Prompt, polite service. Confident our needs will be met. Very professional. We've worked with…read moreOrkin with previous houses and have been consistently pleased with the results.

Reasonably priced and perform timely services. I have not had any issues for services to date…read more Their customer care number can have a long hold time, and some of them are not fully trained. But the ones who are fully trained are knowledgeable and efficient.

On August 19th, I contacted Aptiv Pest Control to cancel my monthly service due to an out-of-state…read moremove and transition into an apartment. I was transferred to a supervisor named Precious after being disconnected on the first attempt and having to call back. I explained to Precious that when I originally signed up, the sales representative used a tablet and strongly pressured me to sign on the spot. I expressed hesitation, but he assured me that canceling the service would not be an issue if I had to move. Despite this, Precious continually referred back to the service agreement, ignoring the context in which I signed it--with a high-pressure sales tactic and verbal reassurances that contradicted the contract's terms. I asked to escalate the matter further, but Precious stated that she was the highest point of contact available and refused to provide additional channels for resolution. As a result, I have filed this complaint with the Better Business Bureau. DO NOT SIGN UP WITH THIS COMPANY. BE AWARE they are not customer service oriented and have pushing sales people who walk around with tablets and ensure that the company will work with you if you have to relocate.

From the owner: Pest problems in East Syracuse can quickly become year-round concerns without the right plan…read more Aptive Pest Control serves the surrounding East Syracuse area, helping homeowners in and around East Syracuse manage common pests with customized treatments built for local conditions. From ants, spiders, cockroaches, mosquitoes, rodents, wasps, ticks, and fleas, our services are designed to protect your home year-round. Our team is ready to help, with next-day service available. Call us for a free quote.

They are expensive, their customer service is terrible, and they don't follow through when they say…read morethat a service will be provided. Their communication is lacking except they send prompt bills.

Absolutely horrible customer service. We have been waiting for them to resolve a rodent issue since…read moreJuly, it is now the end of September. There seems to be no urgency or interest in resolving our issue as a Customer. We made a huge mistake in doing business with this organization. Totally and completely dissatisfied, and I hope noone else goes through what we are experiencing.

Did the inspection, reassured me there were no nests and then treated the whole exterior house for…read morebees/wasps. Appreciate the ability to call them back if any show up later.

Super Service! It's the busy season for them so I had a little trouble connecting with Bugs Bee…read moreGone...so in the meantime, I tried another service. The problem was bees - the other service said they couldn't do anything unless I could find the hive....um, isn't that THEIR job? Glenn came the same day I called. I showed him where they were buzzing about...he sprayed, and today NO BEES! So glad I didn't use the other service. This is the second time I've needed a bee service and I'm glad I've used them both times.

Answered our call quickly and were out the next day to take care of our wasp and hornet problems!…read moreVery good communication and gave us good info on our issue.

Had a large nest of Bald Faced Hornets and needed help. Called Dave and he set a date and time,…read moreshowed up early and got it done quick and simple. Very knowledgeable and friendly and will contract him for annual spraying in the future. Courteous, friendly, informative, complete with paperwork! Worth contacting him!!!

Greg has an outstanding business and a stellar reputation. Always personal, professional, and…read moreprompt, his expertise and persistence yield great results with problems eradicated. He answers or returns calls in a very timely manner, explains his process, and addresses any questions or concerns. I highly recommend Greg for the exceptional service that he provides and for being a terrific person.

the company was beyond helpful and understanding with my whole situation and went above and beyond…read moreI appreciate it so much. Highly recommended for any rhodent or insect problem

Worked with them many times & they are always punctual, knowledgable, & professional. Highly…read morerecommend.