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Crooked Tree Cottage

5.0 (2 reviews)
Closed • 9:00 am - 8:00 pm

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10 years ago

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Treasure by the Sea - Exterior view from beach

Treasure by the Sea

3.0(1 review)
11.8 mi

Lengthy review... Check-in process was fine. Arrived on property to find the house unlock with the…read moredoor opened. Housekeeping left a vacuum cleaner in the middle of the hallway. House is a lovely oceanfront 7 bedrooms, 7 & 1/2 bath home in excellent condition. Great outdoor space which everyone thoroughly enjoyed. Upholstery furniture in the 1st & 2nd floor family rooms are heavily soiled & stained. Spoke with realty company about having the furniture cleaned but to no avail. After three calls, I never received a follow up call stating next steps. The 1st floor furniture was so soiled that we used sheets to cover it since we were so embarrassed for family & friends to see how stained it was. The cleanliness of the home was horrific. In light of the Covid pandemic, it was obvious the property is not being thoroughly cleaned after check-out. It was by far the dirtiest, dustiest property we have ever stayed in. Dust was noticeable throughout the entire house, furnishings, baseboards, air vents, etc. The kitchen vent hood & kitchen blinds were greasy & grimy. Food crumbs were found on the kitchen counters. Cobb webs were visible throughout the house especially on ceiling lights & fans. Master bed mattress cover, bedspread & pillows were stained. Hair was found in the master bed & in bathrooms. Master bath shower door track was extremely dirty. Purchased the linen package which included sheets for each bed & 2 towel sets per person for the total number of people that the house accommodates. Because of the quality of the linens, highly recommend bringing your own sheets, towels, bed spread or blankets. Notified realty company of the issues noted above and they sent housekeeping out to clean the property. One person from Housekeeping came 2 hours late on 10/25/2021 to address the cleaning concerns. She staying ~2 hours and attempted to clean the house. She explained what I wanted was a deep cleaning which in my opinion, is basic housekeeping services. While she was cleaning, she was left unattended and unzip our luggage in the master bedroom. Luckily, I thought to put away valuables, cash, prior to her arrival. Needless to say, my husband and I ultimately ended up thoroughly cleaning the house, blinds, baseboards and etc. I was so disappointed to spend a full day and a half cleaning on vacation. Definitely was not we expected on a fairly costly vacation.

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Treasure by the Sea - Interior details

Interior details

Treasure by the Sea - Sturdy rails. Hurricane Michael

Sturdy rails. Hurricane Michael

Treasure by the Sea - Interior details

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Interior details

Crooked Tree Cottage - bedbreakfast - Updated June 2026

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