Worst customer service I've ever experienced. Would not provide me any documentation of the tow I…read morereceived in order to receive a reimbursement rude on the phone and hung up on me while I am trying to get help. I would not recommend this towing company to anyone. Beware they are disrespectful and nasty.

"You need to give me $204 for this tow... I don't give a fuck what you said. I'll drop this fucking…read moretruck right here." - Chris at Myers towing I recently upgraded my AAA membership to include a free 100-mile tow. This tow was supposed to be from Lakeland to Tampa. After having AAA send Meyer's towing, I went headed to Tampa to see my truck delivered and start work. Instead, after hitching my truck and heading out, Chris called me with the above statement. I had to return to Lakeland and find wherever Chris had threatened to leave my truck, which wasn't at my house. I had no idea where he was and now late for work. All of this because AAA had not upgraded my membership in their system and Chris apparently could not call AAA or his company to find out what was going on. - Antonio Pesante

Joe is great !! He delivered our new vehicles from Winter Haven to Destin on 2 occasions Each time…read morehe was on time and on point Nice guy too I highly recommend this place

Not only did Joe get to me quickly on a Friday night, but he was professional, knowledgeable, and…read morekind. I was on the side on the road on I-4, cars speeding by and he hooked me up and towed my car to the dealership in no time. I would definitely recommend Bolton Towing and if your lucky JOE will be your driver. I am a little late getting this review in as this happened 4/11/25 and I just got my car back from dealer :0 with a new engine. But I definitely wanted to give kudos to Joe and Bolton Towing for being professional and very reasonable.

My car broke down yesterday, I heard about Johnny on the spot from a friend, so I called and got…read moreprompt response and my car towed to my service center at a reasonable cost. Thanks Johnny for great service in a timely manner!

AAA left me stranded for two days talking to robots johnny on the spot came out within 20 minutes…read moreof the call picked me up at home carried me back to the car and proceeded to get it out of stuck park and getr me on the road again without a tow for an extreamly reasonable price no muss no fuss inshort he helped an old creaky vet out when others wouldnt come or didnt care and that kind of service is worth gold in these days of greed and angst the man is just starting out and trying to feed his family and still will help others beypond the call of his work great guy you wont go wrong calling him 813-843-1062

Gave me lowest quoted price when calling around, came in the time promised, and was the only 1 I…read morecalled that could accommodate 4 adults with tow. Extremely happy given I was in an extremely unhappy situation in high heat/ torrential downpour conditions;)

Quote was cheaper than others and they had a quick reply to my questions. Open on Sundays and…read morewilling to go the distance to the job.

I would highly recommend to everyone. I was stranded while pulling a horse trailer, called and he…read morewas there in less than 15 minutes. Had me back on the road in a very short time.

Let me start by saying that I got David, who was absolutely fantastic! I was literally an hour away…read morefrom their company and he came all the way to frostproof to bring me home safely. He was extremely kind and caring and he made sure that I was comfortable and explain everything to me and my children. He made a bad situation a fun experience and I really appreciate his help and being a part of an amazing company. If I ever have any issues with my vehicle I will be contacting them first and recommending them to all of my friends and family. Thank you so much for being awesome and David once again I really do appreciate your sincere help and kindness.

Jomar was able to give me a great rate on flatbread towing, much less than competitors for the same…read morelevel of quality service. (A flatbed tow is pretty straightforward and definitely a much less risky proposition than a two-wheel tow with dollies, which is what their rates compared to. In other words, if you can get a flatbed tow for the same price as a lift tow, definitely take the flatbed tow! Jomar was very professional, accurately set my expectations as to when I should expect arrive of the truck, and provided a proper invoice immediately after asking. TL;DR: compared to local competition for the same service that cost more from people who were kind of rude over the phone, choosing JVM was a no-brainer. I'll definitely call J again if I need roadside help!

Towed my RV with them and they lost my tire cover. Extremely disappointed and not reliable.read more

I had the dealer tell me that I needed a service done and brakes replaced but it seemed very…read moreexpensive compared to the prices I was expecting based on what I saw online. I called Joyce auto and they took me the following day. The service was done at a price that was more reasonably priced and they felt the brakes were at 50% and didn't need to be changed. They appear to be very honest and straightforward. The service was done quickly as well.

I took my Ram truck here to get a quote to fix the A/C. They told me there was a $200 diagnostic…read morefee I approved the fee. The quote came back at $3,570.00 CRAP!!! I told them no way and returned to pick up the truck. They billed me $520.00 and had every Excuse as to why it changed from the original dianostic fee I was told it would be. I'll never go back.

Class Act! Monster towing left me in the middle of the night waiting for tow service 1.5 hours away…read morefrom home. I am forever grateful for Mr. Dejesus for his professionalism, prompt service, and communication to help tow my car to the dealership. It was even more awesome that he sent me a picture of my car, parked at the dealership so I would not have to worry. More people should be like Mr. Dejesus and highly recommend his company!!

Our vehicle shut down in the middle of a busy road. We called for Roadside Assistance and they…read morecontacted J&J. We were told we would receive a call within 20 minutes advising how long it would take for them to arrive. An hour passed- no call. I called roadside assistance again. They followed up and advised J&J was on the way. I received a text from J&J saying the same. We waited almost two hours- no show. I called Roadside again- they contacted J&J again. This time J&J decided to cancel the call and leave us stranded. Roadside had to contact another towing company and due to the late hour- their eta was over two hours. I left One Star because Zero wasn't an option.