My faithful Versa, which has never caused me a day of trouble, suddenly started having transmission…read moreissues - the equivalent of a perfectly healthy person suddenly being on the edge of heart failure. The dealership told me they'd have to replace the transmission, which was going to cost me upwards of $3,400. This is never something you want to hear out of nowhere. Fortunately, someone at Art's Automotive pointed me in the direction of Wilf's. Wilf's had a look at my car, confirmed the same problem the dealership found, and said they could just replace the stepper motor for about $1,200. I was more than willing to give that a try, especially given the great reviews here. They had to source the stepper motor, and it sounds like it wasn't easy to track it down, but they kept me in the loop with what was going on and when they'd expect it to arrive. My car was running well enough to keep going in the meantime; it was more of a question of inevitable failure at some point. When the day came for the operation, they let me have a courtesy car. Everything went smoothly, right on schedule, and my Versa has been humming along as well as before. Everyone I spoke with at Wilf's was pleasant, intelligent, courteous, and even fun to deal with. I got the sense they were honest and doing their best at all times. I hope not to need them again, but if any other transmission issues come up in the future, I know where I'm headed.

They rebuilt the transmission on my Honda Odyssey 2006. The…read morecar is shifting nice and smooth now. If will last like now 100K + I'll be very happy. Time will tell. For now I am happy with their work. They gave me a courtesy car.

In 1974, I took my first car, a 1968 Javelin to Nevio who ran a small neighbourhood shop on…read moreKinsgway in East Van after a national transmission repair chain gave me an $800 estimate. Nevio took it around the block and told me to come back in 2 days. He fixed the tranny and gave me a bill for $125. Over the past 50 years I've brought every vehicle I've owned and have referred dozens of friends to them and everyone has been delighted. Most recently my daughter was told by the GM dealership that her tranny would need to be replaced at about $4200. I brought it to Nevco and it was nothing more than a broken pin. Total cost $350 including labour. Jon K

When my car started making unsettling noises on the highway, I was referred to Nevco since it was…read moremost likely a problem with my Jetta's transmission. When my tow truck pulled up at 6:05 (they close at 6:00) they stayed behind to talk to me about what happened and were genuinely interested about the problem and getting to know the situation. The next day they provided a free diagnostic to be sure what was wrong and were very informative when they called to tell me the problem. When they diagnosed the problem (an almost destroyed timing belt) they ordered and replaced it the same day so that I was able to pick it up in less than 24 hours after I dropped it off. My car works perfectly now and I can be assured that the rest of my car is fine due to their thorough job. Pricing was as fair as it gets and more than reasonable for the job. Overall this was the best experience I have ever had with a mechanics shop and they took great care of my car. I would highly recommend them to anyone.

Horrible customer service. Gave the shop 2 weeks notice prior to leaving my vehicle with them. Took…read morethem 4.5 days to even look at the issue. Claimed that my transmission had issues so that they would not have to do the work on the differential. Lack of honesty and knowledge. Vehicle was in worst shape leaving their shop than it was when I dropped it there. Do not go here unless you like being beat around the bush.

From the owner: Free transmission diagnostics and free courtesy carsread more

The best,4 cars with x-mission life gone repaired very fast,reasonable price,10 years later still…read moreno problem, small business with talented trades,go no where else this is the spot to get your tranny work done!!

My car is manual transmission and it did not go to first gear starting a couple of days ago. I took…read moreit to AALL Tech Transmission at Dawson street Burnaby and was quoted around $1500 to get clutch replaced. I wasn't fully convinced why it's directly caused by my clutch so I looked for a second opinion at Coast Auto Transmission. Tom came out right away when I got to his shop, checked a bit, did a road testing and told me "2 seconds". Then he said you should be good to go, one screw was loose on the shift and I tightend it up. Your clutch wasn't perfect but ok to drive. And he did not charge me a penny. I'll definitely recommend this shop and Tom is the one that you can trust.

