A family member had an unfortunate event happened that lived in Miami, and needed to come back home to California immediately. To help with this process, I needed a moving company quick over in Miami, and came across Cross Country Movers. I checked out their company, requested a quote and got an answer fairly quick. After speaking to the nice person over the phone, I was comfortable with the potential service they can provide. Also, because they were available, I decided to say what the heck, I am going to use them! I must say, this was an awesome experience for us due to the convenience of their locations and pricing. They got my family's items from a 2 bedroom apartment from Miami to California in once piece! Thank you for making this stressful process easier, you guys made me look good in front of my family, because I did not know what I would do if otherwise. lol Definitely a gem, keep it up! I'll definitely consider your services if I ever need to move for sure. Hopefully if I do get to move soon! read more

Cross Country Moving - Life is good - Movers Near Me

This company is the most disorganized disaster I have ever paid money to. The ONLY thing that went well was the pick up. I had boxed everything, and put it in an area the size of the exact space I paid for, so there was no doubt I was within my space allowance. I was told to have a cashier's check, but the driver preferred cash instead (duly noted on the paperwork). From there, it was all downhill. My load was taken to a distribution center, to wait for the driver to load up and bring south. The truck is loaded, they said. The truck will arrive tomorrow, they said; it never arrived. Unleash the monkeys, the run-around begins. After no less than 10 calls, being hung up on, talked down to, and treated rudely, I knew no more. 4 different groups claiming to know where the truck is (quality assurance, customer service, and the "main office," as well as the broker's agent), but no-one will tell me, and one rep even wants me to fill out an online form and give them a credit card number to "see" where the truck is. Go fish. Text message two days later: your shipment is being loaded. No follow-up call. No delivery. I continue to call and text customer service, quality assurance, the broker, the main office, and the rep who sold me this circus. No answers. I get the Blame game, pointing fingers, and some reps don't even speak English. 5 days of "will the truck arrive today" roulette, with no answers. Finally, the driver calls and a Budget box truck arrives. Hmmm... oh, but I have too many stairs and he has to charge me more before we unload; cash, please. I had been assured there would be no extra charges.... The driver unloads the truck by himself, because his "hired men" never show up. I don't have to help, he assures me, but I want to go to work at some point in the day, so I carry boxes up the stairs. Not all boxes are tagged, some items are written on the inventory with no tag numbers, you get the picture and know where this is going... disorganized disaster. I watch the boxes arrive with dread. Some are ripped open. Some look like they have been thrown like airline luggage. Plastic totes are cracked and broken. Boxes have been open or "the tape came loose". The driver carries my big-screen smart TV in, puts it on the floor... it had been boxed and packed inside two boxes, then wrapped in a packing blanket. I say a little prayer. The driver left... So far, every box I have opened is full of broken items. Most of my wedding gifts have been reduced to pieces. I have boxes of treasures that will now go to the trash - completely unsalvagable. And my TV? Dropped on it's corner, it appears, and broken beyond repair. It would have been cheaper to rebuy my household goods and TV than to pay Cross Country Movers to trash them. read more

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Things that turn me off are people who start with a big thank you to the movers for stepping in. I was in Tampa and needed to move to Miami for work. Unfortunately, due to Covid I did not have anyone who was going to help me and being so last minute. I was shopping around and the options and hassle it was overwhelming. The experience I had here was so much easier than any other place I even inquired about. Everyone that I worked with from getting a quote to the physical movers who did all the manual labor were so helpful and genuinely cared about making my move easier. I highly recommend! read more

Cross Country Moving - Movers Near Me

I needed to help a family member get from California to Miami. I came across Cross Country Moving and decided to reach out to them regarding a quote. They were very kind and answered every question I had. I felt quite confident after speaking with them, so went ahead and hired them. Their pricing was also very competitive. They packed and unpacked everything with care, and made sure all the pieces made it safely. We were very happy with their service. Thank you guys for making what is generally a stressful thing, very easy. I appreciate u taking good care of my family and will absolutely be using u in the further for any moving needs! Highly recommended this company! read more

Cross Country Moving - Movers Near Me

My uncle in Miami is giving me his Lexus SUV because he no longer needs it and wants to gift me his car and all I have to do is pay for shipping. I used cross country moving in Miami and they did a great job from start to finish. Couldn't be more happier with my new car and thank you everyone for helping me with the shipping at CCM. No damages and delivered on time and they definitely delivered! 5/5! read more

So my cousins in Miami wanted to ship some MCM furniture (Mid Century Modern) and wanted it securely and safely transported to my home in socal. We decided to check out Cross Country Movers bc they had pretty good reviews, and we were delighted to see that they were highly professional and are even able to assemble your furniture for you (but in this case it wasn't needed). I got my coffee tables and cabinets that are worth a lot from Herman Miller and some Modernica chairs as well. All came here in the promised time and everything was transported safely to prevent any unnecessary damage. I would highlyy recommend them!! read more

Shipping large items can be difficult since they can be damaged throughout the way, but this company made the entire process stress-free. I inherited some furniture from my family in Miami and needed them to be moved to California. The moving team was very efficient and wrapped all the furniture with care, as if it was their own possessions. I had a large couch, dressers, a kayak, and a desk, and they all arrived in perfect condition and in a timely manner! The price was also very reasonable, and there were no hidden fees. I highly recommend them and would love to work with them again in the future! read more

