Even though I didn't rent a van/ truck from this location. I want to give Felix a huge shout out. I…read morecalled in and even though he didn't have anything for me to rent on such a short noticed. He went above an beyond to find me a van available and near me. It might not seem like a lot, but that extra time he spent to help me really helped me a ton on such short notice

Highly recommend this U Haul location!! Amazing rental experience. The staff was friendly and…read morefocused. When the Manager found out my rental had been transferred to another location, he contacted corporate and had it transferred back to his store. The rest of the staff processed the rental quickly and had the truck pulled up in front of the door, ready for me to go. All this included smiles and great attitude to help me get on my way. I picked the perfect size truck, was loaded up and on the road 3 hours later. And while I was there, the manager handled another renter by supplying a larger truck, at no upcharge, so he could meet their needs, too.

Amazing service from everyone i encountered at pick-up & drop off. They were very trust clear about…read moreall charges and suggested to add an extra hour just incase as it wouldn't effect the pricing if i dropped off before if needed. The van was ready i was handed the keys as soon as i was done checking in. Super sweet!! and they ran to bring me my airpods that i forgot. A painless transaction! Exactly what i needed during a day of moving. Thank you all so much.

By far one of the worst Penske locations ever. I've been associated with numerous Penske locations…read moreas well. I was promised a truck that would be ready within 30 minutes for a business project. Instead I waited over three hours. I was given various excuses and I sat there patiently and waited until this truck came. Manager isn't a great people person and didn't really sense a need or urgency for the customer. I will never use this location again!

We rented a truck and trailer from Tennessee to Florida and half way there the entire wheel from…read morethe trailer flew off and we were stuck on the highway with my pregnant girlfriend for 5 hours . And the truck had wholes in it so it was raining and some of the boxes got water damage

Service was incredibly poor. Upon arrival I wasn't greeted or anything just asked me how old am I…read more As soon as I said anything under 25 the man at the front asked what my last name was which I gave. And right after I did he was like have a nice day your reservation is canceled because I'm not over 25. Mind you not the U-Haul policy is 18 plus. Very unprofessional and not welcoming

Find somewhere else. This place isn't any cheaper than other storage places and it's mess up your…read morelife level disgusting. The most damning thing about this location is the roaches. I had clothes and some personal belongings here for under a month. When I came back everything was covered with roaches, roach eggs and black grit (I'm assuming roach poop though maybe it was rat or mouse poop. I took home my first batch of boxes and had to isolate everything outside while I painstakingly went through every fiber, pulling off the roach eggs and then crushing them so they wouldn't hatch. Each box I would open was a quick whack-a-mole of a few live roaches, the a thorough investigation of every piece to find the eggs. Then I washed and dried everything and sprayed down non clothing items with all purpose cleanser. I still have a couple boxes on my balcony that I haven't had the wherewithal to tackle - imagining the eggs and roaches that lie waiting for me there. When I came back for the last box, I ended up just throwing 95% of my stuff in the trash including a comforter and duvet that I really liked. Couldn't deal with another extermination process. Other things that make this place unacceptable: rat traps in every storage unit. Pros and cons - at least they're doing something about the rats. But still - there are rats. The last day I was here - the elevator wasn't even working properly. The elevator door on the 7th floor wouldn't close all the way on its own so it wouldn't go down. I tried calling for help and got no response. I had to send my roach infested box in the elevator on its own, then close the doors manually, run down to the 6th floor and call my box back to get on it. I thought I read somewhere that it's climate controlled but it's not. There are only fans. Mayyyybe this place could work if you're storing metal items that are not attractive to roaches but I would just try somewhere else with better ratings.

Very quick to get me onboard to offer my vehicle for rental. The split seemed fair since they…read morehandle insurance, billing, marketing, etc. Until a renter had an unreported accident and I had to place a claim and now I cannot get a hold of anybody. I am more than $600 in repairs (just to inspect the full extent of the damage) and three weeks of loss of income and unable to use my vehicle. They reply to my emails every 2-3 days with the most absurd questions. I submitted a comprehensive claim with pictures, estimates, etc. it has been a nightmare. Customer Service and Claims have different emails. CS is very apologetic and reflective, but they don't resolve anything and redirect to claims. In claims you wonder if they are truly reviewing anything or just waiting for you to get tired of following up.

Yelp Community. Beware, Beware, Beware. Use these guys at your own peril. My experience, poor…read morevehicles generally, no QC on that from the company. Pretty much zero useful customer service. They will take and hold an outrageous deposit, and hold it, and hold it and.hold it. Corporate Grifters pretty much. Run, don't walk away is my suggestion. Beware and good luck.

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I was looking for a new storage unit and was unsure of which size to choose, taking several days to…read moredecide during a time of comparison shopping with other storage companies, and the office rep Cody was very patient with me and bent over backwards trying to help me. The man deserves a raise!

I searched for the best all-around storage facility and this one won! Brand new building,…read moreimmaculate, professional, and great prices. Nick, the Assistant Manager, was very helpful and offered to stay late to sign me up after I was stuck in traffic. They even offer water and coffee in the office. Great find!

From the owner: Our mission is to ensure your self storage experience is unlike any other. With top-notch property…read moremanagers and friendly, knowledgeable storage consultants on staff, you can rest assured you're receiving the best service in the business every step of the way. Plus, all our modern storage centers are either newly renovated or recently built from the ground up, meaning you will have access to clean storage spaces complete with the most advanced features in the industry. Whether you're in the midst of a move or your business is growing rapidly, our selection of high-quality self-storage units and amenities will exceed your expectations. From superior online rental capabilities to flexible access hours and lease agreements, we strive to give our customers breathing room when storage space runs low at home or your office.