Jennifer was very helpful setting up our honeymoon trip to the Riviera Maya Mexico. We got a deal…read moreat the Vidanta Grand Luxxe Hotel. It was a beautiful property with beach and jungle. The staff was amazing and helped us with everything we needed. We booked our flights with Expedia and definitely will use another company next time. Overall, our trip was perfect and we are planning to go again soon.

We booked our honeymoon, a cruise through Annette back in March 2017. She was very good and always…read morereturned emails and calls even the day we departed and missed our flight due to bad traffic getting to LAX she returned our call and made suggestions. I'm trying to reach out to them again to book another trip, but can't get an email returned, I hope they are still around and the Palm Desert location is still in business.

Excellent travel agent . Mark is so detail oriented . Best decision I made regarding my travel plansread more

Mark Wolfe was amazing to work with. I normally book my own…read morevacations but due to the different countries, hotels and flights decided to go with a travel agent. Mark was recommended to me and I am so glad he was. We are going to three different countries, have four different flights and four different hotels and he made it so easy. Told him what we wanted and he did it perfectly. I would highly recommend giving Mark a call and booking through him. I will never book my own vacation again. Thanks Mark!

Wonderful trip planned by Donna. From the transportation pickups to the rooms selected for the…read morecruise and hotel stays, our travels went so smoothly. We had a great time, I never could have handled so many moving parts on my own.

Donna was fabulous! Set up our hotel at the beginning and end of our tour, both perfect locations…read morein London and Paris. Close to great restaurants and unique shops. Transportation to the airport was above and beyond. Cannot recommend enough. You will not be disappointed.

Rita at Pro Travel did a great job. We had a last minute rush to book in time to use expiring…read morecoupons and Rita got us a great cabin, got an immediate response, and also got the cruise line manager to postpone the final payment due date for 6 months. I've been helped by Rita at Pro Travel on at least two other trips. Rita is the best.

Long story short...my partner and I are out $718.48 plus $400.00 for a motel room because of an…read moreover site on our travel agents part by not "catching" the fact that we didn't have a long enough layover on an international flight to get through customs. We were told that 1/2 of the air fare would be refunded through vouchers. While trying to apply vouchers today to a trip I was told by the agent they weren't responsible , I'd have to contact the second party company they go through, whom then told me I'd have to contact the airlines whom then after three phone calls and hours on the phone, told me they weren't responsible. My first and last experience with a travel agency. I contacted a travel professional to make sure there were no glitches. No...never again.

This is hands-down the worst service I've ever received anywhere. I was obligated to use them for…read morea program I'm participating in this summer. I was given contact info for Donna, an agent, and told her preferred method of contact was email. I had to email her three times before she ever responded, and when she did, it was a one-word answer. Rather than work with me, Donna sent me mysterious emails with flight information, without telling me what the next steps were. She then booked my flight in response to a question, without my approval. This was truly horrendous service - stay away!

Richard was a great cruise planner! He planned our cruise and got us the best deals! The Cruise…read moreCenter Palm Desert made our vacation cruise plans effortless , we are already planning our next trip with our concierge)

Richard at The Cruise Center does an awesome job! His cruise knowledge and experience allows him…read moreto guide his clients at a whole different level. We have relied on Richard's expertise for our last 3 family cruise vacations and he has exceeded our expectations every time!

It is located in a building full of travel agencies. This particular one is very small (owner plus…read moreanother staff), but I really liked her service: her sincerity, politeness, and straight forward to the point. She also does tours: Bravus, Cosmos, Trafalgar, Signet,... I got my airline ticket mostly thru email communication with Ann. Even though it was $10-20 more than online booking, I preferred the interaction with a human vs a computer screen. Plus, she got me 2 city airports (HND, and TSA), instead of the far away international airpots at the outskirts of the cities. I never stepped foot into the store, until later on when I decided to also have her handle/obtain my Visa to China. Ann advised me that for a nominal fee of $30, she could take care of the Chinese Visa for me. This is a great price and service, especially for those who are too busy to take time off from work (but not enough to not take a long deserved vacation) to take care of it. $30 is very reasonable considering that I do not have to take half day off from work, drive to K-town, look for parking, pay for parking, and deal with Chinese Consulate employees. Then, repeat again the following week when I need to pick up the Passport with the Visa. Will definitely come back to sign up for tours and other international bookings.

I booked my flight tickets at Ann' travel back in 2012, I was happy for the price I paid. I had…read morethree international flights n a few domestic flights in China. When we looked for a honeymoon package, (Hawaii)we did not check other places. We booked everything at Ann's. She gave us some personal advise based on her trip to Hawaii which helped us to decide what to choose. We had a memorable trip. I would strongly recommend her to anyone plan their trip.

We have been traveling with them for the past 5 years and have never been let down. Peru, Bangkok,…read moreItaly, Cambodia, Spain, Norway were all amazing and did not disappoint. Soon to go to Africa and Southern France, can't wait.

This was the first time I signed up for an event. Unfortunately, the bus that was provided had…read morelittle or no air conditioning. Due to the malfunction of a microphone, the tour guide's presentation was inadequate. The return bus trip was horrendous. The ride was so hard , it was like being on a wild horse.. IMO, the company approach is not at a very high level of professionalism. Very casual to say the least. Based upon my experience, I will look elsewhere .

This review is based on Francoise's radio show, on KFNN FM 105.3 on Sunday Mornings in the Phoenix…read moremarket. (I think it's on Saturdays in Palm Springs.) I love Francoise's show. Fun and informative about things to see/do in Cali, and the Southwest generally. Thanks, Francoise!

From the owner: Encouraging people to enjoy and experience life! Listen LIVE…read moreevery Sunday between 11:05 am and 1pm on Newstalk 920 KPSI AM, or via the internet at TravelingWithFrancoise.com