On June 5, 2020 I contracted Cross Country Movers to transport 39 items from my home in Cape Coral, Florida to my warehouse pallet storage in Zionsvile, Indiana. June 10th they came to take my items. At their arrival I was told they had to rent a box truck claiming they could not drive their semi thru the "roundabouts" in my community. I had to pay an additional $300.47 for half of the truck rental charge. Sadly I agreed. They loaded my 39 items of which 19 were packed boxes. My belongings were scheduled to arrive on Monday June 15th, but did not arrive until Friday June 17th. When I went to the warehouse company where my items were delivered, I inventoried what had been delivered. Only 34 items were delivered, of which 3 items were not mine. Thus I only received 31 of my 39 items. 8 boxes of the 19 boxes I shipped are missing. All "non-boxed" items were accounted for. It is now September 2nd, and nothing has been resolved. I've made numerous phone calls to their Quality Assurance dept who finally said I needed to file a claim with the claims dept, which I did on July 27th and then a revised claim on August 7th. It seems to me they should be tracking down the possibilities of where the boxes might be. I do know the driver had one or two deliveries in Indianapolis and then on to Wisconsin. August 13th I spoke with the claims dept, they stated they'd received my paperwork that day & would begin processing, but stated it's a lengthy procedure. It is now September, I've tried for two days to speak with someone in claims to find out the status of locating my belongings. No answer in claims and no return calls. I call Customer Service dept which basically was a waste of my time. The longer this goes the more I fear I will never see my missing belongings. Needless to say 75% of these items are irreplaceable! So now you've read my lengthy story I think renting your own moving truck and driving it yourself is best way to transport/move your belongings securely and safely. Signed a very dissatisfied customer. read more

Cross Country Movers was GREAT! This is my fourth time moving back to Miami in the past 5 years and each time moving was a hard time, so this time I decided to look for some professional movers to help with the moving situation. I was recommended to Cross Country Movers by a family member who recently moved to Miami and had a good experience. They had a crew that was very polite and they all seemed to work together very well. They knew exactly what to pack first and how, also kept everything very organized and well taken care of. They moved all of our things within half of the day which amazed and surprised me because we had a ton of things. Lastly, this company was very professional and did a great job moving us into our new home. Thanks again! read more

I relocated my stuff to NY with Cross Country Movers Miami. All was well thought through and smartly organized. Nothing got damaged, scratched, or anything like that. Important, that there were no extra charges. I'm totally satisfied with their service and professional skills. If I relocate again, they are definitely the shipping company I will go with. read more

Recently helped my friend look for a moving company and after getting high balled from 4 other companies...I found this company! The operator was very helpful and offered us a free in home estimate so we knew exactly what the cost was going to be. Since my friend was very pregnant, we only had myself and her boyfriend to do all the work. They were moving from Miami to New York and did not have a lot of time because it was work related. The company offered to pack and unpack everything for us which would definitely help out my friends. Now in the past I have been very skeptical with this but even with this included in price it was still very fair so to save us both the trouble my friends opted for it. The moving day arrived and the movers were very friendly but professional. I was watching them like a hawk because I have had movers in the past break stuff...but not these guys! They wrapped up all the fragile items, used special boxes for some valuables, and made sure everything was secure. They made sure that we were happy with the work and they themselves looked like they enjoyed it. It was such a breeze that I told my friends they owed me money for finding the company. Overall, great experience & I am glad to know who to call if I need a moving company for myself or other friends. Definitely worth a try! read more

if you don't want your furniture stolen or damages...please do not use this company !!! i use them to move my furnitures from atlanta ga. to fort lauderdale florida. after waiting 2 days past my schedule, the most racist driver call me to inform me that he had to change trucks because his truck didn't fit, in which it did !! half of my furniture was missing, my lazyboy recliner which they charge me extra for, because it was a bulky one never made it to florida along with my kitchen set, a family vase from my grandmother, several boxes of my stuff. plus all of my dishes were destroyed while fragile were written all over the boxes !! this company is horrible, from the saleman ray who's in the front office. the customer service manager ben... after speaking with him on several occasions, he doesn't have a clue and basically told me he don't care !!! then there brenda in claims who was the only one who show concern....not after several calls all of my call went to voice mail. can you believe no one would answer a call from my number so i used a different phone and like magic they answer. please don't use this company they will steal your clothing and furnitures then lie to you. read more

Hi I am ED. I recently hired the CROSS COUNTRY MOVERS company to moved some of my items and furniture to NC.Ray -the salesman was nothing but a lair,he promised you the world but nothing delivered ,when I signed the final contact price,he promised it is the final price and no money will add on top of it.but when the mover came to my house,he add all kind of charge on top of my final price,it add over more than one thousand dollars on top of my final price,after more than one hour of screaming at each other,I finally give them $200.00 more because I have scheduled to met.Ray promised 7/7/20 is the date for my delivery date,when 7/7 come ,nothing was came,I keep call him but he never answered my call, when I call the office,they give all kind of reason and excuses for not being delivered my items,after more than 10 days me screaming,finally they delivered,and the driver and helper never put on a mask to protect each other,and the pick up people leave a messy in my house leave to clean up.i even told Ray if they doing a good job,I Will hired them for second and third delivery.after this terrible experience,I will not recommend them to anyone. read more

A friend of mine advised me Cross Country Movers in Miami when he found out I was going to move to Detroit. He told me a couple of his friends had used it before, and they were satisfied with this moving service. That's how I hired this company and now I'm the one who recommends using it. Plus I had no troubles with the price, payed just like it was quoted. I think it's a good solution, if your budget isn't that high. We had no delays, very much satisfied with professional and polite customer service, and in time delivery, which was extremely important read more