On Tuesday, May 30, 2017, I had an appointment at 7:30 AM at Suburban Imaging. My doctor and I have…read morebeen trying to figure out what is causing some health issues, so he ordered a CT scan. From the phone call to set up the appointment, to picking up the contrast for the test, to the exam itself, the service, professionalism and respect that was shown from all the people with whom I interacted was first-rate. When you're getting an unfamiliar exam, it's nice to have people put you at ease. The facility is easy-to-get-to, super clean (VERY important to me!), and there was a nice private room where you can change and lock up all your personal belongings. The exam itself was easy, and not like what I thought. It wasn't a complete chamber, but it wasn't as loud as what I thought CT scanners would be. Again, this piece of equipment was more like a donut. Mmmm. Donuts. I wish I could remember the name of the person who helped me with the exam. She was so professional, friendly, and kind. It made the entire process, including the IV, more pleasant for me. I truly appreciate it. And to top it all off, three days later, I received a thank you card in the mail that was signed by two people from Suburban Imaging. You don't see that every day from healthcare facilities!

I had a MRI on my knee the staff was very friendly and helpful. They explained the process to me…read morestep by step and reassure you through the whole process.

Let me first say that I've been going here for years without any issues. 2 weeks ago I went in for…read morea mammogram and it was the worst experience that I've ever had with this procedure. The technician kept pushing me into the machine while complaining that I needed to relax my shoulder more. I tried for her but she wasn't happy with my position. She then said that there was a history of my doing this in my chart. Before I could respond she said that I was making too much of this and that most women were OK with this procedure or words to that effect. This is where I began to lose it and I told her that I didn't know any woman who were OK with mammograms. How the hell did she know what I felt during the procedure. People tolerate pain differently. Also if you want a person to relax try not shoving them. The day after the procedure I had a rash underneath my breast from being pushed and having my skin rub against the machine. It took a few days to heal. I'm still dealing with some neck pain from the abusive treatment. So if you think nothing of getting a mammogram this is the place for you. But if you want to be treated respectfully find another place. BTW on a more positive note I found the office staff to be wonderful.

Just showed up for my appointment. Apparently the systems are down and there was NO WAY to call me?…read moreI traveled ALL the way from White Bear Lake to Edina. Last time I will be coming here for mammograms! How LONG has the system been down you ask? 2 Weeks!! WHAT???

The Radiation Therapy Center has a great staff and provides excellent care. They are caring and…read moreunderstanding while providing treatement.

BEWARE! I was told upfront that the charge for a calcium…read morescan was $175.00 and that my insurance would not pay for this scan. I paid $175 for the service at the time of my appointment in November 2024. A few weeks later Rayus submitted a claim to my insurance company for $531.12, which was denied but paid by my FSA account. I never provided nor authorized Rayus to contact my insurance - why would I - I paid for the service at the time of the appointment. After many, many frustrating phone calls to Rayus the charge to my FSA account was eventually reversed. I still dont know why Rayus charged an additional $531.12. When I questioned this no one at Rayus could tell me what the charge was for. Then in Feb 2025, I received a check from Rayus for $531.12. I have not cashed the check because I am not due this money. I have made many attempts to contact Rayus customer service to try to resolve this and return their check. Then in May 2025 I received a letter from a collection agency stating I owe $531.12. I called the collection agency on 5/18 and 5/29 and explained this mess and also told them I have an uncashed check from Rayus made payable to me for the amount they are stating I owe. The collection company reps were understanding but said they said they cant resolve the matter because no one from Rayus is following up with them. I don't know how a company like Rayus stays in business. They are not ethical. And their customer service is a joke. Beware!

Awesome experience with both the MRI and the injection. They care about their patients.read more

Just by reading some of these reviews, I'm so glad that I've had nothing but awesome Care by Tria…read moreOrthopedic's. I would recommend them any day.

Tria Surgery Floor 3. My complete reverse Total Replacement Shoulder Surgery two days ago. They…read moreopen early. And my surgery moved from 7 am to 12:35 pm. Much better giving you your four hours prior time for black coffee, clear beverages and a better nights rest before., They called early in route to say I can come earlier and thrilled. Parking in ramp and lot free but more crowded at 10:35am arrival. Parking very close to entry. Check in 3rd floor. Efficient. ID and insurance required, person who will be driving you home. Waiting room right there with monitor to tell driver what phase you are in the procedure. Dr Walsh my surgeon second time around and highly skilled, personable and thorough. Surgical team welcoming all know their jobs in a warm, friendly environment , beautiful rooms prepping to get you ready. Not the sterile hospital feel there or operating room. Kind care all the way through to 4:00pm discharge. No meds there must go to your pharmacy after. Post op care instructions and out patient only. It's top flight!

Kylie Kasel met me in person. She is very personable and knowledgeable…read more One thing we discussed was how Tinnitus can be detrimental to a person's well being. Come to find out, she and her receptionist also have it. She confirmed it is a situation with the brain not receiving the proper input. Therefore, sounds, such as hissing, (mine), thumping and others, are the results from it. I was happy to find such a wonderful person that takes my senior Blue Cross Blue Shield Blue Plus insurance. She helped me select the hearing aids that will work best for me. They have in ear and over the ear styles. Since my ear canal is so small, I selected the ones for over the ear. What I liked about this is, I had choices of color as well as recharge or batteries. I did not mind the testing. This was only my second time to be tested. Kylie found that both ears have hearing loss and are around the same number on the chart. The only thing I might suggest is to have a small pillow for a person's back. After receiving my hearing aids, next week, in three weeks, I will go so she can determine if I need adjustments. I'm excited about this whole experience because I have a friend, who also wears hearing aids. She told me that they have helped her with Tinnitus. Kylie confirmed around 60% sufferers have improved life when wearing them. She also understood how it doesn't help to turn up the volume because we don't hear words properly. I'm also happy that I can turn off the captions. Even though, it was an appointment, I found it purely enjoyable because I felt valued and I like Kylie and her receptionist.

Kylie understood my issues and concerns. I can finally…read moreappreciate my hearing aids. Thanksgiving you!

Time for a pap smear? Just found out there is a bun in the…read moreoven? Need some birth control? Head over to John Haugen OB/GYN. I have been a patient of both Dr. Andrea Flom and Char Bunger for years and they have both always treated me with kindness and respect. I am a child free by choice woman and they have never made me less than of a woman for my personal decision. Make an appt and tell them Lisa says hi!

I was extremley disappointed with two of my experiences at Haugen OBGYN in Edina. One of the…read moreproviders, Linda Maag, completed my exam in summer of 2020 not following proper infection control practices. She put on a pair of gloves, went outside to get a new lightbulb (touched the door handle, lamp, ect) and then performed my exam without changing gloves. The NP that placed an IUD did so in a manner that was so rush, I had a vagal response and all she did was have a nurse bring me juice. She left me for 20 minutes after and said "leave when you feel better". The care provided here is not of high quality. I would recommend seeing another provider for any OBGYN care.