Having never called a similar type of company, I checked with three... This company was incredibly…read moreprofessional beginning with Ms. Jackie. She was fantastic and able to describe what her company could & would do to eradicate the nest of yellow-jackets& wasps that had taken up residence up inside of my soffit and roof rafters. Jackie quoted me a solid price for full service and did NOT try and upsell my situation. They could have responded as an emergency, but I declined and 1.5 days later Service Tech Josh arrived after calling me and providing an exact time of arrival. When Josh arrived, he was prepared, clean, neat, orderly and with a professional, fully stocked service truck. Josh took time to " listen" to the specifics of my issue and was soon changing into his full suit of armor to fight these pesky yellow-jackets. Josh got up into the areas required without causing ANY damage and destroyed this nest of well over 300-500 yellow jackets. Josh showed no fear and took these pest on a SEAL TEAM 6... When done, Josh cleaned up everything and digitally handled all billing. Please note: billing was 1/2 of what was quoted me for the same work by two other local companies. They also did NOT try to upsell me on a quarterly home visit etc. This company did what they promised at the price I was quoted. In my humble opinion: Critter Ridders is the best at what they do in CNY. Paul Clapper, Syracuse, NY

From the owner: Guaranteed pest control solutions. Serving Syracuse and Central New York since 1930read more

Greg has an outstanding business and a stellar reputation. Always personal, professional, and…read moreprompt, his expertise and persistence yield great results with problems eradicated. He answers or returns calls in a very timely manner, explains his process, and addresses any questions or concerns. I highly recommend Greg for the exceptional service that he provides and for being a terrific person.

the company was beyond helpful and understanding with my whole situation and went above and beyond…read moreI appreciate it so much. Highly recommended for any rhodent or insect problem

I prepaid for my bees, wasps and ants service for 2026, as of today they didn't complete the serve…read more cus did not return my calls . How can I get my refund for the service I paid for

Do not use Gannon pest control. They used to be good but no more. On March 5 2026, I paid to have…read morethem spray for ants this season. They said it was a promotion. They have not come yet, I have left SEVERAL messages on the phone and their "rock star" employees have not contacted me yet. I still do not know WHEN they are coming.

They are expensive, their customer service is terrible, and they don't follow through when they say…read morethat a service will be provided. Their communication is lacking except they send prompt bills.

Absolutely horrible customer service. We have been waiting for them to resolve a rodent issue since…read moreJuly, it is now the end of September. There seems to be no urgency or interest in resolving our issue as a Customer. We made a huge mistake in doing business with this organization. Totally and completely dissatisfied, and I hope noone else goes through what we are experiencing.

I had been battling a biting bug for about a month. I thought they were fleas, but not 100% sure…read more Most services were an arm and a leg, but Jerome offered a thorough home inspection for a small fee. As I was at my wits end, I decided to hire him for a consultation and assessment. As it turned out, all my hard work payed off and he determined I had beaten the problem. I felt it was money well spent to know the probable culprit and to know it was gone.

I'm so fortunate to have chosen Pestmaster to rid my home of unwanted pests. They are…read moreprofessional, thorough, polite and respect my property as well as my concerns. They share their knowledge about chemicals to be used and results expected. They go beyond their promise and add a human element of care. You would do yourself a favor by using their services. An added plus... they return your phone calls!

I live in Dewitt and recently had a pest control technician from this company knock on my door. I…read moreanswered the door and they tried to sell me their services and their selling tactics were very pushy and annoying. I told them I already had a pest control company, they asked me who it was and I told them I use M&M pest control and they were quick to say they don't do good work. This is absolutely not true, I've been with this company for YEARS, they are consistent with their work, affordable, and reliable. I've never had a problem, Mike and Mark are so nice and very friendly. I have many friends and neighbors who also use M&M pest control and have no complaints and nothing bad to say. It was very unprofessional to ask what company I currently use and then to start talking down on them, bad way to try and gain new clients.

The ants actually came inside and inundated the house every time they sprayed. Compound that with a…read more$250 contract cancellation fee and you get 0 value from them.

Worked with them many times & they are always punctual, knowledgable, & professional. Highly…read morerecommend.

Prompt, polite service. Confident our needs will be met. Very professional. We've worked with…read moreOrkin with previous houses and have been consistently pleased with the results.

Reasonably priced and perform timely services. I have not had any issues for services to date…read more Their customer care number can have a long hold time, and some of them are not fully trained. But the ones who are fully trained are knowledgeable and efficient.