I took my beloved 2017 Ram 3500 to Barrett based on reading their reviews. The truck had 830,000…read moremiles on it when they serviced the Aisin Transmission, which is the original and never rebuilt. I noticed when I picked the truck up that the water and fuel light was on and I thought that was a strange coincidence. Over the years this light has come on two or three times after a car wash, and it's an easy fix to clean out the water in the sensor connection. I did that and even replaced the sensor in the rear fuel water separator. The light was still on, even though the fuel looked clean, so I ended up taking it to a shop in Oak Harbor before driving to the Tetons, as that light was bothering me. It turns out the technician at Barrett had inadvertently pinched some wires that ran along the crossmember below the transmission mount when he reattached the cross number. Thus the cause of the water and fuel light. Barrett was extremely honorable and covered the cost of those wire repairs, and the shops diagnostic fee. So the only thing I was out was the cost of a water and fuel sensor and time. At the time of this post, the truck has nearly 832,000 miles as I just did a trip to Teton Valley and back to Washington and the transmission ran beautifully. The service work the technician did was otherwise perfect and this type of mistake could happen to anyone, so I do not fault Barrett and I would gladly use them again and intend to. The fact that they honored this situation without question is an indication of a shop that has integrity.

I'll be back with any of my transmission needs. I came in…read morewith the recommendation of several of my ASE mechanic friends from different local repair shops as I had red fluid pouring out between my tranny and motor. Mark assured me that they'll take an assessment of the issue and get back to me before doing any work. Later in the day I received a phone call from Mark. He shared with me the red fluid was not tranny fluid, however, the specialized coolant my duramax requires. He went on to describe that all fluid levels were appropriate and the tranny and transfer case were in fine shape. Despite feeling a bit embarrassed about not differentiating the difference between the tranny vs coolant fluids, I was extremely grateful that they did not take advantage of me and, instead, went on to show me where the issued was. Such honesty goes a long way these days. Based upon numerous recommendations from mechanics I trust and respect, and Barrett transmission's honesty (and the time they took to further investigate and show me the issue)., I'll be back with any transmission issues or maintenance needs that I might have. Thank you Mark and Cameron (the tech) for your professional and honest assistance. Charlie D, Ferndale

poorly rebuilt trans didn't work correctly from the get go, and finally blew again after 30k km of…read morenormal use. I went in before it broke (the second time) to have them take a look and see if anything could be repaired before it got to the point of no return, and pretty much got a go f yourself warranty is up.

Misdiagnosed a computer problem and charged for a full rebuild at 4K$. Stay clear of franchised…read morerepair shops. Corporate won't help you and you'll be left with filing suit or swallowing it.

AMAZING service! These guys know what they're doing. We were on our way out of town to the Okanagan…read moreand our van started smoking under the hood. We called these guys and Al said to bring it on by. We did and they fit us in right away. From finding the problem, to getting the part delivered to fixing it, we were back on the road within 2 hours! I can't say enough about how much these guys helped us out. They're friendly, helpful and honest! If we didn't live in Richmond these guys would be our mechanic.

I thank my blessings my fiancé truck broke down near this shop. To make a long story short we had…read moreour transmission rebuilt by a transmission shop in the US (where I live my fiancé from Canada) I share my work office with as I know and trusted the manager and owner of this shop Meridian Transmission. The truck went 193 miles before the transmission seized. From what I know now I'm so thankful it was not towed back to the shop we had the transmission repaired and it ended up in the hands of Mark and Owen at L&D transmission. I must say Mark and Owen were very professional and upfront with us what to expect and genuinely concerned for us in the situation we were in. I felt very at ease knowing they were doing the repairs to rebuild our transmission the way it should have been done from the beginning. THANK YOU, THANK YOU Mark and Owen I can't thank you enough for your honesty, professionalism and kindness. Gina Proctor and Wilfred Letourneau

