literally, generically groomed with no attention to the few simple instructions I gave. Last time they were beautifully groomed by three different groomers. They were busy and probably had overbooked the Tuesday before Thanksgiving. The owner had actually scissored them down with no attention to preserving their natural beauty or characteristics. How could this establishment be a groomer training school? I did call the owner and expressed my disappointment. She offered a free grooming but I am hesitant to return. read more

Took my golden to Petsmart.. was a disaster (never again!). Brought her here and she looks amazing! Staff was friendly and professional. Will definitely be coming back. read more

I would absolutely not recommend this business if you need a cat clipped. I was told I could be with my cat and this groomer said they would listen to how I wanted him trimmed (I would have done it myself but could not do to a recent injury). I was not listened to. When I arrived, I was not allowed to be with my cat, the clipper cut him in 3 places, the groomer (not Gerri) would not brush out his tail, and the clip was VERY uneven due to the groomer not having a guide on the clippers. I then paid more than I pay for my dog to get groomed for this one trip for the cat. read more

I have taken my 80lb Malamute mix to Critter Clips now at least 4 times and he looks great every time. I have no issues at all with this groomer, they use the furminator on him and really get all the loose undercoat out. They are not the cheapest in town, but I have tried PetSmart and a few other smaller local groomers, and keep coming back to Critter Clips because they do the best job on my baby. Highly recommend this groomer. read more

They took such good care of my sweet Ollie who is skiddish by everyone he meets and got all of his Matted hair under control. I couldn't sing their praises much higher than I already have! read more

We took out two dogs in to be groomed they look awesome :) great experience with Gerri Hall . She did a beautiful job on my Bouvier he is hard to groom lots of hair . And my lab mix was beautiful furminated and super clean . We will me going back . read more

I have taken my dogs here for several years. Last visit was the summer of 2012 and will be the last. When making the reservation several weeks ahead of time, I was not even told that they had moved. The new location was vastly different. I did not recognize any of the people and had to verify I was in the correct location, as there was not sign. It was not clean or organized, should have walked out then. The actual grooming was not up to par either. Lastly, they would not take a debit/credit card as in years past. I wasn't notified of this until I picked my dogs up. That was the first and last visit to the new Critter Clips location. So disappointed as they were first rate for a long time, but no longer. read more

I brought my 5 month puppy here and I was really upset and disappointed with the job they did. I told the lady to only cut half an inch off and she cut all of his hair off and the worst part was that she didn't leave his hair even by his nose. He's very stubborn and i can almost guarantee she forced him to cut his hair because he doesn't let anyone touch his face. Don't bring your pets here. They clearly can't follow orders. When I called to complain they had horrible customer service as well. read more

DO NOT USE THIS GROOMER! They scraped my dog in 3 places, causing me to have to take him to the vet. I incurred a bill of almost $100 at my vet. The groomer scraped his testicles, his penis and his thigh with the clippers. My dog was in pain and could not even sit. When I called the store to complain, they acted as though they were clueless, and all they offered was to reimburse me the grooming fee. I was shocked they showed no remorse or concern for my pet. These people are in business for the money, not the love of animals. read more

WARNING... Little Shop of Horrors. CRITTER CLIPS Dublin/Academy- Manager Kim. Took Cassidy in for grooming.. Picked her up 7 hours later..she drank two huge bowls of water (what, no water given?!!) 4 of her nails were cut to the quik..and bleeding, she spent the evening licking her paws!. Called for manager to complain (Kim) no apology, no acknowledgment.HUNG UP on me! Wow! DONT take your babies to this groomer! read more

Paid top dollar for a shoddy job. Shaved bald (to cut and bleeding on mouth area) didn't bother with trimming legs and sides, then shaved her to skin in other places. The haircut looked like a 3 stooges haircut. And on top of that, she is still shedding like crazy, there was no DE shedding done even though we paid for it. Gave them many opportunities to make it right and was completely ignored. They could care less if you are dissatisfied. NEVER ever AGAIN. Lousy job and people need to know that. She looks like she didn't even have a haircut but an accident on her behind. Shaved her hind quarters bald (like a baboon). read more

The previous reviewer is correct, the rooms are big and not at all cage like. They will provide it, but you are also welcome to bring bedding or toys to make your dog comfortable where other places don't want to have to keep track of that stuff. The dogs are allowed to play in a fenced indoor area too, so they aren't kept in their room all day at no extra charge. The nightly rate is already affordable, but especially when you consider that other places charge almost double to let the dogs play! read more

I bought a LivingSocial coupon to have my dog groomed. You certainly get what you pay for. After giving instructions I leave. I come back to pick up my dog (a cocker spaniel) and he's been completely shaved, ignoring all instruction given. Not only that, but the cut is choppy and uneven. I will not be returning and don't suggest it to anyone else. read more

I took my cat here for a bath and comb out. When I picked her up She was still wet underneath, and was matted because they had not dried her (long haired cats will mat if not dried). I called and told them about the problem. They said to bring her back and they would comb her out. Took her back and it was as if they didn't know how to properly remove mats as she was exactly the same as when I dropped her off. They would not listen to my complaints offered to come back again. NO THANKS!!! It used to be a great shop, but unfortunately it is under new management and is a subpar shop. Go somewhere else! read more

I guess it's hit or miss. The first time I took my Westie, I thought they did a nice job. The second time I'd have to say she received the worst cut EVER!!! Her hair was uneven, choppy, and she really looked ridiculous! I won't go back. read more

My husband and I boarded our two little doggies with Critter Clips and we were very happy. Great service, very friendly staff. Took very good care of my two little ones. The place was very clean..did not smell of dogs at all! They were not caged..they have little rooms big enough for my two little shih tzus be comfortable during their stay. I was able to call and check on them. I feel very comfortable taking my babies to Critter Clips again. read more