I don't usually take the time for reviews. But, this one deserves it. Julie is hands on…read morethroughout the process leaving nothing to chance. She vetted the companies and actually denied 2 before getting the right one. She won't use someone unless their history is solid. The email response and communication was over and beyond. I was nervous and my first time. Truly took care of me. She came referred as she does all the Cleveland Guardians and farm clubs. Don't search any more, just take my advise. She's your person - I assure you.

Julie is someone you can count on. She is communicative, helpful, and she makes sure she vets the…read morecarriers before she ships your car. We called an entire sheet full of companies ourselves and felt very uneasy (and their reviews were not the greatest either!) until we found Julie. Our car arrived for a better price than any other offer AND it came a day early. The driver she chose was kind and communicative.

I needed cross-country transport (1,700 miles) from Prescott, AZ to Channahon, IL and all 3…read morerepresentatives did a fabulous job! Charlie was our broker and scheduled our transport (along with our reasonable quote), George was our contact for actual pickup and delivery day, and Alexi was our driver. All were super nice and fantastic to deal with! Was a much easier transaction than I had anticipated and my Jeep was delivered safe and sound within 2 days - thank you!

This business does not handle the service that I needed. However, the young man that I spoke to…read morewas very pleasant and referred me to another company.

Transported a brand new vehicle from a dealer in SC to AZ. The car was a gift for my wife. The…read morevehicle arrived very quickly (within 3 business days) and the transaction was seamless. I paid for an enclosed container so that the car would remain 'spotless' as advertised on their website (https://www.montway.com/enclosed-auto-transport). However, when it arrived the driver acknowledged that my car got dirty because he loaded a dirty wet car above mine. When I submitted a claim Montway politely claimed that the shipping company cannot be held responsible for dirt and debris despite being in an enclosed container. To be clear, my car was in no way damaged and I remedied the situation by taking the vehicle to be hand washed. However, I believe that consumer expectations should be met in particular when those expectations are set as advertised. The cost of me having to arrange for an external wash and detail is a two star deduction.

Clown show, train wreck, clueless... I'm sure I can come up…read morewith more, but these jokers are not a good choice. Here's the bullet points: -Show up hours late. Now we're loading in the dark and cold. -Show up un-equipped -The driver has no Montway documents or ID, and his truck is from a totally different company. Tells me: "Trust me!" -Montway does not answer calls after hours. Not even the "emergency after hours number"! -The phone message says to use the app to message them.... doesn't work. -Driver wants to use one of my cars to tow another onto the trailer There are plenty of other good transport companies out there. I dumped Montway and found one. Message me and I will send contact info.

worst company eveeeerr!! most stressful experience! they will leave you waiting foreveer in hopes…read moreof getting your car picked up. terrible customer service youll wait hours on hold and theyll be super rude and tell you to "just drive it yourself then" do. not. book. with. roadrunner. carly, lana, and alana-- are the worst customer service representatives. as a travel nurse they made this the worst experience almost had to cancel my contract cuz of them. luckily i was able to cancel them and go with montway on time for my next assignment. i waited weeks and they just kept saying well it may take more weeks.

Absolutely awful experience! Roadrunner had my car for 17 days before it was delivered. it was…read morepicked up 1/17 and finally delivered on 2/2. Orginally it was supposed to to be delivered on 1/24. never heard from Roadrunner. No one answers the phones on the weekends. I called Monday and I don't think they knew where my car was. It took them 4 hours to get back with me where my car was.. Then it was suppose to be delivered on 1/31. Truck broke down. Never got any updates. Then on 2/2 finally delivered Roadrunner customer service is nonexistent.Absolutely awful!! Never use them!!!!

I have used Gary on multiple occasions to move my vehicles from various places throughout the…read morevalley. Most of these cars are either lowered specialty vehicles, or inoperable vehicles that require special care and consideration. Gary is always prompt, courteous, and very pleasant to deal with. His rates are extremely favorable and I would reccomend him to anyone who has a car that they care about.

