I waited over 2 hours for a 15 min. Oil change. They shifted me over to a less busy lane and kept…read moreme waiting for 2 hours. In the meantime 2 cars got done in my original lane. Very poor service. Won't be back.

Overpriced! I had a nail in my tire. They advised me it was not repairable. They gave me a quote…read morefor 4 Michelin tires for $6001.00 which is what I had on my car. I asked for another quote for different tires. Was given a quote for Pireli for $2,800. Because it was late in the day I was unable to check other tire shops in the area. I assumed the prices would be similar. I checked the next day and the prices at 3 other tire shops in South Surrey ranged from $384-$395 per tire not $625 which I was charged. I showed the employee that I was charged an extra $900. he said I would be unable to get the tires within 24 hours. This was untrue. The other tire shops said they would have the tires the next day. Mr Lube also lost 3 of my lugnut covers and forgot to put back the center plate and I had to return to shop after driving home.

They put my radiator in incorrectly ... clamped it too close to the engine block and burnt a hole…read morein it ... I live in the states so I had it fixed there ... had the mechanic email photos and contact info ... I said I can bring the car in to show them the new radiator and receipt ... they were completely unwilling to fix their mistake ... Buyer beware !

Great service, reasonable pricing, friendly service, my trusted automotive service place.read more

Not being racist, but most of the time if the mechanic is an east Indian, they will tell you a lot…read moreof stuff that needs to get fixed in your car, even though you only went for oil change. First, he said that my engine oil is empty and showed me the dipstick. Of course it's going to show small because I just arrived and just turned off my car. The oil is still circulated in the engine. Next, he advised for an engine flush. I said ok. He said the it will need for the engine to run idle for 5mins with the engine flush chemical. Not even 3mins and he asked me to stop the engine. Engine flush is supposed to be ran for 10-15mins. Lastly, he said I need to changed coolant. He said he's going to check my coolant. He used this device that sucked a good amount of coolant out of the radiator and he can see the color and status of the coolant through the glass on his device. Then, after checking, instead of putting back the collant he extracted, he dumped it out. Probably so next time it will show that my coolant is low. Avoid this jiffy lube place at all cost. That's why people loses trust with their people because of scammers like them. If only I could give a negative rate, I will give them -5. Just scammers.

Terrible place do not go, went in for a coolant flush and refill because my hose fell off, they did…read morenot evacuate all the air and my engine blew 30 mins down the road after my rad cap shot off from the pressure of the air bubble, now Mr.Daniel their very special needs regional manager will not give me any kind of refund.... Not even asking for them to replace my engine when I should be...... oh Mr Daniel these bad reviews will be getting put here every second Friday. Yk what his excuse was the jeep was towed to the shop so they couldn't diagnose it, like that makes any sense it was still running

I was debating about writing a review of my service last week & decided I might as well warn…read morepeople. I went to the South Surrey location with tire that had a nail in it. I had the spare tire on when I arrived. They were very efficient in patching the tire quickly & didn't charge me, but then suggested that I needed new tires & if I have winter tires I should get them on ASAP. Then when I got home & opened that back of my SUV - what should I find - my spare tire lying there! It is supposed to go underneath & I know it does require some finesse to get it back under there. I called them & they were certainly expecting my call! The ready excuse was that they had tried to do it but it wasn't working & that they had "forgotten to mention it to me"! And they call themselves "tire experts" ? They said I could bring it back tomorrow to see if they could fit me in. I'm not taking it back to them - they would probably break it, just like they broke my tire pressure sensor 6 years ago claiming that Toyota had done it in their last servicing! By the way - I checked my tire rating which was done by Toyota at the end of June & the treads measured 7/32". Totally unethical & I'm never going back!

We are VERY HAPPY with the South Surrey KALTIRE! As loyal customers, we have always been pleased…read morewith results from our many 'visits' including simple things like checking the air in our tires, or tire replacements & repairs and now new rims! The staff are friendly, customer service oriented and deliver quality work. Stephen Senger, the assistant manager is amazing! We were very impressed with our recent appointment and his commitment to ensure we found the best 'fit' for new rims on our beamer. Stephen nailed it! He worked so hard and was really invested in our happiness. Not only is Stephen super competent at his job but he truly cares! Also, a shout out to Tammy & Ryan who helped us as well. And of course all of the amazingly hardworking people in the 'back' that do the majority of the 'hands-on' work on the vehicles. We are just so impressed with this KALTIRES' location and their well oiled machine - so to speak. An AMAZING TEAM of stellar employees - it is truly our pleasure to refer people your way!

I had an excellent experience at Jiffy Lube. The technician checked my mileage and honestly advised…read moreme that I wasn't due for an oil change for another 3,000 km, rather than recommending unnecessary work. He also replaced my wiper blades free of charge. Friendly, professional, and honest service like this is hard to find. Thank you for putting customers first. Highly recommended!

Quick, efficient oil change. Professional and knowledgeable staff. Highly recommended!read more

What a bunch of rip off artists. Called to ask how much an oil change would be. After 10 minutes on…read morehold, told 139 + tax, but they don't have the filter in stock. After I ask, they say they can have it in noon the next day. I go there at 1:00 pm the next day, am told the wrong filter arrived, and they wouldn't be able to get the correct one until Tuesday because of long weekend. 5pm the same day get a call saying the filter came in (which means they lied to me about receiving the wrong filter). Just before they about to start, he says it's going to be $171 plus tax! That's nearly $200 for an oil change and $32 more than I was told the day before. Guy says he doesn't know who I talked to the day before and that's the price.

I mean, you pay for the speed of service. Almost 200 bucks for an oil change is kinda insane…read morethough. We drove in, we drove out in like, 10 minutes. We needed to drain the oil pan after we added a bit too much. They added an air filter which was only 20 bucks so the oil change was.. well, really effing pricy. Everything is still working though so it's an A-OK experience all around.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

Very good customer service with a lot of staff working. A little pricy but I think it is worth the…read morecost. You stay in your car and they change it while you're in it. A new experience for me but not bad! Better than sitting in a stale waiting room. Kind of like oil change and a show all in one. Will be back for sure.

Waited for over an hour before they even started my oil change - I was only the second person in…read moreline. This happens every time I go, I'm always there for well over an hour. They are overpriced and when I went to do my own oil change at one point the filter was on there so tight we had to use three different attachments to unscrew it. The location is convenient but not going back.

Jason was an excellent person, friendly, outgoing and super professional…read more Very appreciated the kindness and his knowledge, super quick to help and finished under 10-15 minutes. Great worker!

A few years ago, I bought a car for the first time in my life and thought I would save a few bucks…read morechanging the oil myself. How hard could it be? Turns out I had no idea what I was doing. This place was nearby so I went there and it was all done in a few minutes. From now on, I'll leave it to the experts and just stick to doing the easy stuff myself, like refilling the gas tank.

These mechanics deserve a GOLD STAR. They are the best…read more Honest, Reliable, True to the core good guys.

First class service. Very knowledgeable in classics. Cost estimates are not exceeded and on budget…read more Steve is easy to deal with and obviously takes pride in his work.