I have been bringing my 3 Vehicles to Sabi Gill @ North Road Auto for the past 9 years…read more My 1990 Chevy tracker,1992 Acura Integra and my 2006 Honda Civic. The first time was with my 1992 black Acura.The window stopped working so I figured i was needing a new motor.Nope.Sabi repaired a broken wire for a minimal service charge.Off to a great Start. Then the starter problem. I had replaced a starter myself from a rebuilt shop and it was defective.Sabi was able to figure this out.Since then I knew i had found my repair shop. His shop has been doing oil changes,starters,,master cylinders,tires,Brakes Alternaters and services on my cars.Always repaired correctly and affordably. Its nice to see a familiar face at a garage shop with someone who knows you and your vehicles anytime you need auto repairs. Sabis shop is very qualified with very honest and reliable mechanics and I would not take my car anywhere else. I have previously worked at a Chevrolet dealership for 5 years.i would distribute service work orders to mechanics (12 of them) so i have seen the inside of the automotive business. It is with great pleasure that I recommend Sabi and North road auto repair shop for anyone looking for Affordable, reliable and competent auto service! Please dont retire anytime soon Sabi, Thanks Bernie C.

excellent service, fit us in for emergency work and got us back on the road. Would recommend to…read moreanyone for fire or vehicle work.

I have been going to Decker's since 1979 when they were located a few blocks from their present…read moresite on Gilley. Always honest, always helpful and always prompt with repairs.

This WAS a GREAT local shop for years when the senior mechanic worked there, but he left last year…read moreand now it's really not up to its former standards. Unpleaseant receptionist and very young mechanics. Recently had my Forester in for an overdue maintenance. A number of lights not repaired, but apparently they all failed at the same time a few weeks later ??? Obviously did not check the alternator which must have been on its last days IF checked. It is now in another shop for replacement....engine filthy with no attempt to provide basic wipe down that usually showed the area had been inspected for problems. Charged me $600 for very shoddy work and 3.5 weeks later the alternator was toast and battery very low. Receptionist? Hey lady, we checked everything 3.5 well ago and all was working well...how should we guess the alternator was failing...you mean by checking the battery and the alternator? Guy at the desk says NO Potential Problems when they did a "full regular check up" but the shop now replacing the alternator has found a number of basic things overdue for repair ..again the car" just happened to need more work" after the $600. bill ? Ive been using Deckers for 10 years and had nothing but EXCELLENT SURVICE and a great neighbourhood shop that was recommended by my neighbour when we moved to Burnaby. Head mechanic quit when the staff turnover happened and I'm doing the same. Zero Customer Satisfaction. This shop has been repeatedly targeted over the last few months by theft attempts so reception agrees it's not safe to leave your keys overnights / just get it in ASAP in the morning. Once the " regular maintenance at $600." was completed, all at the unhappy parts formed a complaints union but they took too long ( 3.5 weeks) to figure out who was on the committee so it's all their fault nothing will be done at the shop to bring service up to normal expectations. SUV must have really enjoyed the time off from it's usual hard driving within a 15 mile range from our house to : dog food store in East Burnaby: to Byrne Road Park ( 8 minute drive from our house) : to go for a long daily dog walk, stopping on the way there or back at Save On for groceries. We avoided Covid like the Plague it is so virtual NO trips anywhe Warning : beware shops who don't guarantee their inspections and work for even one full week. How the Mighty have Fallen is the now the warning! I am a full time caretaker wife with zero car knowledge . The good news is that I can now tell the Alternator from the battery and how to open the front hood and I know thanks to BCAA tow truck mechanics, that the little front warning red battery sign means " it the Alternato Lady, Not your Battery ‍! Yes its tired, but you can replace it after you get the new Alternator. It's not Brain Surgery. Anyone with a great shop in the South Burnaby area willing to share yours ?

Had a tire damaged by a road nail and they found a tire match immediately and did such a fast and…read moreexcellent service! They also charged fair and square and saved me so much money. Staff are so friendly and overall experience was great!

I going for a tire rotation, but was advised to change the tire. The guy was nice and honest. Plus,…read moreI feel my car has been sliding and not coming to break fully recently. Hence, I decide to go with his advice. Got some used tire and pretty happy with. The thread wasn't that deep but I think the price is ok. It was cold, so I appreciate his working in the cold. Overall, it was a good experience.