Awesome dude. I call him first for any transportation needs. I've never had to call a second…read morecompany. He has always been reliable and was a great price.

do not trust them with your vehicle. it will be damaged and they will block you. they will blame…read moresomeone else and not take responsibility. their pre photos are not time stamped

I absolutely DISLIKE writing NEGATIVE reviews, but as always, I am fair and honest. That's really…read morethe meat in the sauce, Baby. I called this trucking company out of Phoenix, to get an SUV shipped to Iowa. I SPOKE WITH TWO PEOPLE AND LEFT TWO VOICEMAILS. I should have let it be there. However, since I had a good experience with them before, through a broker, I gave them the benefit of the doubt. I finally got ahold of a woman named, LYNN. She gave me some SORRY EXCUSE about how the prices have nearly doubled and she can't help me. First saying she could help me, then finally saying no, minutes before hanging up. I ended up getting extremely FRUSTRATED, by the outcome. In the end I DECIDED TO GO WITH MONTWAY. A broker. It may have saved me $200-$300, but my time is worth more than that.

Very little hustle, Took all day to move my stuff, Saw the "head guy" Coulton smoke a cart "weed"…read morebefore driving my stuff to its destination. would not recommen in any sort of way this company is very unprofessiona.

Long story short: if you don't have time restraints surrounding pick up and drop off (work, school,…read morechild care, etc.) they have fair prices and get the job done. My car got here within the original window and undamaged. Prices were fair- moving from Arizona to Minnesota for $1,000. I'm giving 3 stars because the communication throughout the process was really not good and I was often left totally in the dark. A few days before my car was to be picked up, They told me it would be picked up Monday. They didn't show up so I called to ask. They said they'd be there Tuesday. They didn't show up. When I tried to ask what was going on, they just said they were within their original window and were not apologetic. The same issues happened upon pick up. They missed a few windows and then, with my car less than an hour away for 1.5 days, said it was because the driver could not deliver ANY cars that day due to some regulations. Then the driver contacted me to say he wouldn't deliver to me because he had too many deliveries that day. Kim in the main office was AMAZING and probably the only helpful person I talked to the entire time I was going through this. Everyone else was condescending and not apologetic because they were within that original window.

Wow....I called them as I am looking to move, but whoever answered surely didn't want the business…read more I asked if someone could stop by and give me a quote, but he insisted to give me a quote that was at least double everyone else I've called. I had hoped he would have said they would come out and take a look because they want business, but he was fast to hang up when I told them I'll have to look elsewhere because other companies were charging half. I"m not a buyer that only cares about price....service is my top priority. I would have thought that if I was getting quotes for half and he was charging me double, then he wasn't calculating things correctly and would have offered to come out But it's okay....some companies want work....others don't. This company does have some good reviews so I'm happy for those that got good service.....I sadly didn't experience that today

Best movers ever! Don't even think about using anyone else. I have heard nightmare stories about…read moremovers and even though these movers are a little more expensive than others, they are worth every penny.

Alex, Dakota, Mike were outstanding from start to finish. I had a large, delicate muskox mount that…read moreneeded to be carefully disassembled and moved into storage, and they handled it like true professionals. They showed up on time, came prepared with the right equipment, and worked efficiently as a team. What really stood out was how careful and methodical they were--making sure nothing was damaged during the process, especially with something as awkward and heavy as a full-body mount. They communicated well throughout, took their time where it mattered, and still got everything done quicker than expected. If you need movers who can handle specialty or high-value items with care and professionalism, I'd highly recommend them. Would absolutely use them again.

I called them to schedule a move that was several days away. I received excellent service in…read moresetting up the move. Due to the stress of the move, I actually got the date wrong and they were still able to accommodate me. They were professional and extremely courteous. After having an experience where movers didn't even show up from another company (2 men). I would definitely recommend Sterling!